James Alvarado
James Alvarado at Nissan of Van Nuys
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James Alvarado

Service Advisor

Nissan of Van Nuys

5425 Van Nuys Boulevard
Sherman Oaks, CA 91401

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4.7
27 Reviews

Industry Experience

13 yrs

Languages Spoken

English English

Spanish Spanish

4.7

27 Reviews

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27 Reviews of James Alvarado

January 31, 2025

Dealership Rating
Employee Rating

Lleve mi auto a un recall, voy regreso a casa, noto que tiene un foco prendido en el tablero y se jalonea, lo llevo de regreso a Nissan, me querían cobrar por checarlo y más aparte por lo que le tuvieran q More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nazario Sanchez , Daniela servio corporativo por teléfono

January 31, 2025

Dealership Rating
Employee Rating

My last tune up service. My car was serviced erroneously. Now it feels reved up. More

by moraja9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: The auto mechanic

January 25, 2025

Dealership Rating
Employee Rating

We love Nissan Van Nuys Dealership. Excellent service department with excellent employees especially James Alvarado. He is indeed one of the best. More

by zrm77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Nissan of Van Nuys responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

January 21, 2025

Dealership Rating
Employee Rating

Thank you very good service excellent customer service very good communication and fast service thanks More

by EDGAR.GARCIA48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2025

Nissan of Van Nuys responded

Edgar.garcia48, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of Van Nuys!

January 17, 2025

Dealership Rating
Employee Rating

James Alvarado is always welcoming when I arrive and attends to me right away. I don't have any bad things or comments about him. More

by BGDADIO2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa

Jan 24, 2025

Nissan of Van Nuys responded

Bgdadio2001, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Van Nuys Parts. If you have any further questions, please give us a call. We're always happy to help!

January 17, 2025

Dealership Rating
Employee Rating

Los empleados son amables. Respetuosos y capaz. El loby las oficinas y los baños muy limpio. Es un lugar que se respira tranquo. More

by MSEGOVIA1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2025

Nissan of Van Nuys responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 17, 2025

Dealership Rating
Employee Rating

This is a follow up to my prior review! Nissan has honored there coupon discount. The service manager has contacted me and made my service experience right! I greatly value there experti More

by TL6856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Nissan of Van Nuys responded

Toby, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Van Nuys. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 09, 2025

Dealership Rating
Employee Rating

Nazario es atento ,responsable, respetuoso , profesional y conocedor de su trabajo. Gracias por la seguridad de poder confiar en Nissan Van Nuys More

by gladisruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2025

Nissan of Van Nuys responded

Hi Gladisruiz, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

Jan 11, 2025

Nissan of Van Nuys responded

Gladisruiz, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 06, 2025

Dealership Rating
Employee Rating

Absolute professionalism on all spectrums! Great location, great waiting area, the salesman was knowledgeable and answered all my questions. Truly a wonderful car buying experience More

by JEWLZ329
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Arreola, Mayra Reyes , Omar salesman

Jan 07, 2025

Nissan of Van Nuys responded

Hello Jewlz329, We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 06, 2025

Dealership Rating
Employee Rating

James, was very professional and friendly, I like the service I received . I like to go to Van Nuys Nissan because they always take my car I don’t need to make an appointment More

by jaquelynmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Nissan of Van Nuys responded

Jaquelynmartinez, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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