James Elbrecht

Excellent customer service. Marc was on top of everything and got back to us quickly with answers to any questions that we had. Everyone was very friendly and super accommodat Marc was on top of everything and got back to us quickly with answers to any questions that we had. Everyone was very friendly and super accommodating. I would definitely recommend Marc and Mohawk Chevrolet to any friends interested in buying a vehicle. More

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Very professional, hand a great experience. Anthony was great and very helpful with purchasing a new car. Anthony was great and very helpful with purchasing a new car. More

by CAL810 Verified Customer Verified Customer

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They were all awesome they treated us well and with respect we would go back and send friends to them respect we would go back and send friends to them More

by MAXINE1970 Verified Customer Verified Customer

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I really don't like giving poor reviews but hopefully this can better your business. I have been leasing for years and know what a good experience and a bad experience looks like. I was the one who tried this can better your business. I have been leasing for years and know what a good experience and a bad experience looks like. I was the one who tried to make conversation with James a few times and it was obvious he was not interested in small talk of any kind. He did however make it seem like leasing a vehicle is a poor choice when he said things like "your basically renting it" . While I realize that is pretty much true but I got a tell you he took the fun out of my experience picking up the truck with the intensity of his closing . It was pretty clear that the only thing James wanted to accomplish was sell me the extras and he tried to do it by using fear tactics. It was intense and awkward . I have always had the sales managers come out to the waiting area and greet me and walk back with me while talking about current events . James summoned me by having a young man come out and say " James is ready for you" then walked me back to the office like I was on my way to the principals office. Now I have read reviews of customers having a bad experience that sounded very similar to mine and that they requested another finance manager and their experience was then completely different and more positive. I can't help but wonder if James is who they got the first time. I realize people have bills and families to support and so I hope this doesn't get the guy in trouble because that's not my goal but I definitely think there are some training opportunities here. After you've done everything you can to try and train someone if you're still getting the same feedback then unfortunately maybe that's not a great position for him. My experience with the rest of the dealership was pretty positive and does not reflect the time I spent with James and I signing paperwork. Based on the calls that I've gotten from managers to make sure that I'm happy and had a good experience I do believe that you guys care and want to make sure that your customers are happy. Allison and I spoke and she is great and Patrick in service is very personable and friendly. Thank you Mohawk Chevrolet More

by dericgouveia Verified Customer Verified Customer

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Very pleased with how I was treated and my needs met. I had been trying to get into a more fuel efficient car for probably a year and Mohawk Chevrolet was right there trying everything they could to help I had been trying to get into a more fuel efficient car for probably a year and Mohawk Chevrolet was right there trying everything they could to help and there was no pressure at all. They gave me my space and allowed me to make the right choice for me. I thank Mohawk Chevrolet and will return to them for all my future vehicle needs. More

by R.OCONNOR1982 Verified Customer Verified Customer

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One of the easiest purchases i have ever made. Marc my salesman was fantastic. Was there every step of the way. Quick simple and easy!!!!! Even the GM and GSM were involved helping me! Great Job M Marc my salesman was fantastic. Was there every step of the way. Quick simple and easy!!!!! Even the GM and GSM were involved helping me! Great Job Mohawk More

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Dealership is fantastic. The sales people are knowledgeable. All management staff are reasonable, friendly professionals. I’m willing to help their customers. They do go out The sales people are knowledgeable. All management staff are reasonable, friendly professionals. I’m willing to help their customers. They do go out of their way to please you I have been pleased. More

by BD2HELL Verified Customer Verified Customer

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Very nice and welcomed me. Very happy with them and will come back next time Very happy with them and will come back next time More

by Alexander Williams Verified Customer Verified Customer

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I had a great experience buying a car from Mohawk Chevrolet! Nate was a great salesman. Polite, friendly and knowledgeable. He had 2 cars waiting for me to look at when I got there. James was great Chevrolet! Nate was a great salesman. Polite, friendly and knowledgeable. He had 2 cars waiting for me to look at when I got there. James was great going over all the finance options and doing the paperwork! It was a breeze! He was also polite, friendly, and knowledgeable! More

by DJLUTZ2440 Verified Customer Verified Customer

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There is a very friendly atmosphere at this dealer. All the people were very helpful and provided all the information we requested. All the people were very helpful and provided all the information we requested. More

by CLAIKESCOTT Verified Customer Verified Customer

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