James Calihan

I'd give them no stars if I could. On 11/13/2024 I received a call from Parkway asking if I would like a free oil change because I was a loyalty member. I said excellent and scheduled On 11/13/2024 I received a call from Parkway asking if I would like a free oil change because I was a loyalty member. I said excellent and scheduled. I also wanted my brakes looked at and the blower motor is making a whining noise. I received this in response and I decided to go ahead with only the oil change. I even called once again to confirm it was going to be free after seeing the estimate and was told it would be. As i arrive to pick up my vehicle I was met with a charge for an oil change? I was upset and Ron said a manager would reach out to me. I went home discussing options about my valve stem. I called and scheduled for this AM for a valve stem. When I got there I was told I would also need a sensor at a very extensive cost and they wondered if I knew of anyone ordered the part I would need???? First off, I'm confused as to why this wasn't mentioned previously and why I wouldn't be quoted for it but also why would I have any knowledge on your product ordering? If you knew braking the cap meant breaking the valve stem AND the sensor, it should have been quoted. I am upset. If this is how you treat customers, they have a right to know you absolutely do not care about their property and/or their peace of mind when you do have their property in your hands. The lack of communication in this establishment is beyond appalling. Bad service, bad communication. 0/10 More

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James and Yaro gave us the best deal! We worked with a few dealers and Parkway earned our business!!! We worked with a few dealers and Parkway earned our business!!! More

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Hands down one of the greatest car buying experiences I have ever had. My fiancé and I were in and out with our perfect family car with amazing service. have ever had. My fiancé and I were in and out with our perfect family car with amazing service. More

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Yaro and the whole parkway team was incredibly helpful in finding our family car! They were so nice and genuine. finding our family car! They were so nice and genuine. More

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James and Yaro made it so smooth and easy! !! Highly recommend this dealer!!! The way to go! !! Highly recommend this dealer!!! The way to go! More

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First time buyer. Very excited with my new car. Thanks to James and Yaro for a great deal on my Corolla Cross Hybrid Very excited with my new car. Thanks to James and Yaro for a great deal on my Corolla Cross Hybrid More

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James Yaro and Mike are such a great team they helped me pick things back up after a huge incident I highly recommend them . pick things back up after a huge incident I highly recommend them . More

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Another amazing purchase! I've been dealing with Leo at Parkway since it was Prime! The best place to buy a car at a great price! I've been dealing with Leo at Parkway since it was Prime! The best place to buy a car at a great price! More

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Nathaniel Franco was great to work with. We would not have come to Parkway Toyota (as it is not as close as other Toyota dealerships to our home) if we had not talked with him on the phone b We would not have come to Parkway Toyota (as it is not as close as other Toyota dealerships to our home) if we had not talked with him on the phone beforehand. We really appreciated the transparency and friendly way he handled the process. It was also very reassuring when the GM James Calihan came by to greet us and also back the pricing being discussed. I felt the total time it took to get from coming in to completing the paperwork for the purchase could have been a bit faster/more efficient given that it was not super busy, but that was a minor drawback as the overall experience was very positive. I won’t hesitate to recommend Parkway Toyota of Boston to friends and family. More

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This team of of service providers is fantastic. John was my initial service advisor and he made the experience very easy and kept in contact with me the whole time my car was being serviced. He gre John was my initial service advisor and he made the experience very easy and kept in contact with me the whole time my car was being serviced. He greeted me with a smile every time I was in and never once made me feel like I was a bother. Thanks John! More

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