Jakob Ybarra
Jakob Ybarra at Jackie Cooper INFINITI
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Jakob Ybarra

Sales Professional

Jackie Cooper INFINITI

8825 S Memorial Dr
Tulsa, OK 74133

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4.6
15 Reviews
4.6

15 Reviews

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15 Reviews of Jakob Ybarra

April 15, 2025

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Employee Rating

We would never have found our new car without the help of Jakob. He eagerly greeted us in the parking lot, and when we told him what we were looking for, he was on the ball and pointed us to two different ve More

by Chelynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2025

Jackie Cooper INFINITI responded

Thank you for your high praise of Jakob Ybarra and our Jackie Cooper INFINITI team! We love hearing that we exceeded your expectation and you left very happy!

April 02, 2025

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Employee Rating

Jakob wasn’t too pushy, nice experience. Would definitely recommend. The vehicle was exactly as described. More

by billy.prater.jr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Blayne Hetro

Apr 14, 2025

Jackie Cooper INFINITI responded

Thank you Billy for your recommendation! We are glad to hear you had an exceptional experience with us!

March 30, 2025

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Employee Rating

Jakob was fantastic. He greeted us as soon as we walked in. Previously, when we visited Jackie Nissan, no one acknowledged us or spoke to us. Jakob took the time to show More

by athorn4412
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 14, 2025

Jackie Cooper INFINITI responded

Thank you for letting us know about your recent experience with both our Nissan and our Infiniti store. We are sorry to hear you didn't receive the attention you deserved at your visit with Nissan. While we don't like hearing we let you down, we appreciate that you told us as it helps us get better at what we do. We are VERY happy, however, to hear that you receive that exceptional customer experience at our Infiniti store with Jakob and the entire team!

March 24, 2025

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Was treated very well by all of the staff. Thank you for making this transaction easy and smooth. More

by Chris.M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 14, 2025

Jackie Cooper INFINITI responded

It was our pleasure to get you into the vehicle that met your needs and make the whole process so easy! Thank YOU for sharing that with us! We look forward to seeing you in the future!

March 23, 2025

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Employee Rating

Jakob is great, only pressure was applied by the sales “manager”.. all in all pretty good experience. More

by billy.prater.jr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Grant Geer, Blayne Hetro

Apr 14, 2025

Jackie Cooper INFINITI responded

Billy, we are happy to hear you enjoyed your sales experience with Jakob Ybarra. If you would like to speak more about your concerns with the sales manager, please do reach out and ask for the General Sales Manager, Jose Rodriguez. We want your entire experience to be exceptional and we'd love to get better at what we do!

March 10, 2025

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Great service! Definitely buy from again everyone is really friendly and willing to work with you to help out More

by johnathansusanclawson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Grant Geer

Apr 14, 2025

Jackie Cooper INFINITI responded

Wonderful! Thank you for sharing this with us. It makes us happy to know we exceeded your expectations!

February 13, 2025

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Employee Rating

I love working with Jon Green he is always helpful . and really caring person .I am glad dealership has him More

by michelestacy55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Green

Apr 14, 2025

Jackie Cooper INFINITI responded

We are glad to have Jon Green as a member of our Jackie Cooper Infiniti family, too! We love how he consistently offers a truly exceptional customer experience! Thank you for your kind words!

February 12, 2025

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Employee Rating

Very unprofessional didn’t stick to price that was agreed to by the sales associate and I. More

by choate.environmental
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No

Other Employees Tagged: Blayne Hetro

Feb 20, 2025

Jackie Cooper INFINITI responded

Tyler, we are so sorry to hear about your recent experience with us. We always appreciate feedback whether negative or positive as it helps us get better at what we do. I know you spoke with our General Sales Manager about this experience and we were able to work with you on a solution that met your approval. Please reach out if you have any further questions. We are thankful for you, and happy to have you as a part of our automotive family.

February 01, 2025

Dealership Rating
Employee Rating

They were extremely helpful in finding me the vehicle that I wanted. They let me know what was going on and helped to explain this complicated car! More

by kimhau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 03, 2025

Dealership Rating
Employee Rating

My fourth purchase with Jackie Cooper over the years. One Nissan Pathfinder, and three Infinitys. Although I shopped around for different makes and models, I ended up back here because I trust the qual More

by kerrysaulelias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Taner

Apr 15, 2025

Jackie Cooper INFINITI responded

Thank you for being a cherished Jackie Cooper Imports Automotive group customer! We are thrilled to hear you love our brands, our service, and our people!

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