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James Alvarado
James Alvarado at Nissan of Van Nuys
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James Alvarado

Service Advisor

Nissan of Van Nuys

5425 Van Nuys Boulevard
Sherman Oaks, CA 91401

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4.8
16 Reviews

Industry Experience

12 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.8

16 Reviews

Write a Review

16 Reviews of James Alvarado

December 29, 2024

Dealership Rating
Employee Rating

Fast and pleasant got taken care of as soon as it was possible great job More

by SEAN@CENTURYAUTOSPORT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Munoz, Eric Arreola, Mayra Reyes, Gabriela Gamboa, Nazario Sanchez, Genesis Reynoso, Fernando Noguera, Kimberly Banuelos, Joe Luis

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December 21, 2024

Dealership Rating
Employee Rating

It's very easy working with geniuses she's very knowledgeable and helpful and helped through the whole process More

by CHRISBAGDASSARIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa, Nazario Sanchez, Genesis Reynoso, Fernando Noguera, Kimberly Banuelos, Joe Luis

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Dec 24, 2024

Nissan of Van Nuys responded

Chrisbagdassarian, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 15, 2024

Dealership Rating
Employee Rating

Liar crooks and thieves work here they don’t care how much money they steal from you this place needs to be shut down permanently More

by Amanda.rayet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bryan Munoz, Hugo Ruiz, Eric Arreola, Mayra Reyes, Gabriela Gamboa, Nazario Sanchez, Genesis Reynoso, Kimberly Banuelos, Joe Luis

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Dec 20, 2024

Nissan of Van Nuys responded

Amanda.rayet, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to make this up to you. Please contact our manager at (866) 267-2092 so we can make your experience a positive one.

Dec 22, 2024

Nissan of Van Nuys responded

Amanda.rayet, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Nissan Of Van Nuys (866) 267-2092

December 14, 2024

Dealership Rating
Employee Rating

Great service at this location, staff is always nice and attentive to my needs. I will be recommending them to friends and family. More

by MNR04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mayra Reyes, Gabriela Gamboa, Nazario Sanchez, Genesis Reynoso, Fernando Noguera, Kimberly Banuelos, Joe Luis

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Dec 22, 2024

Nissan of Van Nuys responded

Hi Mnr04, thank you for taking the time to leave a review for us at Nissan Of Van Nuys. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Please don't hesitate to reach out if there's anything additional we can do for you.

Dec 22, 2024

Nissan of Van Nuys responded

Hi Mnr04, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

December 12, 2024

Dealership Rating
Employee Rating

The excellent service, its very friendly staff and that makes me more reliable in the maintenance of my cars More

by catmar0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa, Nazario Sanchez, Genesis Reynoso, Fernando Noguera, Kimberly Banuelos, Joe Luis

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Dec 20, 2024

Nissan of Van Nuys responded

Hi Catmar0, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Dec 22, 2024

Nissan of Van Nuys responded

Hello Catmar0, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

November 25, 2024

Dealership Rating
Employee Rating

Came in without an appointment and they were able to complete an oil change within 2 hours. More

by snkojoian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 27, 2024

Nissan of Van Nuys responded

Snkojoian, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 20, 2024

Dealership Rating
Employee Rating

They don’t return the calls when you call James promised to call me back regarding my GPS on Monday he never called More

by margaretnyabongo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 25, 2024

Nissan of Van Nuys responded

Margaretnyabongo, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!

Nov 25, 2024

Nissan of Van Nuys responded

Margaretnyabongo, thank you so much for your high rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Nov 25, 2024

Nissan of Van Nuys responded

Margaretnyabongo, thank you so much for your high rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 19, 2024

Dealership Rating
Employee Rating

As always, a pleasure doing business with. excellent service, efficient timing, simply the best! Thank you. More

by GERARDOS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mayra Reyes, Gabriela Gamboa, Nazario Sanchez, Genesis Reynoso, Fernando Noguera, Kimberly Banuelos

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Nov 25, 2024

Nissan of Van Nuys responded

Gerardos6, thanks for your praise and kind comments about our team. Thank you again for the great review!

Nov 25, 2024

Nissan of Van Nuys responded

Gerardos6, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

November 19, 2024

Dealership Rating
Employee Rating

Good prices and nice people. I'll go back when I need further maintenance. The waiting area is clean and I liked that they dropped me off at home and picked me up. More

by stamcfadden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa, Nazario Sanchez, Fernando Noguera, Kimberly Banuelos

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Nov 25, 2024

Nissan of Van Nuys responded

Stamcfadden, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. If you have any further questions, please give us a call. We're always happy to help!

November 16, 2024

Dealership Rating
Employee Rating

The employee are very professional they welcome Custumers in short time of arrival they explain the job they will do to the vehicles and do recomendaciones needed to prevent future problems More

by SONYHERNANDEZ05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genesis Reynoso

Report | Print
Nov 25, 2024

Nissan of Van Nuys responded

Sonyhernandez05, thank you for the high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Nov 25, 2024

Nissan of Van Nuys responded

Sonyhernandez05, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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