James Christoforo

Christopher was outstanding! Kept me apprised of the service stages my Jetta was in and even reminded me my sticker expired end of the month. As a result saved time having it d Kept me apprised of the service stages my Jetta was in and even reminded me my sticker expired end of the month. As a result saved time having it done on this oil change and tire rotation visit. No problem recommending Nucar Volkswagen of Norwood for service and/or purchasing a new ride! Keep up the great customer service! More

by davidjcford Verified Customer Verified Customer

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Buying a car or servicing one is always easy and accurate. I just bought my 2nd and 3rd Jetta from NUcar. I have never been in a dealership I trusted anymore than VW Norwood. accurate. I just bought my 2nd and 3rd Jetta from NUcar. I have never been in a dealership I trusted anymore than VW Norwood. More

by BARBARA107US Verified Customer Verified Customer

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Great customer service. When i was having problems withbmy ourchase tbey made sure to make it right When i was having problems withbmy ourchase tbey made sure to make it right More

by PEPINFAMILY228 Verified Customer Verified Customer

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I have not utilized the service department since it became under Nucar. I have used this dealership in it's earlier incarnations to service my prior VW's with good results. I have rated the people whom became under Nucar. I have used this dealership in it's earlier incarnations to service my prior VW's with good results. I have rated the people whom I dealt with during the purchase of my 2024 ID.4, which was a very good experience. More

by DONHALESHOUSE Verified Customer Verified Customer

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I’ve been buying VWs for a long time, as well as coming to the service center. They are always great to work with and their service is outstanding to the service center. They are always great to work with and their service is outstanding More

by christolagos Verified Customer Verified Customer

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I love Nucar Norwood! After venturing to almost every dealership on the auto mile, I was immediately struck by Nucar’s professional yet laid back demeanor. Staff is knowl After venturing to almost every dealership on the auto mile, I was immediately struck by Nucar’s professional yet laid back demeanor. Staff is knowledgeable and friendly and the sales guys are chill and not in your face. Every service appointment has been solid - my car comes back clean and running smooth. Will definitely be leasing thru Nucar again! More

by Mmwood029 Verified Customer Verified Customer

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James was an absolutely phenomenal salesperson and client advisor. He went above and beyond the normal expectations of customer service. Trustworthy, good follow up and communication are key qualities for advisor. He went above and beyond the normal expectations of customer service. Trustworthy, good follow up and communication are key qualities for a great experience. Thank YOU! More

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James and Danielle were wonderful! Everything was so easy and seemless. The staff were professional and extremely helpful. I’m a customer for life! Everything was so easy and seemless. The staff were professional and extremely helpful. I’m a customer for life! More

by schmidt.ellie Verified Customer Verified Customer

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I had 3 conditions of my purchase that the sales guy agreed to, and only 2 of them were fulfilled. -A charging cable included (done, thanks!) -Backup camera fixed (still dealing with this weeks later agreed to, and only 2 of them were fulfilled. -A charging cable included (done, thanks!) -Backup camera fixed (still dealing with this weeks later) -Most importantly, I needed the car delivered by a certain day. I said this on the phone when I agreed to the sale, to the sales guy James when I came in to start the paperwork, and again to the finance guy. I even made arrangements to give them an extra day to deliver. When I reached out the day before it was supposed to be delivered, James said that I had agreed to come pick the car up, which was never an option for me. I talked to multiple sales managers, and the best solution they had was "take an Uber and bring us the bill". Not an option when I needed to pick up my baby, fees then dinner, and get them into bed. The used car sales manager tried to xx me that the free delivery offered was only between dealerships and only on certain cars until I quoted him their own website back at him. I had to have 4 phone calls and numerous texts before they finally fulfilled their commitment. The service guy that delivered the car was very nice and polite. The backup camera is it's own saga - they promised to fix it and then said they couldn't get an appointment (but they have their own service shop 🤨) but made an appointment for me at a closer dealership. When I called the closer dealership they had no records of an appointment and I had to wait another 2 weeks to get an assessment and now another week+ to actually get service. Extremely unimpressed with Nucar Volkswagen and I would not recommend buying a car there unless you live very nearby and have time to burn. The price was higher than other dealerships, but I thought it would be worth it with delivery included. Save yourself the dollars and the headache and buy elsewhere! More

by M. N. Verified Customer Verified Customer

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James Christoforo was a great help to me when I bought my VW ID.4 Pro. Highly recommend! VW ID.4 Pro. Highly recommend! More

by Hillary Verified Customer Verified Customer

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