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James Fuhs
James Fuhs at Folsom Lake Ford

James Fuhs

Parts & Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
963 Reviews
4.8

963 Reviews

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963 Reviews of James Fuhs

September 29, 2025

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Employee Rating

My experience at Folsom Lake Ford Service Department was excellent! They always greet me with a smile, I brought my car in because my back window motor went out. They not only fixed that but found some rec More

by SHERRIL.CORNELL55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha,

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Sep 29, 2025

Folsom Lake Ford responded

Thank you for your wonderful review, Sherril! I'm thrilled to hear you had an excellent experience at Folsom Lake Ford's Service Department. It's great to know that our team not only addressed your back window motor but also took care of the recalls. We appreciate your kind words and look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 29, 2025

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3 and a 1/2 hours for an oil change…with an appointment. Not acceptable! More

by STREETMICHAEL
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Recommend Dealer
No
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Sep 30, 2025

Folsom Lake Ford responded

Thank you for your feedback, Michael. I understand that a 3 and a half hour wait for an oil change at Folsom Lake Ford is not ideal, especially with an appointment. I appreciate you bringing this to our attention and would like to learn more about your experience. Please feel free to contact me directly to discuss your concerns further. Thank you for your patience. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 27, 2025

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This has been one of the best experience I’ve had and so easy. The dealership was very organized and very honest. More

by jeydabeyzade
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Mike Wrigley, Greg Dobbins, Paul Campagna , Leo

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Sep 28, 2025

Folsom Lake Ford responded

Thank you for your wonderful review, Jey! I am thrilled to hear that you had such a positive experience at Folsom Lake Ford. Our team strives to provide organized and honest service, and your feedback is greatly appreciated. We look forward to seeing you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 26, 2025

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Courteous, knowledgeable, affordable, community icon - always answers incoming calls with a smile in their voices. More

by ROZZE4M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne - courtesy van driver!!

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Sep 27, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! I truly appreciate your kind words about Folsom Lake Ford. It's fantastic to hear that you found our team courteous and knowledgeable. We strive to provide a positive experience for our community, and your feedback means a lot to us. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 26, 2025

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Dave Laughlin was great. Needed new wiper blades asap and it was done immediately. Can’t ask for better service More

by LINDA.CARPENTER46
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Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 27, 2025

Folsom Lake Ford responded

Thank you for your fantastic review, Linda! I am thrilled to hear that Dave provided you with prompt service for your wiper blades. At Folsom Lake Ford, we strive to deliver the best experience possible. We look forward to seeing you again for any future needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 25, 2025

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He was on time efficient and friendly. Answered all my questions. It was nice having some one come to the house for this service. More

by MNDARRANT
Recommend Dealer
Yes
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Sep 25, 2025

Folsom Lake Ford responded

Thank you for taking the time to leave a review! I'm glad to hear that you found our service to be efficient and friendly. It’s great to know that having someone come to your house made the experience more convenient for you. We appreciate your feedback and hope to assist you again in the future at Folsom Lake Ford! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 25, 2025

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This dealerships/service out beats any in the area. They have the best customer service. More

by MATT18523
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Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 26, 2025

Folsom Lake Ford responded

Thank you for your kind words, Matt! We're thrilled to hear that you had a great experience with Folsom Lake Ford. Our team strives to provide the best customer service, and it's rewarding to know that it shows. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 24, 2025

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Great service advisors. I can always count on their expertise and prompt reply when I request an appointment More

by JEROLD_DIREGOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tommy Nares

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Sep 25, 2025

Folsom Lake Ford responded

Thank you for your wonderful feedback, Jerold! I am thrilled to hear that you appreciate our service advisors at Folsom Lake Ford and their expertise. We pride ourselves on our commitment to providing prompt and reliable service. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 23, 2025

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Ben is very professional, I would definitely recommend my friend to come to this store and shop with Ben More

by ZHJXJTU
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Mike Wrigley, Greg Dobbins, Paul Campagna

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Sep 23, 2025

Folsom Lake Ford responded

Thank you! I truly appreciate your kind words about your experience at Folsom Lake Ford. We're glad to hear that you found our team professional and that you'd recommend us to your friends. We look forward to welcoming you and your friends again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 22, 2025

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Jim and team went above and beyond to repair my truck and deliver back to me sooner than promised. More

by JOHN.COOGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 22, 2025

Folsom Lake Ford responded

Thank you for your review, John! I am happy to hear that Jim and the team at Folsom Lake Ford exceeded your expectations in repairing your truck and delivering it back sooner than promised. We appreciate your trust in us and look forward to serving you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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