James Gerrard
James Gerrard at Suburban Toyota of Farmington Hills

James Gerrard | Page 35

Sales Manager

Suburban Toyota of Farmington Hills

25000 Haggerty Rd.
Farmington Hills, MI 48335

Contact Me
4.9
359 Reviews

Dealership Experience

14 yrs, 6 mos

Industry Experience

31 yrs, 5 mos

4.9

359 Reviews

Write a Review

359 Reviews of James Gerrard

March 13, 2018

Dealership Rating

Great Experience! Great Staff! Excellent Service! Great experience from arrival to departure with new vehicle. Wonderful dealership with great staff. Go to this dealer and request Don Yu. Don is More

by GOKOU
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Don Yu , Zach Lukenbill

Mar 15, 2018

Suburban Toyota of Farmington Hills responded

We're happy you found our staff to be so supportive during your experience here at Suburban Toyota of Farmington Hills.

March 05, 2018

Dealership Rating
Employee Rating

Totalexperience This was the best experience purchasing a truck in all of my years. From the first meeting to the closing of the deal it was all done with professiona More

by Tundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Yu, Cody Adams , Zach Lukenbill

February 25, 2018

Dealership Rating
Employee Rating

Got good guidance throughout Don has been very helpful and I did not face any difficulties throughout the process. He also assured that he'll be happy to help here on if I have an More

by Raghu Katragadda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Yu

Feb 28, 2018

Suburban Toyota of Farmington Hills responded

Raghu, we are happy that you had such a positive experience with Don and the team at Toyota of Farmington Hills! Your satisfaction is our top priority! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

February 09, 2018

Dealership Rating
Employee Rating

Great vehicle buying experience Yvette made my truck buying experience easy and stress free. Everyone one was great from sales to financing. I wouldn't hesitate to buy from Suburban More

by toyota1wife
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Lukenbill, Yvette Speight

Feb 12, 2018

Suburban Toyota of Farmington Hills responded

We're so glad that we were able to go above and beyond your expectations! We hope you enjoy your new vehicle! Don't hesitate to reach out if you have any more questions.

January 31, 2018

Dealership Rating
Employee Rating

BEND OVER BACKWARDS Don Yu and James Gerrard worked very hard to not only just earn our business but to truly make us satisfied customers. They nailed it! Thank you to More

by 2018 Sequoia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Yu

December 21, 2017

Dealership Rating
Employee Rating

The Right Stuff Yvette was great to work with and we felt no high pressure tactics. She always expressed genuine concern for our likes/dislikes. Love driving the new More

by red9798wings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Bedi, Yvette Speight

October 31, 2017

Dealership Rating
Employee Rating

Excellent service Sales Chris is knowledgeable. Finance manager Bobby demonstrates great care in helping us choose the right package. Transaction goes smoothly. Good t More

by Toyota
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Bobby Bedi, Chris Wildgoose

October 03, 2017

Dealership Rating
Employee Rating

Great customer service Got a great price! Truck was ready when promised! I was very happy, there was no hassle and was treated very professionally. The salesman was ryan pri More

by Jp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Adams , Ryan Prince

Oct 06, 2017

Suburban Toyota of Farmington Hills responded

Thanks for the positive review! We hope you enjoy your new truck!

October 03, 2017

Dealership Rating
Employee Rating

Happy Customer I was very happy with the ease of the process of trading in my old car and buying a new one. The salesman was friendly and knowledgeable. I felt I was More

by Megmarie330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Adams , Ryan Prince, Liam

Oct 06, 2017

Suburban Toyota of Farmington Hills responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

September 29, 2017

Dealership Rating
Employee Rating

Great experience Ryan Prince does a great job to help us to buy the new vehicle. We are so happy with Toyota Suburban experience.we are really excited about our new hi More

by Igor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Adams , Ryan Prince

Sep 30, 2017

Suburban Toyota of Farmington Hills responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Ryan! Looking forward to your next visit!

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