James Benjamin
James Benjamin at Audi Plano

James Benjamin

Audi Brand Specialist

Audi Plano

5930 West Plano Pkwy
Plano, TX 75093

4.4
97 Reviews
4.4

97 Reviews

Write a Review

Dealership Experience

8 yrs, 5 mos

Industry Experience

17 yrs, 5 mos

Specialties & Trainings

sales and finance training

97 Reviews of James Benjamin

November 11, 2024

Dealership Rating
Employee Rating

Everyone was very knowledgeable and helpful. It did not seem to matter whether it was a four year old used car or if it had been a new Audi, they were just as willing to assist me. More

by laura_p_q
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reggie Boone

Nov 13, 2024

Audi Plano responded

Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 30, 2024

Dealership Rating
Employee Rating

It was a great experience. Alli was very knowledgeable. She did a great job and we are very happy with our purchase. More

by Jetta Guy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allison

Nov 02, 2024

Audi Plano responded

Hi Jetta, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

October 24, 2024

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Employee Rating

Kid showing my wife totally rushed her through the process. Very unhelpful as this is our first AUDI. More

by don
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 26, 2024

Audi Plano responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (972) 249-0905. We'd appreciate the chance to make your experience a positive one.

October 23, 2024

Dealership Rating
Employee Rating

I love the service that I received yesterday from Christopher. Thank you.🙏🏽 Look forward for him serving me again in the store nice talking to you, Christopher More

by mlayinu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Audi Plano responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Plano. Feel free to stop by if you ever need any more help.

October 23, 2024

Dealership Rating
Employee Rating

Very courteous staff service top notch. From check in to finish couldn’t be more pleased. The technicians video with his recommendations of what service needed to be done on my vehicle wa More

by Martin3barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Audi Plano responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Audi Plano and we hope to be of service again in the future.

August 31, 2024

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Employee Rating

I highly recommend this Audi dealership. The prices are reasonable and the service is outstanding from start to finish. More

by neville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2024

Audi Plano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 24, 2024

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Employee Rating

Service customer is good. The people who helped me always clarified my questions. I would like to return very soon. More

by Nata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge

Aug 31, 2024

Audi Plano responded

Hello Nata, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 20, 2024

Dealership Rating
Employee Rating

Was very fast and polite. Didn’t take up much time. Did most of the negotiations via email and text and then went to the dealership, test drove the car and then bought it. More

by john-eggman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Spencer Singer and Michael Yarrow

Aug 23, 2024

Audi Plano responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 05, 2024

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Employee Rating

I found the staff to be highly professional and extremely courteous. Their customer service and knowledge is impeccable. More

by Milton J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2024

Audi Plano responded

Hi Milton, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

July 25, 2024

Dealership Rating
Employee Rating

Was treated like a second hand citizen. Signed for a car that was delivered 3 days later. Was told lie after lie. I have brought all types of cars and have never been treated this way. From More

by f.riley
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Geno

Jul 26, 2024

Audi Plano responded

Hi, we appreciate you taking the time to respond. The staff at Audi Plano take our reviews very seriously. Please call our General Manager at (972) 249-0905 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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