James Dunn
James Dunn at Martin Chevrolet
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James Dunn

Finance Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.9
535 Reviews
4.9

535 Reviews

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535 Reviews of James Dunn

March 24, 2025

Dealership Rating
Employee Rating

Martin Chevrolet is the best dealership! ! Top notch customer service! Would not go anywhere else! More

by jjtj00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Martin Chevrolet responded

Thank you! Your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. - Martin Chevrolet

March 10, 2025

Dealership Rating
Employee Rating

Everything went very good sales man, finance and sales manager all very helpful took good care of me and all worked well with each other enjoying the vehicle 👍 More

by rickward062611
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

Mar 25, 2025

Martin Chevrolet responded

We are so glad to hear you are enjoying your new vehicle and had a great purchase experience with us here at Martin Chevrolet. Give us a shout if there is anything more we can do for you! - Martin Chevrolet

February 26, 2025

Dealership Rating
Employee Rating

I am 82 years and have many experiences at auto dealerships. This one with Marti Chevrolet was by far the most pleasant EVER!!! Anne, Phil and James were patient, caring and very helpful. The Je More

by emr1221
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Canty , Anne Anderson in sales

Mar 03, 2025

Martin Chevrolet responded

Marty, Thank you for the lovely review! We sure do hope you love every trip in your beautiful new Jeep Summit and keep us in mind if there is anything else we can do for you! Thanks again! - Martin Chevrolet

January 18, 2025

Dealership Rating
Employee Rating

David & AJ are top notch But service dept did well except Wish they communicated just a little bit better! More

by JAMESSUNDQUIST
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: OC Cardoso, Blake Hill , David Savodge 5 stars

Jan 22, 2025

Martin Chevrolet responded

James, We really appreciate the high star rating and your honest feedback. Communication means a lot to us, and we’re dedicated to improving! Thanks again! - Martin Chevrolet

January 15, 2025

Dealership Rating
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The Martin Chevy family in Crystal lake make it a very welcoming and friendly atmosphere. They make you feel right at home. More

by cachood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Canty, Mike Lakhani

Jan 17, 2025

Martin Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Martin Chevrolet

December 10, 2024

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Very good people. Respectful of customers time, interest and needs. Definitely one of the better car buying experiences More

by KRP33
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake Hill

Dec 23, 2024

Martin Chevrolet responded

Congratulations on your new vehicle! We're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. - Martin Chevrolet

November 28, 2024

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Outstanding customer service and knowledge! ! Always going out of their way to make a customer happy!! More

by Chris
Service Price Transparency
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Recommend Dealer
Yes
Dec 02, 2024

Martin Chevrolet responded

Chris, Your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!\ -Martin Chevrolet

November 28, 2024

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Employee Rating

I am really happy with my purchase. Our salesperson, Adam, was very helpful and got straight to the point. They also offered a decent price for my trade-in. The only reason I am giving More

by lijurajan05
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Phil Canty, Adam Arliskas

Dec 02, 2024

Martin Chevrolet responded

Thank you so much for choosing us for your new vehicle! We're thrilled to hear you're happy with it and look forward to being part of your journey for many years ahead. Enjoy the ride! - Martin Chevrolet

November 16, 2024

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Employee Rating

Martin Chevrolet always makes me feel good about anything that makes my car more comfortable and up to date with all the things that make my car run efficiently. More

by TonyKrotz413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Martin Chevrolet responded

Tony, Thanks a bunch for your awesome rating! We're thrilled we could give you a great experience. If there's anything else we can do for you, just let us know—we’re here to help! - Martin Chevrolet

November 13, 2024

Dealership Rating
Employee Rating

Chris was helpful, informative, and personable. Whenever I go back for service, he's my guy. More

by TBoneSlam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Lazzara, Chris Harris

Nov 20, 2024

Martin Chevrolet responded

We're thrilled to hear you had a great experience with us! Thank you for choosing us and we can't wait to see you again next time around! - Martin Chevrolet

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