James Brooks
James Brooks at Sloane Toyota of Malvern

James Brooks | Page 8

Sales Consultant

Sloane Toyota of Malvern

593 Lancaster Ave
Malvern, PA 19355

Contact Me
4.8
210 Reviews

Hi, My name is James Brooks and I am a car fanatic. I have owned a vehicle from practically every manufacturer there is, but I have become a Toyota aficionado. I am originally from Chestnut Hill, PA but I now reside in the Chester Springs area. I attended Norwood Academy, La Salle College High School, Temple University and Penn State University. My degrees are in Communications, Marketing, Finance and Electrical Engineering. I previously worked in broadcasting at KYW TV3, and QVC, Inc. as a Producer/Director and Sales expert. I am married with 2 children and 2 Grandchildren & they are my blessings. We have 2 rescue dogs that are a blast. My hobbies include music, as I am Bass Guitar player, classic cars, antiques and HD Video Production. Please feel free to contact me with any questions that you may have about our New & Used car inventory. It would be my pleasure to help you and provide you with the best car buying experience here at Sloane Toyota of Malvern. Thank you, James

Dealership Experience

8 yrs, 1 mo

Industry Experience

8 yrs, 1 mo

Specialties & Trainings

Business Manager, Finance Manager, Zurich Certification

4.8

210 Reviews

Write a Review

210 Reviews of James Brooks

July 30, 2022

Dealership Rating
Employee Rating

This was by far the easiest car buying process I’ve ever experienced. James was awesome we loved working with him. More

by johnhenrylanejr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittany Gill

Aug 01, 2022

Sloane Toyota of Malvern responded

We couldn't ask for a better review! It's an honor to deliver an exceptional purchase experience, and James will definitely be grateful for the shout-out. From everyone at Sloane Toyota of Malvern, enjoy your new ride!

July 28, 2022

Dealership Rating
Employee Rating

Good communication James Brooks was a nice salesman Hoping the car works out well for me More

by melissa.begley23
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Toto

Jul 28, 2022

Sloane Toyota of Malvern responded

Melissa, thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with James. Drive safely, and we hope to see you back again at Sloane Toyota of Malvern!

July 28, 2022

Dealership Rating
Employee Rating

It’s my first time to buy a car and I was confused but this location staff and representative Mr Jay deal with very great and professional way and help out to find a great car for us. I love these people More

by Willkwt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Dyer, Ramiz Khalaf, Abe Ettayb, Jay Fayyaz, Debbie Burgess , Nicole Carey, Kevin Forget, Ken Glovach, William Shirley, Jeff

Jul 28, 2022

Sloane Toyota of Malvern responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Jay and the Sloane Toyota of Malvern team. Drive safely, and we hope to see you back again down the road!

July 15, 2022

Dealership Rating
Employee Rating

Everyone at the dealership was kind, courteous, and very helpful. This was my first time buying my own car and they made it simple and easy! More

by megankaser
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Toto, Debbie Burgess , Kevin Forget, Joshua (Finance)

Jul 18, 2022

Sloane Toyota of Malvern responded

We're thrilled our team welcomed you with friendly assistance that shaped a seamless experience! It's an honor that you trusted us with such an important purchase. From everyone at Sloane Toyota of Malvern, enjoy your new ride!

July 12, 2022

Dealership Rating
Employee Rating

Great staff very nice and helped show me every option I had and didn't psyg me one way or the other More

by Rsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Toto , Josh

Jul 12, 2022

Sloane Toyota of Malvern responded

Thank you so much for the 5-star review! We deeply appreciate your support of Sloane Toyota of Malvern!

Jul 12, 2022

Rsmith responded

Made the process very easy to understand

July 11, 2022

Dealership Rating
Employee Rating

Excellent service, my salesman Frank was awesome treated me like family. Would highly recommend this dealership to family and friends. More

by Christophernkamel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Straface, Steve Seiler

Jul 11, 2022

Sloane Toyota of Malvern responded

Thank you for the great review, Christopher! We are so glad to hear that you had a successful purchase experience working with Frank and the Sloane Toyota of Malvern team. Drive safely, and we hope to see you back again down the road!

July 04, 2022

Dealership Rating
Employee Rating

Car runs great and at a good price. James was very helpful. I'm very pleased with my purchase. More

by james_j_brooks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2022

Sloane Toyota of Malvern responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with James and the Sloane Toyota of Malvern team. Drive safely, and we hope to see you back again down the road!

June 29, 2022

Dealership Rating
Employee Rating

James and Jeff were both very helpful through the process of helping me with my end of lease buyout. However, I was bothered by pressure from the sales manager and another sales rep. More

by edjaworowski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Sloane Toyota of Malvern responded

While we are glad to hear that you enjoyed your experience working with James and Jeff, the rest of your review is disappointing to receive. We strive to deliver seamless and pressure-free service, and I am sorry to see that we left the wrong impression. I assure you that I will look into your situation to see that this feedback is properly addressed. Lastly, I would appreciate the chance to speak with you to see what more I can do better your visit. If you are willing, please feel free to reach out. Best, Mike Nasrat - General Manager - 484-329-7300

June 17, 2022

Dealership Rating
Employee Rating

James is an excellent salesman. He is very informative and answers all questions without hesitation. He kept us well informed at all times. I would recommend James and Sloane for More

by fishermanrockfish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2022

Sloane Toyota of Malvern responded

James is exactly as you described. He has a passion for assisting clients and is packed with knowledge. Enjoy your new ride and thank you for your business from your friends at Sloane Toyota of Malvern!

June 17, 2022

Dealership Rating
Employee Rating

James was a very knowledgeable and helper salesman when it came to my family purchasing a Ford Escape at the Toyota dealership! We were extremely happy with the service e we received! More

by magicbypoly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2022

Sloane Toyota of Malvern responded

Congratulations to you and your family on your new Ford Escape! We are thrilled that James and the team made the purchase process a five-star one. Thank you for trusting Sloane Toyota of Malvern with your business!

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