James Crowe
James Crowe at BMW of Ramsey
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James Crowe

Service Director

BMW of Ramsey

985 Route 17 South
Ramsey, NJ 07446

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4.9
110 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

39 yrs, 6 mos

4.9

110 Reviews

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110 Reviews of James Crowe

August 16, 2024

Dealership Rating
Employee Rating

In late February 2024 I purchased an X4, by May the car needed repairs and as of today, AUGUST 16, the car is still with Ramsey in the repair shop! I was told SEVERAL times the parts are on the way but thr More

by Cfran315
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 21, 2024

BMW of Ramsey responded

Hello, This is very concerning to hear. We sincerely apologize for the delay and any inconvenience caused by the extended repair time. Please reach out directly so we can address this issue promptly and find a resolution for you. Thank you, Jim Crowe - Service Manager - 551-777-5590

April 29, 2024

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Jim sincerely cares about the customers. Wonderful to work with, goes above and beyond! I feel fortunate to have both Jim and Anna at BMW of Ramsey! More

by crandall249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Marie Piserchia , Jorge Pinero

Apr 29, 2024

BMW of Ramsey responded

Hello! We're delighted to know that Jim and Anna went above and beyond for you at BMW of Ramsey! Thanks so much for your kind words. We hope to see you again soon!

December 18, 2023

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BMW of Ramsey is the best. Good service good stuff. Jim service advisor was very helpful.👍 More

by SOSYURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2023

BMW of Ramsey responded

Hello! We appreciate this feedback so much. It's great to hear that you had an awesome experience with Jim and he was very helpful. We hope to see you back at BMW of Ramsey!

December 12, 2023

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Anna & Jim are always professional and helpful. Excellent communications & service. Highly recommend for all your service needs. More

by DAVESAX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Marie Piserchia

Dec 14, 2023

BMW of Ramsey responded

Hi Dave! We're so glad to know that Anna and Jim have been able to provide you with excellent service at BMW of Ramsey. Thanks for the high recommendation, we appreciate it! Come again soon!

December 09, 2023

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I dropped off my car there, and as soon as I walked in, they treated me like family. My service advisor was patient with me and he explains everything, and even the service manager James's I believe his More

by MIKEEADEH4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Casares, Ted Contoleon

Dec 11, 2023

BMW of Ramsey responded

Hi Mike! We're so glad to know you felt like family at BMW of Ramsey! It's great that our team, especially James, was able to provide top-notch service and make your experience a positive one. We appreciate the kind words and look forward to serving you in the future!

December 07, 2023

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Fantastic dealer who provides headache free service for my vehicle. Car was picked up, serviced, cleaned and returned without me doing more than walking out side of my job to give the driver the keys. Ver More

by Russell B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Abramov

Dec 07, 2023

BMW of Ramsey responded

Hello Russell! We're delighted to know that our team at BMW of Ramsey has consistently provided you with top-notch service. It's great to see your shout-out for Ben and Jim - they'll be pleased to read this! Thanks for being a valued customer and we hope to see you again soon!

December 06, 2023

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Employee Rating

I highly recommend visiting B M W of Ramsey you won't be disappointed.My sales person Mark Rosenblatt is extremely helpful in you choosing the right vehicle for your needs.. Enjoy the drive! Jim P. More

by JIMBO1019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anna Marie Piserchia, Mark Rosenblatt, Alfredo Lisciotto, Marcelo Garcia , Juan Ferreiras, Gregg Weinglass

Dec 07, 2023

BMW of Ramsey responded

Hi Jimbo! Thanks for the glowing review! We're delighted to know that Mark Rosenblatt was able to assist you in finding the right vehicle at BMW of Ramsey. Enjoy your new ride and happy driving! Come again soon!

December 06, 2023

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BMW of Ramsey is great, the sales and the service department are very easy to deal with. Ana is amazing she will have you in an out in no time. I highly recommend them if you have a BMW. More

by DARDANSELA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2023

BMW of Ramsey responded

Hello! We're delighted to know you had a great experience with Ana and our team at BMW of Ramsey! We appreciate your recommendation, and we'll be here for any future needs. Safe travels in your BMW!

December 05, 2023

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Employee Rating

Love coming here and working with Anna and you. You both go out of your way to help me! More

by ROBINBMWP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Marie Piserchia

Dec 05, 2023

BMW of Ramsey responded

Hi Robin! Thanks for taking the time to leave us a review. It's great to hear that you appreciate Anna and our team at BMW of Ramsey! If there is anything we can do to make your experience 5-stars, please let us know. We hope to see you again and serve you better!

December 04, 2023

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Employee Rating

dealing with a horrible experience with a bmw x5m comp and with BMW CORP. Ramsey is the only one helping me out as much as possible and they are the only ones it seems that understand my frustration More

by sdesai1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Abramov

Dec 04, 2023

BMW of Ramsey responded

Hello! We're glad to know that our team at BMW of Ramsey has been able to assist you during this challenging time. We understand your frustration and we'll continue doing everything we can to help. Thanks for sharing your experience and we hope to see you again soon for better and better experiences!

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