James Estabrook

Great service! Quick and easy! I love bringing my car here for service! Highly recommend! Quick and easy! I love bringing my car here for service! Highly recommend! More

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I have been a customer of flagship for 12 years. Honest sales team. Nathan in service not only sets the bar for exceptional Mercedes service, he sets the bar for the industry. He is why I am loyal t Honest sales team. Nathan in service not only sets the bar for exceptional Mercedes service, he sets the bar for the industry. He is why I am loyal to Flagship, and will keep going back for 12 more years and beyond. More

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Great people to do business with, friendly and helpful. Very good service department, well staffed Very good service department, well staffed More

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Flagship commercial vehicles service at Peabody, MA provides excellent service and repair. Knowledgeable and courteous provides excellent service and repair. Knowledgeable and courteous More

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Friendly greetings every time I pull in for a service issue. The procedures are simple and the waiting area is comfortable. The service updates are comfortable and the ability to drive away with a clean issue. The procedures are simple and the waiting area is comfortable. The service updates are comfortable and the ability to drive away with a clean car is a plus. To further comment my service manager Nathan when he sees me makes me feel like family. Great service department as no stress. More

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Seamless purchasing experience and car onboarding. Great service and seamless process. I came back to James Estabrook because I trust him. And the helpful staff there was ready to tackle any issue in t Great service and seamless process. I came back to James Estabrook because I trust him. And the helpful staff there was ready to tackle any issue in the process and made it easy to drive away with the new car. The onboarding staff Spencer Petruzello was great at teaching me the car and following up and updating me in the process. More

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Great experience We had a great experience buying our car at Flagship Motorcars. Everyone involved in the process; Steve Schepisi, Jim Estabrook, Justin Kloack and o We had a great experience buying our car at Flagship Motorcars. Everyone involved in the process; Steve Schepisi, Jim Estabrook, Justin Kloack and our vehicle concierge, Franco Cordano were very professional and patiently answered all of our questions. This is the fourth vehicle that we have purchased through Flagship Motorcars and we would highly recommend this dealership. More

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Excellent sales and support There was excellent service from my sales person, followed by excellent service from the concierge department. They first picked up my car and then de There was excellent service from my sales person, followed by excellent service from the concierge department. They first picked up my car and then delivered the new one. The person who delivered my car was a extremely knowledgeable and professional. More

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Excellent service, highly recommended We came to Flagship Motorcars of Lynnfield to learn new Mercedes car. We ended up leasing brand new car there. We really enjoyed the service provide We came to Flagship Motorcars of Lynnfield to learn new Mercedes car. We ended up leasing brand new car there. We really enjoyed the service provided to us. They are friendly, details oriented, no pressure at all. Our sale rep Jim explained in details of functionalities of the car. Suada from Concierge provided excellent follow up after we picked up our car loaded with plenties of new features, replied our inquiries promptly. We really enjoy the service there. Highly recommended. More

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Another Excellent Experience at Flagship Motorcars Once again our experience at Flagship Motors was great. Today we have purchased our 5th car working with Jim Estabrook at the dealership. His experien Once again our experience at Flagship Motors was great. Today we have purchased our 5th car working with Jim Estabrook at the dealership. His experience, work ethic, and knowledge make buying a car from Flagship Motors such a positive experience. Each time gets better. Today we also had the opportunity to work with Suada Kolenovic, a Product Concierge. She was knowledgeable and polite and had such skill in teaching us how to use ALL the new technology a 2018 Mercedes Benz has to offer. Also thanks to Justin in the Finance Department. Once again working with him was a pleasure! Thank you Jim, Justin and Suada!! More

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