James Blloshmi | Page 12

wonderful walked away feeling taken care of wonderful experience overall answered all questions i had felt he was being honest and trustworthy the experience was great helpful unloading tr wonderful experience overall answered all questions i had felt he was being honest and trustworthy the experience was great helpful unloading trade in free keychain beverages offered More

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Unethical business - Wish I could give negative stars! I was in the market for buying a 2017 Kia Sorento LX with the Advanced Technology Package. I had a decent offer from another dealership and since Kia I was in the market for buying a 2017 Kia Sorento LX with the Advanced Technology Package. I had a decent offer from another dealership and since Kia of White Plains had the same vehicle in stock too I gave them a call to see if they are willing to beat that price. I spoke to Liana on the phone on Friday who said she would talk to the Sales Manager to see if they can beat that price. After a few hours she called me back saying that she spoke to Sales Manager James and they would atleast meet that price and if I come in I can try to haggle further to get the price down even lower. On the phone I confirmed the exact vehicle with the stock number, VIN number, packages on the vehicle, even the color for that matter. Next day I went to the dealership (drove all the way from Rego Park, Queens!) to complete the purchase. Reggie was our sales person. The test drive went well and then things quickly went south as we sat down to discuss numbers. Apparently the best number they could give me was atleast $4000-5000 above what we had agreed to less than 24 hours back. I asked them to speak to Liana and James who had agreed to this price to which their excuses began - there must have been some confusion over the numbers (yeah right! I asked them to match a number and confirmed the number twice when they said they would atleast match it), Liana must have been looking at a different vehicle (yeah that's why I confirmed the stock numbers, packages, color, etc. on the vehicle over the phone), Liana is new to the job (seriously!!!). Best part is I spoke to Liana before I left home and an hour later when I reached the dealership she was "no longer at work so couldn't speak to her!". I demanded to speak to James and waited for more than an hour but apparently he was too busy to step out of his office for 5 mins (we could see him alone in his office for atleast half an hour or so) to discuss what went wrong here (he was alone in his office and while he may have had some important work to do its common decency to speak to a customer who you commit something too and don't honor it). Finally Richard Miller spoke to us and told us he runs things around there so speaking to James wouldn't make a difference anyways. Basically they lied to my face to get me to their dealership (don't understand why because after such a blatant lie no person with common sense would make a purchase here), made sure the people who committed to the offer do not speak to me (because they would have nothing to say for their lie!) and the rest of the crew could very conveniently say "it wasn't me". I was able to go to the other dealership who had made a decent offer the same day and complete my purchase at a price LOWER than what I had offered Kia of White Plains. So in a way it worked out in my favor but Kia of White Plains were successful in wasting several hours of my time. Finally, they had the nerve to have their salesperson email and call me back on Monday to ask about where did I make the purchase from, at what price point, etc. as if I was under obligation to give them that information. Stay as far away from this dealership as possible!!! More

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Pleasant Went in knowing what I wanted ( 2 cars ) and had a pleasant time discussing my options with James and Reggie . The only negative was I had to wait an Went in knowing what I wanted ( 2 cars ) and had a pleasant time discussing my options with James and Reggie . The only negative was I had to wait an extra day for the second vehicle . All in all a very professional and well run operation . More

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leasing a new car with ease From the first phone call to kia of white Plains I felt very comfortable I was given exceptional service Reggie walked me through the whole process I From the first phone call to kia of white Plains I felt very comfortable I was given exceptional service Reggie walked me through the whole process I never felt any pressure at all what a exceptional dealership I would definitely recommend kia of white Plains More

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Good deal, straight forward negotiation With Reggie Watson and James. Fairly fast process too. I am leasing a new car and they helped me understand what is needed for that here in the US. With Reggie Watson and James. Fairly fast process too. I am leasing a new car and they helped me understand what is needed for that here in the US. More

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A GREAT car-buying experience The staff at Kia of White Plains is friendly and personable. Reggie, in sales, made our buying experience hassle free, was certainly knowledgable and The staff at Kia of White Plains is friendly and personable. Reggie, in sales, made our buying experience hassle free, was certainly knowledgable and helpful. James in financing, explained all our options and between the two of them, what a great team!!! More

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Excellent experience from start to finish Just an overall pleasant experience. Thank you Rich, Tony, James and Devin for your help and honesty throughout the process. I recommend giving the Just an overall pleasant experience. Thank you Rich, Tony, James and Devin for your help and honesty throughout the process. I recommend giving the crew here an opportunity to service your car buying needs. More

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Great experience Everything was fantastic from beginning to end. Sales associates were great. They found the Kia sportage color that I was looking for and everything Everything was fantastic from beginning to end. Sales associates were great. They found the Kia sportage color that I was looking for and everything was as expected. I would recommend this dealer to friends and family. More

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Quick and simple There seemed to be some confusion on who was helping us and what cars were available for us, but once we figured that out, Reggie and team were helpfu There seemed to be some confusion on who was helping us and what cars were available for us, but once we figured that out, Reggie and team were helpful and speedy. More

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No hard sell here. First of all I want to say how much I love my new 2017 Kia Sportage. The color is gorgeous, metallic grey. The interior is even more beautiful it's a First of all I want to say how much I love my new 2017 Kia Sportage. The color is gorgeous, metallic grey. The interior is even more beautiful it's a two tone light and dark grey leather. White Plains Kia gave me a really good deal. The sales people are very nice and competent, James and Reggie especially. The service was fast and uncomplicated. The dealership itself is clean and modern and nice to be in. I would definitely go back there. More

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