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James Fuhs
James Fuhs at Folsom Lake Ford

James Fuhs

Parts & Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
846 Reviews
4.8

846 Reviews

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846 Reviews of James Fuhs

June 01, 2025

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From sales to service Folsom Lake Ford has been top notch. Upon delivery of our MachE, their sales department spent over an hour making sure I knew every aspect of EV ownership. Service has been whee More

by MICHAELALANSTARK
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Recommend Dealer
Yes
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Jun 01, 2025

Folsom Lake Ford responded

Thank you so much for your wonderful review, Michael! I truly appreciate your feedback, and am thrilled to hear that your experience with Folsom Lake Ford has been top notch, especially with your Mach-E. Our team takes pride in ensuring our customers are well-informed and supported, and it's great to know that our service department has been helpful as well. We look forward to seeing you again for your next service visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 01, 2025

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Great service as usual, helpful and accomplished exactly what l needed. Kudos to everyone at all levels! More

by DARIOPAGANI
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Recommend Dealer
Yes
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Jun 01, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you received great service and that our team was able to fulfill your needs at Folsom Lake Ford. Your kind words mean a lot to us. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 31, 2025

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James was excellent and very friendly. The whole experience was really smooth. I highly recommend Folsom Lake Ford! More

by fahadyarkhan
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Recommend Dealer
Yes
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Jun 01, 2025

Folsom Lake Ford responded

Thank you! We truly appreciate your kind words and are thrilled to hear that you had a smooth experience with James at Folsom Lake Ford. Your recommendation means a lot to us! We look forward to welcoming you back in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 31, 2025

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Folsom Lake Ford service truly is second to none. I would put this service department up against any of the luxury brands. Knowledgeable, top tier communication, shuttle service and has always me More

by ddbyrd
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Willis

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May 31, 2025

Folsom Lake Ford responded

Thank you so much for your wonderful review! I'm thrilled to hear that you've had consistently great experiences with our service department at Folsom Lake Ford for nearly 25 years. Our team takes pride in providing knowledgeable service, excellent communication, and a culture of excellence. We appreciate your loyalty and look forward to serving you for many more years to come! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 31, 2025

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Very easy and convenient with workable spaces while waiting. Great value and excellent customer service. More

by DONOVAN.TERRY
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Recommend Dealer
Yes
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Jun 01, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that you found Folsom Lake Ford to be convenient and appreciated our customer service. We strive to provide a comfortable experience for all our customers. We look forward to welcoming you back again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 31, 2025

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The employee was awesome and helpful. I've Folsom Ford since my purchase and would recommend them every time. Great job. More

by PONCHOEMY
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Recommend Dealer
Yes
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May 31, 2025

Folsom Lake Ford responded

Thank you for your kind words! I'm thrilled to hear that our team at Folsom Lake Ford provided you with awesome service and that you would recommend us. We appreciate your support and look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 30, 2025

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I have had my Explorer for almost six year, now. I bought the extended maintenance and service contracts at purchase. I have been extremely pleased through the course of our ownership. Maintenanc More

by JOHNHUNT49ERS
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Recommend Dealer
Yes

Other Employees Tagged: Luis my service advisor

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May 30, 2025

Folsom Lake Ford responded

Thank you for sharing your experience, John! We're thrilled to hear that you have been extremely pleased with your Ford Explorer and the extended maintenance and service contracts. It's wonderful to know that our team at Folsom Lake Ford has provided you with terrific service throughout your ownership. We appreciate your loyalty and look forward to continuing to serve you in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 30, 2025

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Very responsive. Great people. Got what we needed. Staff was educated and driven to do job More

by INFO@SPARLINGELECTRIC.COM
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Mike Wrigley, Greg Dobbins, Paul Campagna

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May 30, 2025

Folsom Lake Ford responded

Thank you for your fantastic review! We’re thrilled to hear that you found our staff at Folsom Lake Ford to be responsive and knowledgeable. It's our goal to ensure you get what you need, and we appreciate your recognition of our team's efforts. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 30, 2025

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At my appointment, they took my vehicle in and provided prompt and thorough service while I waited. Excellent experience. More

by HIGENE.BOWEN
Recommend Dealer
Yes
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May 30, 2025

Folsom Lake Ford responded

Thank you for your wonderful feedback! We're thrilled to hear about your excellent experience at Folsom Lake Ford. Our team strives to provide prompt and thorough service, and it's great to know we met your expectations. We look forward to seeing you again for your next appointment! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 27, 2025

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Great customer service! Love that it is still family owned and you can tell by the experience they provide. More

by DBROOKS86
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Recommend Dealer
Yes
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May 27, 2025

Folsom Lake Ford responded

Thank you for your kind words! I truly appreciate your recognition of our family-owned approach at Folsom Lake Ford and are thrilled to hear that you had a great experience with our customer service. Our team looks forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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