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Jake Timm
Jake Timm at Gordie Boucher Ford Lincoln of Janesville
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Jake Timm

Service Advisor

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.9
25 Reviews
4.9

25 Reviews

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25 Reviews of Jake Timm

March 08, 2025

Dealership Rating
Employee Rating

Got me in quick, extremely professional, comfortable waiting area, problem completely solved, completely satisfied customer More

by jestam95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Jeffrey Beran

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Mar 09, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

March 07, 2025

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Employee Rating

Jake was personable and my car was finished within the timeframe quoted to me. Thanks! More

by JACKIES.JOY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Mar 07, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Jake here at Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

March 02, 2025

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Employee Rating

Speedy service. Very professional. Loved the post video email. Would definitely recommend Gordie Boucher to others More

by Jcksnfan3085
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Recommend Dealer
Yes
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Mar 03, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

February 27, 2025

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The Service Dept folks do a great job scheduling and keeping on schedule.. they generally communicate well aldo More

by Mike
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Recommend Dealer
Yes
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Feb 27, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you Mike! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

February 26, 2025

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Employee Rating

They were kind and courteous. I heard a noise in front they didn't find anything but looked it over thoroughly. More

by WEHLERCHE9711
Recommend Dealer
Yes

Other Employees Tagged: Tim Eddy

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Feb 27, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

February 22, 2025

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Dealership is always very thorough and takes good care of my truck. I will continue to bring back. More

by fordchristopherx
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Recommend Dealer
Yes
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Feb 23, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Christopher, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

February 22, 2025

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Employee Rating

Recall was easy to take of and they got me in within of when I got the notication of recall. Always pleasure dealing with everyone at this dealership. More

by REBECCAZUPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis, Elisha Lone, Dakota Schmaling, Jeffrey Beran, Bradley Hanthorn, Laura Derose, Brian Gerber , Jeremy Snow

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Feb 23, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Rebecca, Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

February 21, 2025

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Employee Rating

From Sales to Service, this dealership is absolutely wonderful. Jake in Service was very helpful in getting my car serviced and it was amazing that they offered to pick up my car while I was at work AND More

by Tylor Northrup-Streit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Zipperer, Phil Zoul, Reilly West

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Feb 23, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much, Tylor, for your kind words for Jake and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

February 18, 2025

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Employee Rating

Very clean. Nice new showroom people were very friendly. Jake in service was very helpful. More

by RICH.GUSNER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Karolczak, David Schuhmacher

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Feb 18, 2025

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that we were able to help you out, Rich. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

February 15, 2025

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Employee Rating

Service was good and had great time waiting for oil change to be completed ok More

by Dlogterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis, Elisha Lone, Dakota Schmaling, Jeffrey Beran, Bradley Hanthorn, Laura Derose, Brian Gerber , Jeremy Snow

Report | Print
Feb 16, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

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