James Freel | Page 44
Cadillac Certified Service Director
Crest Cadillac
6280 State Hwy 121
Frisco, TX 75034
502 Reviews
Write a Review502 Reviews of James Freel
June 02, 2021
Jordan is very enthusiastic in showing us different options of the model we are considering. He’s also very helpful in connecting us with the business and service people. Overall, everyone at the deale options of the model we are considering. He’s also very helpful in connecting us with the business and service people. Overall, everyone at the dealership is professional. We have a positive experience and will recommend it to others. More
Other Employees Tagged: Caleb Brosin , Jordan
June 02, 2021
First off I’d like to say Logan McPherson customer service was exceptional friendly and listened. Then took action in getting all my questions and concerns answered. If feel the other person I was ass service was exceptional friendly and listened. Then took action in getting all my questions and concerns answered. If feel the other person I was assign to did the bare minimum. The touch paint job I received was very below average this time compared to other visits. As I’ve been a customer over 10 years More
Other Employees Tagged: Logan McPherson
May 31, 2021
The personnel at both Infiniti and Cadillac were great. The personnel at both Infiniti and Cadillac were great. As well as management, realizing that you do your best to keep repeat customers. Thank you. The personnel at both Infiniti and Cadillac were great. As well as management, realizing that you do your best to keep repeat customers. Thank you. More
Other Employees Tagged: Caleb Brosin , Daniel Durbin, Hussain Jafri, Steve Lee, David Sung, Carla Thompson
May 25, 2021
Professional staff that is very accommodating. Easy to schedule service with. Both Shawn and Paul strive to “WOW” their customers. Even though the past few Cadillac’s were purchased from another dealershi schedule service with. Both Shawn and Paul strive to “WOW” their customers. Even though the past few Cadillac’s were purchased from another dealership I “choose” to have my service done at Crest. More
Other Employees Tagged: Shawn Barron & Paul Zugelder 1st class people
May 22, 2021
Crest Cadillac service department is top notch. They always get to us in a timely manner. Our service advisor, Logan, takes care of everything. He won't let us leave if we are not completely satisfied a always get to us in a timely manner. Our service advisor, Logan, takes care of everything. He won't let us leave if we are not completely satisfied and our car is completely cleaned and all repairs have been done. More
Other Employees Tagged: Logan McPherson
May 19, 2021
They greet you fast and friendly. Appear to be concerned about your needs and questions. Adheres to Covid protocols for safety and follows up on questions. about your needs and questions. Adheres to Covid protocols for safety and follows up on questions. More
Other Employees Tagged: Gene Reeves
April 29, 2021
This was my first visit to the service department and it went well. I was in and out quickly, the price was fair and the need for additional service was offered as well went well. I was in and out quickly, the price was fair and the need for additional service was offered as well More
April 28, 2021
Great experience with Daniel. Patient, responsive, and easy to work with. We came in for a test drive on Monday evening & had the keys by Tuesday evening. Smooth & seamless process. easy to work with. We came in for a test drive on Monday evening & had the keys by Tuesday evening. Smooth & seamless process. More
Other Employees Tagged: Daniel Nunez
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