James Frye | Page 4

It was a great experience. I went in after going to Mercedes. I wanted to buy another Mercedes. The dealership didn't seem to be interested, as the car I wanted was in Pompano. I went in after going to Mercedes. I wanted to buy another Mercedes. The dealership didn't seem to be interested, as the car I wanted was in Pompano. They tried to sell me a new one on their lot. Long story short, I told them I was going to BMW to test drive the 7 Series. Well. After they didn't want to work with me, I went across the street. Not only did I drive the BMW 760I. My salesman was so awesome, Jim Frye, that I ended up buying the car that day. Great Job, Jim Frye and BMW of Sarasota. More

by LIMOGES0 Verified Customer Verified Customer

Print

Sales service and product orientation was a 5. But the finance side was a 3 But the finance side was a 3 More

by mlmarBerry Verified Customer Verified Customer

Print

Sales process was fine and professional The paperwork process was somewhat pressured and very slow. The delivery process was pretty thorough and informative. process was somewhat pressured and very slow. The delivery process was pretty thorough and informative. More

by jvaniten0 Verified Customer Verified Customer

Print

Very knowledgeable, efficient and professional staff. very welcoming. Treated like a princess. Beautiful showroom and large inventory very welcoming. Treated like a princess. Beautiful showroom and large inventory More

by luciachristie Verified Customer Verified Customer

Print

James and the whole crew were excellent through the entire process. Courteous and professional from day one. Always kept me up to date on the progress of the new BMW X5. Answers calls and questio entire process. Courteous and professional from day one. Always kept me up to date on the progress of the new BMW X5. Answers calls and questions promptly. Really knows his/their stuff. More

by MarkD Verified Customer Verified Customer

Print

Osman is awesome, very good at how to deal with the customer. I recommend him when some one visit there. customer. I recommend him when some one visit there. More

by mahesh.munagala22 Verified Customer Verified Customer

Print

I’ve not had such a personable and efficient car-buying experience in my 35+ years of purchasing vehicles. From the very first phone call and warm greeting, the process was outstanding. James Frye set t experience in my 35+ years of purchasing vehicles. From the very first phone call and warm greeting, the process was outstanding. James Frye set the tone—an exemplar of excellent customer care. The Sales Manager not only connected with me during the process but also followed up after delivery, which meant a lot. Milan, a sharp young man, walked me through every feature of the vehicle with patience and knowledge. And the finance manager handled everything with a low-pressure, professional approach that made the final step seamless. I truly appreciate the care each person took to ensure I had a great experience More

by s2henderson Verified Customer Verified Customer

Print

James was great and very helpful for us in this experience, as well as everyone was experience, as well as everyone was More

by Cjcabral03 Verified Customer Verified Customer

Print

Thorough, excellent suggestions, honest, helped with color selection, helped with options, great follow-up, excellent brand knowledge color selection, helped with options, great follow-up, excellent brand knowledge More

by SUNMAN141 Verified Customer Verified Customer

Print

Great service from James and Pete at BMW Sarasota. I will use them again for my next vehicle! Nicole was also great as the genius expert! I will use them again for my next vehicle! Nicole was also great as the genius expert! More

by azweig14 Verified Customer Verified Customer

Print