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Jake Mullen
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Jake Mullen
Sales / Lease Consultant
Royal Buick GMC of Tucson
815 West Auto Mall Drive, Lot A
Tucson, AZ 85705
28 Reviews
I am not paid on commission, I get paid by your satisfaction. Yep, read that again! Personal info: Helping the community and volunteering on my spare time is my passion. The best feeling for myself is when you can affect someone in a positive way. I enjoy Mt biking and painting.
Read moreDealership Experience
1 yr, 4 mos
Industry Experience
1 yr, 4 mos
GM28 Reviews
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28 Reviews of Jake Mullen
October 03, 2024
Jake and the whole experience was great! We felt welcomed and he kept us updated at all times. The process was shorter than we anticipated, which was a pleasant surprise. I had a couple issu We felt welcomed and he kept us updated at all times. The process was shorter than we anticipated, which was a pleasant surprise. I had a couple issues with the car, which I was able to text Jake about and he got me set up with the service department right away. Tim and the service department were great as well! Very communicative and understating. This is definitely the best car dealer experience I’ve ever had. The whole Royal group gets an A++ in our book! Thank you all! More
by Anthony S
Other Employees Tagged: Joe Sullivan, Tim McDonald
September 28, 2024
Royal literally treats their customers like royalty, sales associate was polite, professional and best of all not pushy, this dealership by far is the only one to visit if your in the market for a new o sales associate was polite, professional and best of all not pushy, this dealership by far is the only one to visit if your in the market for a new or used vehicle! Thank you for the pleasant experience Royal. More
by SC
Other Employees Tagged: Van Bouttirath
September 13, 2024
I purchased a vehicle and still 30days or so later issues are still not made right. Manager seems cold and indifferent compared to others that have assisted. Disappointed in my 2nd purchase with Cadillac are still not made right. Manager seems cold and indifferent compared to others that have assisted. Disappointed in my 2nd purchase with Cadillac More
by cvalencia69
Other Employees Tagged: Van Bouttirath, Ryan Robb, Jose Ramirez, Joe Sullivan, Anthony Burgess
August 19, 2024
Jake was very helpful and understanding of what I was shopping for and price range. Buick worked with to purchase a well needed vehicle. shopping for and price range. Buick worked with to purchase a well needed vehicle. More
by ani.oodham
Other Employees Tagged: Joe Sullivan
August 17, 2024
Stay away from this dealership! ! They will rub you blind!!!! They have sold me a broken, damaged brand new 2024 escalade (or it was used one??) Front right end is splitting, no edg ! They will rub you blind!!!! They have sold me a broken, damaged brand new 2024 escalade (or it was used one??) Front right end is splitting, no edge protection on doors, they have cheated me on the plate and license fees, the left side of the vehicle's paint is fading (perhaps they sold me a used vehicle?) and now water is leaking through the windshield.... Horrible dishonest dealership!! poor, disorganized mgmt...clueless, inexperience and terrible "salesman" (Mullen) This place is a D I S A S T E R !!! More
by Udi love his new ram
July 23, 2024
Jake Mullen was a stand in for Martin. I really appreciated all of the help and information Martin provided me. Being a first time buyer, Martin made me feel very comfortable and welcome. I really appreciated all of the help and information Martin provided me. Being a first time buyer, Martin made me feel very comfortable and welcome. He answered all of my questions and was a pleasure to work with. More
by Kaydee Hoff
Other Employees Tagged: Scott Chambers, Martin Escalante
May 29, 2024
Very easy to work with. No hassle, no pressure, just looking out for the best interest of me the buyer. Jake took the time to walk me through the details and helped me under No hassle, no pressure, just looking out for the best interest of me the buyer. Jake took the time to walk me through the details and helped me understand things that didn’t make sense. Will be back for sure. More
by Scott
Other Employees Tagged: Joe Sullivan
May 08, 2024
Car was not detailed, also did not have a full tank of gas, and oil life was at 48%. I may be a GM retiree and will always purchase a GM car but were I make my next purchase will depend on the condition t gas, and oil life was at 48%. I may be a GM retiree and will always purchase a GM car but were I make my next purchase will depend on the condition that I receive my car. More
by ronwalter366
Other Employees Tagged: Scott Chambers
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