428 Reviews
Write a Review428 Reviews of James Freel
October 29, 2025
Excellent service experience at Cadillac Crest. Chris, my service manager, was outstanding—knowledgeable, attentive, and kept me informed every step of the way. The entire process was smooth and ef Chris, my service manager, was outstanding—knowledgeable, attentive, and kept me informed every step of the way. The entire process was smooth and efficient. Highly recommend working with Chris Brintnall and the Cadillac service team! More
October 29, 2025
Please have a system that can let the customer know ASAP that the vehicle was completed. We don’t want to wait for the service customer person was on lunch for almost 2 hours and come back to call me. This that the vehicle was completed. We don’t want to wait for the service customer person was on lunch for almost 2 hours and come back to call me. This service is supposed to be fast and convenience. I keep calling to check the status and ask for Alto ride and seems no one can help. I must ask to Logan the manager around 3:00 PM to arrange my ride to get back to Crest dealership and take my car. Please have some one else to take over while your staff was out for lunch when the vehicle is ready. Thanks More
October 28, 2025
Crest Service takes excellent care of you and your vehicle. My service advisor(Logan) makes certain to provide professional and friendly service each and every time. vehicle. My service advisor(Logan) makes certain to provide professional and friendly service each and every time. More
Other Employees Tagged: Logan
October 27, 2025
I called Crest for a known issue and recall notice. The Service department was very accommodating in scheduling my appointment. I was planning on waiting for the service to be completed, but the Serv The Service department was very accommodating in scheduling my appointment. I was planning on waiting for the service to be completed, but the Service Representative, Logan McPherson was kind enough to provide me a loaner. Logan informed me daily of the status of my vehicle. Crest Service Department did a great job. More
Other Employees Tagged: Logan McPherson

