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James Freel
James Freel at Crest Cadillac
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James Freel

Cadillac Certified Service Director

Crest Cadillac

6280 State Hwy 121
Frisco, TX 75034

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4.7
218 Reviews
4.7

218 Reviews

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218 Reviews of James Freel

April 20, 2025

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Been coming to Crest for 25 years, and Greg Vetrano , take good care of us,🙏🏾🙏🏾🙏🏾 Such a good personality !!!! More

by ANNIEMORGAN49
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Yes
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April 19, 2025

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OutStanding services the service personnel was very polite and I was in and out in less then 2 hours More

by ROBBEN02
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Yes

Other Employees Tagged: Logan

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April 19, 2025

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Service team and Monica are always great! Easy to drop off and to pickup your vehicle. More

by PTIBBY
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Yes

Other Employees Tagged: Monica

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April 19, 2025

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Very courteous service at the dealership! I was promptly greeted by the service assistants. Loaner car was provided as scheduled. More

by KAGRA56522
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Yes
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April 19, 2025

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Dealer forgot to give me my fix fey when I left. Other than that everything was fine. No problem More

by Charlie82
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Recommend Dealer
Yes

Other Employees Tagged: Myles Bates, Schuyler Crouch

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April 16, 2025

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Have been working with vest Caddilac for past 10 years have always found them very helpful knowledgeable and professional I have very good relationships with all the people I have worked with. More

by SOSHEELNAYYER
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Yes
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Apr 17, 2025

Crest Cadillac responded

Thank you for your loyalty over the past 10 years and for sharing such kind words about your experience. It's wonderful to hear that our team has consistently provided you with helpful, knowledgeable, and professional service. We're especially glad to know you've built strong relationships with the team members you've worked with—that kind of trust means a lot to us. We truly appreciate your continued support and look forward to serving you for many more years to come.

April 15, 2025

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Always a pleasure! I appreciate the customer service and the great job completed!! Look forward to the next service. More

by hughesjs7
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Recommend Dealer
Yes

Other Employees Tagged: Omar Elwir

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Apr 16, 2025

Crest Cadillac responded

Thank you for your continued trust and kind words! We're so glad to hear that each visit has been a pleasure and that you’ve been happy with both the customer service and the work completed. We look forward to seeing you at your next service and continuing to provide the care you expect!

April 14, 2025

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My service advisor was very attentive and kept me informed throughout my service. The dealership staff were all friendly and helpful More

by vkmcfarling
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Barron

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Apr 15, 2025

Crest Cadillac responded

Thank you for sharing your positive experience! We're glad to hear that your service advisor was attentive and kept you informed throughout the process. It’s also wonderful to know that the entire staff was friendly and helpful. We truly appreciate your feedback and look forward to assisting you again in the future!

April 13, 2025

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Crest kept me informed of the service requirements and costs. All done on time. Also provided rides to/from my residence. More

by GARY.MULLEN01
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Yes
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Apr 14, 2025

Crest Cadillac responded

Thank you for your review! We're glad to hear that you were kept informed throughout the process and that everything was completed on time. It’s great to know our shuttle service was helpful, too. We appreciate your trust and look forward to serving you again!

April 13, 2025

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He is very helpful and knows what to do in any situation. I would definitely go back! More

by Rogelio Garcia
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Recommend Dealer
Yes

Other Employees Tagged: Bret Bonin

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Apr 14, 2025

Crest Cadillac responded

Thank you for your great feedback! We’re thrilled to hear that you had such a positive experience and that the team was able to assist you effectively. We look forward to welcoming you back and providing the same excellent service in the future!

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