James Birchall
James Birchall at Xtreme CDJR
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James Birchall

Service Advisor

Xtreme CDJR

13000 I-10 Service Road
New Orleans, LA 70128

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4.5
35 Reviews
4.5

35 Reviews

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35 Reviews of James Birchall

September 27, 2024

Dealership Rating
Employee Rating

The service attendant James doesn't know enough about the vehicles that are serviced there, service technician doesn't know how to service the vehicles properly. It's sad the customer has hold the service de More

by KENSDELL
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: No idea who technician was

September 26, 2024

Dealership Rating
Employee Rating

It just the worst experience ever an now my car runs worse then before I brought it there an now it’s practically in drivable, Horrible experience will never come back or even recommend any one to go he More

by antoinedamac
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Smith, Danny Cure

September 22, 2024

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Employee Rating

The vehicle had a few malfunctions after the purchase of this brand new truck and the dealership addressed them all More

by OFFICE21
Recommend Dealer
Yes

Other Employees Tagged: Mark Smith, Danny Cure

September 21, 2024

Dealership Rating
Employee Rating

This was first encounter with this dealer after the change I love the service everyone was extremely nice and had my car ready when said love this service More

by LENCLARDE
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Recommend Dealer
Yes

September 19, 2024

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Transportation was not provided to pick me up or drop me off at the dealership. More

by haywardacc
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Recommend Dealer
Yes

September 19, 2024

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yes the service was very good and i will be coming back for future service More

by eugene26collins
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Smith, Danny Cure

September 05, 2024

Dealership Rating
Employee Rating

Dealership was sure helpful, taking care of my vehicle! ?! Seems like there’s a new sheriff in town!?! Very professional, courteous and a clean operation! In and out 40 minutes!?! This dealership in the pa More

by RJTHICKSTUN
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Smith, Danny Cure

September 01, 2024

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Employee Rating

James was always helpful and very efficient. .Every time I come to the dealership I never have to wait in my vehicle for long before someone comes to help me..The service was done in a reasonable More

by laronbutler
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

August 31, 2024

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Employee Rating

Good service great communication works fast at diagnosing my vehicle and quick with the repair More

by CLEVELANDISIDORE24
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Cure

August 28, 2024

Dealership Rating
Employee Rating

Had to drop the car off for a recall and they were able to complete the service, however they had to order the radio because it went out and it is covered in the warranty More

by OFFICE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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