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Jake Lopes
Jake Lopes at Lithia Hyundai of Reno

Jake Lopes | Page 8

Service Advisor

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

Contact Me
5.0
100 Reviews

My Name is Jake, A lot of people call me J-Lo. I was Born in Reno, and lived in Gardnerville most of my life. I now reside in Carson City and work up here at Lithia Hyundai of Reno. I love working with people and I'm just happy to be here. Hope to see you Soon!

Dealership Experience

4 yrs, 11 mos

Industry Experience

4 yrs, 11 mos

5.0

100 Reviews

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100 Reviews of Jake Lopes

May 22, 2026

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Employee Rating

Very helpful and transparent. Brought me out to the shop to explain exactly what was needed. Highly recommend!! More

by Neal
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Recommend Dealer
Yes
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May 26, 2026

Lithia Hyundai of Reno responded

Neal, making sure you know what’s going on with your car is our priority, so we’re so happy you appreciated the update at Lithia Hyundai of Reno. We appreciate your recommendation and look forward to assisting you in the future.

May 22, 2026

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Good I like that he is always very kind and the wait is pleasant. Nice More

by OLLAMAS88
Recommend Dealer
Yes

Other Employees Tagged: Jake Lopes

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May 22, 2026

Lithia Hyundai of Reno responded

Hearing that your visits continue to be pleasant and welcoming means a lot to us. Thank you for recognizing the kindness and service you received from our team at Lithia Hyundai of Reno. We truly appreciate your support and look forward to seeing you again next time!

May 21, 2026

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Employee Rating

Jake took great care of me and my Palisade Great service and great friendly staff More

by TIMMSSARAH74
Recommend Dealer
Yes

Other Employees Tagged: Jake Lopes

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May 22, 2026

Lithia Hyundai of Reno responded

Hi Tim! Thank you for choosing Lithia Hyundai of Reno. We're thrilled that Jake took great care of you and your Palisade. Come see us again soon!

May 21, 2026

TIMMSSARAH74 responded

Great service

May 21, 2026

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Very friendly, answered all questions respectively. Loved being able to see the video of them checking the tires. The text to let me know what they did and the results was very awesome also. Thank More

by Spaceship
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Recommend Dealer
Yes
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May 22, 2026

Lithia Hyundai of Reno responded

Hi Tina, it's wonderful to hear that you had a positive experience with our team! We are glad you appreciated the video inspection and text updates here at Lithia Hyundai of Reno. Thank you for choosing us, and we look forward to serving you again in the future. Have a great day!

May 15, 2026

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Employee Rating

Service department was busy but Jake takes the time you need and I saw him help a customer in a walker having difficulty getting through the service entrance door-very patient and caring is he. More

by FJ_GRAHAM
Recommend Dealer
Yes

Other Employees Tagged: Jake Lopes

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May 18, 2026

Lithia Hyundai of Reno responded

Thank you for sharing your experience with us! We will be sure to pass along your kind words to Jake and our entire service team. We hope to see you again at Lithia Hyundai of Reno!

May 15, 2026

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Employee Rating

What an awesome quality service by Jake Lopez as always. He’s our guy whenever we have service appointments at Hyundai. More

by DANTESINKFERNO
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Recommend Dealer
Yes
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May 18, 2026

Lithia Hyundai of Reno responded

We'll make sure to thank Jake for taking such good care of you! Your 5 stars made our day, and we hope to see you again here at Lithia Hyundai of Reno.

May 14, 2026

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Jake was exceptionally helpful and knowledgeable regarding my appointment. He got me in quick and efficiently for my service as I had my small child with me. Was super grateful for the quick service More

by BRIANNADAWN16
Recommend Dealer
Yes

Other Employees Tagged: Jake Lopes

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May 15, 2026

Lithia Hyundai of Reno responded

We're happy to hear Jake made your experience smooth and efficient here at Lithia Hyundai of Reno. We’ll be sure to pass on the kudos, and we hope to see you again down the road. Safe travels!

May 14, 2026

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Always happy with service and staff. Service was quick and waiting area is comfortable. Love that there are snacks available More

by Laura C
Recommend Dealer
Yes

Other Employees Tagged: Jake Lopes

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May 15, 2026

Lithia Hyundai of Reno responded

Thank you for the excellent review, Laura! We are happy to have your business and we hope to see you again at Lithia Hyundai of Reno.

May 13, 2026

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JLO was amazing! I will definitely be coming back in and asking him for assistance :) More

by nimra.xe
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Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2026

Lithia Hyundai of Reno responded

Thank you for the special shout-out to JLO! We're thrilled to hear about your great customer service experience. We aim to service our customers with first-class service at each Lithia Hyundai of Reno visit. See you next time!

May 13, 2026

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Employee Rating

Excellent, caring service! So grateful to have Jake as my car service guy, he’s the best! More

by ksenia.avd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Holly Jensen

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May 14, 2026

Lithia Hyundai of Reno responded

We know the importance of having someone you trust with your vehicle's care. Thanks for shouting out Jake at Lithia Hyundai of Reno!

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