James Brandon

I’ve bought my last four vehicles from Heritage Honda in Parkville. I always shop around and they are my first and last stop - as they consistently offer the best pricing up front. During my last experience Parkville. I always shop around and they are my first and last stop - as they consistently offer the best pricing up front. During my last experience Steven Hyde was great to work with - responding to calls and texts to make sure all of my questions were answered. I’ll definitely go back when time comes for my next vehicle. More

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Whole team is superb, patient, willing to work with you, stay late, whatever you need. Would recommend this place to any and every one. Customer service is top tier. stay late, whatever you need. Would recommend this place to any and every one. Customer service is top tier. More

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I worked with James Brandon on purchasing a CRV Sport L and he was a pleasure to work with. Just from talking over the phone, I knew that I wanted to give him and Heritage Honda Parkville my business. Afte and he was a pleasure to work with. Just from talking over the phone, I knew that I wanted to give him and Heritage Honda Parkville my business. After setting my appointment to come to the dealership I received a call from Oliver, one of the managers, and he made me feel valued as a potential customer and made me feel they really wanted to earn my business. They gave me a great deal on my trade in, overall deal for OTD price was great and I am so happy with my purchase. I also can really appreciate how quickly James and Dezmon in financing worked to get me in and out. I arrived at 4 and I was finished in financing around 6. I live almost an hour away and I am glad that I purchased my vehicle with James and will definitely purchase a vehicle from him again and would recommend anyone looking for a Honda to contact James Brandon. More

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Erin was really helpful, patient, and gave me honest feedback about the cars I was looking at. I'd 100 percent recommend working with her. feedback about the cars I was looking at. I'd 100 percent recommend working with her. More

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Good service. Smooth. Nice guy. Will recommend this person to anyone. Very professional. Very satisfied. Thanks James. Smooth. Nice guy. Will recommend this person to anyone. Very professional. Very satisfied. Thanks James. More

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Good service with nice staff specially sale person,sales manager and finance staff very helpful manager and finance staff very helpful More

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A 12-month warranty was added to my financing without my knowledge. I was asked to sign for items I did not receive such as an owner's manual. I was told my tags could not be mailed to me. I live an hour knowledge. I was asked to sign for items I did not receive such as an owner's manual. I was told my tags could not be mailed to me. I live an hour from the dealership. I was told my vehicle had an oil change before buying it, and I had only traveled a couple of hundred miles when my oil maintenance light came on. I called, I texted, I emailed and it took a call to management and several weeks to finally get everything worked out. I was told they don't care about used cars as much as selling new cars because that is where they make their money. Used cars are counted as cars sold by a salesperson. I will never recommend this dealership and the reason I went is because of the many great reviews. More

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lead me on and wasn't upfront and honest from the start as they said we sell at msrp but we have mandatory $2000 worth of add ons. Then you are not selling at MSRP. Just be honest with customers. as they said we sell at msrp but we have mandatory $2000 worth of add ons. Then you are not selling at MSRP. Just be honest with customers. More

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I've purchased a lot of cars over the past 16 years and I understand the tactics sales consultants and dealers use. James and I communicated via phone/email for a week as I shopped other dealers. I was inter understand the tactics sales consultants and dealers use. James and I communicated via phone/email for a week as I shopped other dealers. I was interested in a 2022 Pilot SE. Local Honda dealers OTD price was substantially higher than Heritage. I got an approval through Honda Financial and went in. After some negotiating with Mitch and Brandon, we sealed the deal. I settled for an in stock 2022 Pilot Touring instead of the SE. At the time, I wasn't interested in trading in my 2018 Toyota, but returned a few days later and sold it. Over the last 21 months, I have purchased/leased 2 vehicles and sold 2 vehicles to Heritage Honda. Mitch, Jamie, Justin and James are all personable and I will continue to purchase from Heritage Honda Parkville. More

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