James Benjamin
James Benjamin at Audi Plano

James Benjamin

Audi Brand Specialist

Audi Plano

5930 West Plano Pkwy
Plano, TX 75093

4.4
92 Reviews
4.4

92 Reviews

Write a Review

Dealership Experience

8 yrs, 4 mos

Industry Experience

17 yrs, 4 mos

Specialties & Trainings

sales and finance training

92 Reviews of James Benjamin

August 31, 2024

Dealership Rating
Employee Rating

I highly recommend this Audi dealership. The prices are reasonable and the service is outstanding from start to finish. More

by neville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2024

Audi Plano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 24, 2024

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Employee Rating

Service customer is good. The people who helped me always clarified my questions. I would like to return very soon. More

by Nata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge

Aug 31, 2024

Audi Plano responded

Hello Nata, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 20, 2024

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Was very fast and polite. Didn’t take up much time. Did most of the negotiations via email and text and then went to the dealership, test drove the car and then bought it. More

by john-eggman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Spencer Singer and Michael Yarrow

Aug 23, 2024

Audi Plano responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 05, 2024

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I found the staff to be highly professional and extremely courteous. Their customer service and knowledge is impeccable. More

by Milton J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2024

Audi Plano responded

Hi Milton, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

July 25, 2024

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Employee Rating

Was treated like a second hand citizen. Signed for a car that was delivered 3 days later. Was told lie after lie. I have brought all types of cars and have never been treated this way. From More

by f.riley
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Geno

Jul 26, 2024

Audi Plano responded

Hi, we appreciate you taking the time to respond. The staff at Audi Plano take our reviews very seriously. Please call our General Manager at (972) 249-0905 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

July 24, 2024

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What an Asset is your salesman Austin Mane! Everything we needed was performed with the most extensive and meaningful researches before coming up to the most pleasant solutions. Thanks so much More

by Guy Dupuy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Mane, Joane Toth

Jul 26, 2024

Audi Plano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 12, 2024

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Employee Rating

My experience was very good from beginning to end. Sales agent Sonja helped me to choose the right car and helped to get the right price. Even with issues with online , provided lots of details. Joa More

by madhu.b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonja Denholm

Jul 15, 2024

Audi Plano responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 05, 2024

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Employee Rating

Gilbert in the service department is the best in the business. He communicated with us made sure everything got taken care of. I highly recommend requesting Gilbert. More

by ezerob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 06, 2024

Audi Plano responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2024

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Employee Rating

We overpaid for an oil change and because the car had not reach 10000 miles you charged us for services we did not recieve. Needless to say that was it. I have a BMW I bought at Sewell so you can guess why I More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 04, 2024

Audi Plano responded

Hello Keith, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (972) 249-0905 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 18, 2024

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Employee Rating

I really appreciate the service I get on my cars . I highly recommend Jorge and Audi Plsno. More

by Bawinston1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge

Jun 19, 2024

Audi Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Audi Plano and we hope to be of service again in the future.

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