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James Fuhs
James Fuhs at Folsom Lake Ford

James Fuhs

Parts & Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
842 Reviews
4.8

842 Reviews

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842 Reviews of James Fuhs

May 31, 2025

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Employee Rating

The employee was awesome and helpful. I've Folsom Ford since my purchase and would recommend them every time. Great job. More

by PONCHOEMY
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Recommend Dealer
Yes
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May 31, 2025

Folsom Lake Ford responded

Thank you for your kind words! I'm thrilled to hear that our team at Folsom Lake Ford provided you with awesome service and that you would recommend us. We appreciate your support and look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 31, 2025

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Folsom Lake Ford service truly is second to none. I would put this service department up against any of the luxury brands. Knowledgeable, top tier communication, shuttle service and has always me More

by ddbyrd
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Willis

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May 31, 2025

Folsom Lake Ford responded

Thank you so much for your wonderful review! I'm thrilled to hear that you've had consistently great experiences with our service department at Folsom Lake Ford for nearly 25 years. Our team takes pride in providing knowledgeable service, excellent communication, and a culture of excellence. We appreciate your loyalty and look forward to serving you for many more years to come! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 30, 2025

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At my appointment, they took my vehicle in and provided prompt and thorough service while I waited. Excellent experience. More

by HIGENE.BOWEN
Recommend Dealer
Yes
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May 30, 2025

Folsom Lake Ford responded

Thank you for your wonderful feedback! We're thrilled to hear about your excellent experience at Folsom Lake Ford. Our team strives to provide prompt and thorough service, and it's great to know we met your expectations. We look forward to seeing you again for your next appointment! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 30, 2025

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I have had my Explorer for almost six year, now. I bought the extended maintenance and service contracts at purchase. I have been extremely pleased through the course of our ownership. Maintenanc More

by JOHNHUNT49ERS
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Luis my service advisor

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May 30, 2025

Folsom Lake Ford responded

Thank you for sharing your experience, John! We're thrilled to hear that you have been extremely pleased with your Ford Explorer and the extended maintenance and service contracts. It's wonderful to know that our team at Folsom Lake Ford has provided you with terrific service throughout your ownership. We appreciate your loyalty and look forward to continuing to serve you in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 30, 2025

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Very responsive. Great people. Got what we needed. Staff was educated and driven to do job More

by INFO@SPARLINGELECTRIC.COM
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Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Mike Wrigley, Greg Dobbins, Paul Campagna

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May 30, 2025

Folsom Lake Ford responded

Thank you for your fantastic review! We’re thrilled to hear that you found our staff at Folsom Lake Ford to be responsive and knowledgeable. It's our goal to ensure you get what you need, and we appreciate your recognition of our team's efforts. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 27, 2025

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Great customer service! Love that it is still family owned and you can tell by the experience they provide. More

by DBROOKS86
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Recommend Dealer
Yes
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May 27, 2025

Folsom Lake Ford responded

Thank you for your kind words! I truly appreciate your recognition of our family-owned approach at Folsom Lake Ford and are thrilled to hear that you had a great experience with our customer service. Our team looks forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 27, 2025

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Gail did an outstanding job during the vehicle finding and sales process. We love the 2024 Ford Edge we found! More

by MRAMIREZ01971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Mike Wrigley , Gail

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May 28, 2025

Folsom Lake Ford responded

Thank you for your kind words! I'm thrilled to hear that Gail provided you with outstanding service during your vehicle finding and sales process. I appreciate your support and look forward to seeing you at Folsom Lake Ford again soon. Congratulations on your new 2024 Ford Edge and enjoy your ride! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 26, 2025

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The dealership has a great service department. Always on time and informative. Sales is excellent also. More

by TOMZRAICK
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Recommend Dealer
Yes

Other Employees Tagged: Jim Veilleux

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May 26, 2025

Folsom Lake Ford responded

Thank you for your wonderful review, Tom! I'm thrilled to hear that you had a great experience with both our service department and sales team at Folsom Lake Ford. We strive to provide timely and informative service, and it's great to know that you found our efforts to your satisfaction. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 25, 2025

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We were in and out in 2. 5 hours after an expected 4 hour wait. Nic identified the problem swiftly. While we were there we were afforded the opportunity to meet with the leasi More

by JKRICH49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gayle Blackwell

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May 26, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a quick and efficient experience at Folsom Lake Ford, especially with Nic's swift identification of the problem. It's great that you had the chance to meet with our leasing manager and test drive as well. We appreciate your feedback and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 23, 2025

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I had a good experience purchasing my truck at Folsom Lake Ford.. This is the second truck I purchased at Folsom Lake Ford. More

by MICHAELDOLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 23, 2025

Folsom Lake Ford responded

Thank you for your wonderful review, Michael! I am thrilled to hear that you had a positive experience purchasing your second truck at Folsom Lake Ford. Your continued trust means a lot to us. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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