Jamal Alkatib | Page 9

Very helpful After seeing a few other dealers in the area, I went to this dealership not expecting much different, but I was pleasantly surprised. I went to look f After seeing a few other dealers in the area, I went to this dealership not expecting much different, but I was pleasantly surprised. I went to look for a new Camry, 2016 model and had my father along to help me out. They took us right to the Camry's without trying to get us into paperwork or anything and got right to the bottom line! The price was fantastic and when an issue came up (With our insurance company and no fault of mine or dealership) they worked as hard as possible to fix it quickly and without hassling us. More

by AJ.3JOHNSON94 Verified Customer Verified Customer

Report | Print

The best dealership experience I've ever had! Summary: friendly, professional, polite, no hard sell, knowledgeable, prices are fair, they want customers to walk out feeling happy with their purcha Summary: friendly, professional, polite, no hard sell, knowledgeable, prices are fair, they want customers to walk out feeling happy with their purchase and buying experience. We went in to buy a very lightly used, Toyota certified vehicle, and the advertised price was a fair starting point based on our research. We first met with salesperson Bill Jones, who was very friendly and easy to talk to, and we took a test drive. Two days later we went back to talk about buying it. Bill was off that day so the manager Jose Espinosa helped us negotiate a price for the vehicle and our trade in. We went back one more time to do our financing with Jamal Alkatib, the business manager, and take our vehicle home. All three visits were great, and all three staff members we dealt with were super professional, friendly, and helpful. During all three of our visits there, we observed that the showroom was really clean and kept up, as well as the waiting area and bathrooms. We appreciated that, since you know when you go to buy a car, you are probably going to be there for a while and you want to be comfortable. They offer a wide variety of free beverages plus popcorn, which is also a nice touch, especially if you bring kids. We really didn't do much waiting around on any of our visits, though. Things ran quickly and smoothly, and the whole transaction from start to finish was faster than any other car purchase I've made. During our visit with Jose Espinosa, the staff was busy, and we were impressed by how well Mr. Espinosa managed the business and was focused, efficient, and polite to everyone, customers and employees alike. Mr. Alkatib, the business manager, handled our financing great and was patient in explaining everything to us, and was very pleasant to talk to. After the paperwork was done, our salesperson Bill Jones took us out to our immaculately cleaned vehicle and showed us how to use all the features. We drove away very happy, feeling like we got the personal touch from all three employees. I would definitely go back to Hoffman Toyota, even though there are other Toyota dealers closer to me. This place is well-run and the staff seems genuinely happy, and everyone was impeccably polite to us. Even their clothes looked sharp, like the management is on top of everyone having a very professional appearance, which made me feel confident that this was a well-run dealership that pays attention to detail from top to bottom. I have a marketing background, and I felt like this place really has a handle on all aspects of their business and on creating a satisfying customer experience. The next time I'm planning to buy another vehicle, I will not be stressed out because I'll know I can expect a great experience at Hoffman! More

Report | Print

Best Dealership & Sales Team in CT I just picked up my 4th Toyota Camry from Hoffman Toyota, the best dealership and sales team in the State of Connecticut. Thanks to Jose Rivera, Jama I just picked up my 4th Toyota Camry from Hoffman Toyota, the best dealership and sales team in the State of Connecticut. Thanks to Jose Rivera, Jamal (Finance Manager) and my best friend who always finds the best deal for you, Jose Espinosa, General Sales Manager. Great team keep up the great work and see you soon for another car. I will continue to send my friends & family to Hoffman Toyota. More

by HOPEC6676 Verified Customer Verified Customer

Report | Print

Great experience Best price and fastest service. With two kids 3 and under and one on the way we did not have time or patience to spend the day at a dealership. We wer Best price and fastest service. With two kids 3 and under and one on the way we did not have time or patience to spend the day at a dealership. We were in and out in under two hours and had the best deal around. Highly recommend! More

by REBECCALGERLANDO Verified Customer Verified Customer

Report | Print

Jose R for Life! We went to 7 Toyota dealerships in the area and Jose Rivera beat every price. He is genuine, patient and hilarious. Jose and Jamal were supportive, fu We went to 7 Toyota dealerships in the area and Jose Rivera beat every price. He is genuine, patient and hilarious. Jose and Jamal were supportive, funny and made us feel like family. We are grateful for Jose's patience after 5 months of test drives! More

by Jferrari Verified Customer Verified Customer

Report | Print

Perfect service! This was my second time receiving a used vehicle from hoffman. I absolutely love the service. The team works perfectly together, (like an assembly lin This was my second time receiving a used vehicle from hoffman. I absolutely love the service. The team works perfectly together, (like an assembly line). I was able to tell them what they what I was interested in and we found the perfect vehicle for me. I will always return and send my family and friends to do the same. Hats off to you guys... your the best!!! More

by WEM2751 Verified Customer Verified Customer

Report | Print

Overall experience From the beginning starting w Wendy the Internet sales specialist, to Ednei, Jamal and support from the manager. I must say I am very satisfied. They From the beginning starting w Wendy the Internet sales specialist, to Ednei, Jamal and support from the manager. I must say I am very satisfied. They all worked very hard and diligently,there was no haggling and feeling pressured. I am so thankful for all of their help!! More

by MARCANOISMAEL41 Verified Customer Verified Customer

Report | Print

Best Experience Under my particular circumstances and time constraints, the staff was very cordial as they diligently worked to select the right car and to quickly pr Under my particular circumstances and time constraints, the staff was very cordial as they diligently worked to select the right car and to quickly process the sales transaction. My first point of contact Tyrrell Dabrowski who could not have been more responsive and respectful of what I needed in this transaction. Julio Sosa demonstrated the very best of customer service and was very knowledgeable about each vehicle I test drove. It was evident that he took into consideration what I was looking for in a car by ultimately selecting the perfect fit for me. Despite arriving at the dealership after 6 pm, I enjoyed working with Jamal Alkatib was so patient as he completed all the required paperwork and registration so that I could leave driving my new car. This team was exception and made the car buying experience seamless and enjoyable. I would highly recommend them again to colleagues and friends. They are the best. More

by FBG Verified Customer Verified Customer

Report | Print

After 12 years! We purchased a Highlander from John Oulundsen 12 years ago and were so happy with it that we kept driving it! Finally, we decided it was time to revis We purchased a Highlander from John Oulundsen 12 years ago and were so happy with it that we kept driving it! Finally, we decided it was time to revisit the Hoffman Toyota Showroom and we were pleasantly surprised that John was still there to help us select our new vehicle (a RAV4 Limited Hybrid). Thanks to everyone at the dealership it was a smooth and quick transition and we are loving our new vehicle! More

by toyohappy Verified Customer Verified Customer

Report | Print

GREAT SALES PROFESSIONALS I just wanted to let everyone know that Hoffman Toyota is the best. My sales associate Julio Sosa was so very professional and did not miss anything I just wanted to let everyone know that Hoffman Toyota is the best. My sales associate Julio Sosa was so very professional and did not miss anything during my recent purchase of a 2016 Toyota Camery SE. He was the outmost professional from the beginning to the end of my purchase. Highly recommend you work with Julio he will take great care of you. All in all Hoffman once again provided a great experience to purchase a car from. Kudoss are also due to Jim an Jamel... Across the board a rating of 10 plus for all... Mr Hollis Simsbury CT More

Report | Print