Jamal Diamond
Jamal Diamond at Jim Ellis Maserati

Jamal Diamond

Service Advisor

Jim Ellis Maserati

5855 Peachtree Blvd.
Atlanta, GA 30341

4.8
21 Reviews
4.8

21 Reviews

Write a Review

21 Reviews of Jamal Diamond

November 11, 2024

Dealership Rating
Employee Rating

First time visit was an absolute pleasure. Mr. Jamal was very professional and knowledgeable about my Alfa Romeo. Looking forward to my next visit. More

by tweilamorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Jim Ellis Maserati responded

Hello, it is great to read such wonderful comments about your recent experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

November 04, 2024

Dealership Rating
Employee Rating

Jamal Diamond is a true professional, and I always see him when I take my Alfa in for service. This entire dealership is first class. More

by Consistory32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Jim Ellis Maserati responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

October 28, 2024

Dealership Rating
Employee Rating

It was extremely professional and all my questions and concerns were answered. Jamal always does a great job with the maintenance of my vehicle. More

by Mbailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Jim Ellis Maserati responded

Hi, your comments keep us motivated and working hard for all our guests. Thanks again for your business! Take care!

April 25, 2024

Dealership Rating
Employee Rating

It has been a pleasure to work with Jamal in the service department. I feel everything is well explained and done thoroughly. More

by Jonidykeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2024

Jim Ellis Maserati responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

April 18, 2024

Dealership Rating
Employee Rating

Had issue with my Levante. Gave me a Ghibli loaner, got me in & fixed issue( under warranty!) quickly. Jamal Diamond( Service Advisor) was phenomenal!! Having amazing staff & More

by Ldtaylor31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2024

Jim Ellis Maserati responded

Hi, your positive review means a lot to us and we’re happy we could help you!

March 07, 2024

Dealership Rating
Employee Rating

Thank you Mr Jamal Diamond! Great service! Will be back again next time I need additional assistance More

by Troydvs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Jim Ellis Maserati responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Maserati! Please let us know if there is ever anything else we can do for you! Safe travels!

March 07, 2024

Dealership Rating
Employee Rating

Jamal has been helping me get car service. This is my second Maserati. And I trust Him. Very pleased with the service. Thanks Jamal More

by jwmsr52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Jim Ellis Maserati responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Maserati! Please don't hesitate to reach out if there's anything additional we can do for you.

February 18, 2024

Dealership Rating
Employee Rating

I'm 60 years old and I have dealt with dozens of dealerships in my life and Jim Ellis is the worst dealer I ever seen. Super bad service, unfriendly and incompetent staff. Big big mistake also to bu More

by noury
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Michael Cook , Adam

January 30, 2024

Dealership Rating
Employee Rating

Completely flawless experience before, during and after sale. Raychel was very knowledgeable about product and very easy to work with. Adam was awesome as Sales Manager. Both were patient and low-pressu More

by jimmybohn
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raychel, Adam

Jan 31, 2024

Jim Ellis Maserati responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

November 25, 2023

Dealership Rating
Employee Rating

Jamal Diamond, our Service Adviser, is excellent with the customers and he keeps you well informed. He is a great asset to Jim Ellis. More

by Sonny B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2023

Sonny B. responded

Jamal Diamond is an EXCELLENT EMPLOYEE for your dealership. We will continue to BUY and SERVICE our vehicles with your company, because of Jamal Diamond. Today we asked about the MC20. Sonny B.

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