11 Reviews
Write a Review11 Reviews of Jake Timm
February 04, 2025
The service department is excellent. Jake and Dakota are friendly service reps that do an outstanding job maintaining positive communication and explain things clearly. Jake and Dakota are friendly service reps that do an outstanding job maintaining positive communication and explain things clearly. More
Other Employees Tagged: Dakota Schmaling
February 04, 2025
I have responded to the video that's shows I have a transmission leak twice via text and called twice. No mention of it on my paper work either. No mention of it from advisor when called to tell me it transmission leak twice via text and called twice. No mention of it on my paper work either. No mention of it from advisor when called to tell me it was ready or when I came to pick it up. Paper work shows all my fluids were full however the wiper fluid light was on when I dropped it off and I think the transmission fluid might be low if I have a leak? More
February 04, 2025
On this last visit, I was frustrated with the communication between the service staff and myself but the end result of customer service was good. Overall the Janesville Boucher Ford dealership sa communication between the service staff and myself but the end result of customer service was good. Overall the Janesville Boucher Ford dealership sales and service experience has been great. I would, and have, recommended these folks to friends and family. More
Other Employees Tagged: Dakota Schmaling
February 04, 2025
Customer service is excellent! They fixed whatever the issue was and made sure everything was how it should be. They fixed whatever the issue was and made sure everything was how it should be. More
Other Employees Tagged: Dakota Schmaling
February 01, 2025
Everything went good. In and out quickly. People are very friendly. I will return for all my service work. In and out quickly. People are very friendly. I will return for all my service work. More
Other Employees Tagged: Sean Tompkins, Elisha Lone, Reilly West, Don Chesebro, Laura Derose, Jeremy Snow
January 28, 2025
Jeff is a very knowledgeable service advisor. All service advisors are kind and helpful. Service technicians are very experienced with troubleshooting and repairs. All service advisors are kind and helpful. Service technicians are very experienced with troubleshooting and repairs. More
Other Employees Tagged: Sean Tompkins, Tim Lewis, Elisha Lone, Dakota Schmaling, Jeffrey Beran, Bradley Hanthorn, Laura Derose, Brian Gerber, Jeremy Snow
January 05, 2025
We have purchased 4 new cars from Gordie Boucher Ford. We have always been treated professionally. Thanks Again. We have always been treated professionally. Thanks Again. More
Other Employees Tagged: Joe Warne, Ted Harris, Phil Zoul
January 02, 2025
Shout out to Ted Harris and Sean Tompkins for going above and beyond to take care of a bill that warranty didn’t cover. Also, Jake in service who got me in and out over the holiday weekend! and beyond to take care of a bill that warranty didn’t cover. Also, Jake in service who got me in and out over the holiday weekend! More
Other Employees Tagged: Ted Harris, Sean Tompkins
December 29, 2024
It was a fast procedure and everyone was pleasant to deal with. Also nice waiting area. with. Also nice waiting area. More
Other Employees Tagged: Sean Tompkins, Tim Lewis, Elisha Lone, Dakota Schmaling, Jeffrey Beran, Bradley Hanthorn, Laura Derose, Brian Gerber, Jeremy Snow