Jalen Bobb

We live in New Jersey and purchased a used Nissan Armada online and communicating with Jalen Bobb, our salesman and Gregg Smith, Sales Manager. We can honestly say that this purchase was without a doubt, th online and communicating with Jalen Bobb, our salesman and Gregg Smith, Sales Manager. We can honestly say that this purchase was without a doubt, the most pleasant car buying experience we’ve ever had! Both Jalen and Gregg were very responsive to our requests for videos and additional information. They were professional and very pleasant throughout this multi-day buying process. When we encountered a scheduling glitch at the 12th hour to travel down and swap our Explorer trade in for the Armada, Gregg suggested that Jalen had agreed to drive the Armada up to us, pick up the Explorer and return back to the dealership. We had never experienced such a high level of customer satisfaction like this before! Jalen arrived at our house with the Armada and allowed us to physically inspect the vehicle and test drive it before final acceptance of the deal. The car was immaculate, almost brand new! We were thrilled with the entire experience! We absolutely love our new/used Armada, and will never forget our new friends at Heritage! We cannot say enough about both Jalen and Gregg, and highly recommend using this dealership for your next car buying experience! You will not be disappointed! We will certainly use them for our future car buying adventures! More

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I contacted several dealerships trying to find the Jeep that I always wanted. I got alot of contacts, emails, calls, voicemails, promises ... and nothing. Then I reached out to Heritage CDJR and talked that I always wanted. I got alot of contacts, emails, calls, voicemails, promises ... and nothing. Then I reached out to Heritage CDJR and talked to Tykai and Jalen. They both tag-teamed to find what I wanted. They found it in New York. They made the arrangements, then went to get it and bring it to Heritage. Then came the time to sign and go to the Finance Dept (I am never a fan) to see Gregg. I told Gregg that I was not interested in anything except signing and rolling out with my Jeep. He did not (not even once) try to push anything on me - nothing. I really respect that. He got me out of there very quickly. Very fair price, excellent service and now it is in my driveway. So, if you want some folks that will "listen" to you and work "for" you, reach out to Tykai and/or Jalen. These fellows don't mess around. And when the time comes to go to the Finance Department, tell them you want Gregg. He really knows his stuff. You won't regret any of it. As a result, I will be getting all of my service from Heritage CDJR. Worth the drive. More

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