Jake Jacobs
Jake Jacobs at Chevy Exchange
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Jake Jacobs

Parts Manager

Chevy Exchange

1 Sherwood Terrace
Lake Bluff, IL 60044

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23 Reviews
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23 Reviews

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23 Reviews of Jake Jacobs

March 22, 2024

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Employee Rating

I had a fabulous experience at the Chevrolet Exchange in Lake Bluff, Illinois this week. I purchased a 2020 Chevy Traverse and traded in my 2016 Chevy Trax. I have high praise for the team that helped me co More

by bmorrill4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

Chevy Exchange responded

I love hearing about guests who have a wonderful experience at our dealership and I am happy you are one of them! I understand that buying a vehicle is an important decision and I am honored that you chose The Chevrolet Exchange. Please feel free to contact me if you have any questions on your new purchase. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 26, 2023

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Employee Rating

Your guys were wonderful explaining everything and actually put me in the car and welcomed me to my automobile it was great experience More

by marvincosby3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2023

Chevy Exchange responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 27, 2023

Dealership Rating
Employee Rating

They all did a fantastic job the whole deal went very well.nicely done thanks More

by Lamp210
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 01, 2023

Chevy Exchange responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 15, 2022

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Employee Rating

Vivian was a great sales person! Rafat Alamawi and Baha Asaf and Jake Jobs were all awesome also!! All there Help was Great!! More

by dnikeylover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Albert, Viviana Quinto

Nov 17, 2022

Chevy Exchange responded

Thank you for writing this amazing review for our team! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Nov 17, 2022

dnikeylover responded

It was a good experience for me and I love my new Car!! Thank u and your welcome! Doreen!

October 25, 2022

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Employee Rating

Great dealing with Jeff Jacobs at Chevy Exchange good customer service would recommend anyone I know to deal with him and the team at the Exchange!! More

by cwmulnix31
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Trujillo

Oct 27, 2022

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 23, 2022

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Employee Rating

Ordered a new Camaro, seamless transaction that pretty much was all via e mails and a check. Easy and timely pickup. Friendly first class sales and service through the entire process. Really happy with th More

by Ramedica123
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Baha Assaf , Moody Shehadeh

Sep 23, 2022

Chevy Exchange responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 02, 2022

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Employee Rating

GREAT PEOPLE ROB AND JEFF ALWAYS EASY TO TALK TO THE PROS IN THEIR JOBS THANK YOU PARTS AND SERVICE PEOPLE THE GREATEST More

by jnord519
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2022

Chevy Exchange responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 14, 2022

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Employee Rating

Great service and presentation from Dan and Ric in service to Rob, the general manager and Danny in sales. They are the best! More

by bbernstein329
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Johns, Danny Trujillo

Aug 16, 2022

Chevy Exchange responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 09, 2022

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Employee Rating

Every employee was extremely polite and accommodating. Daniel Trujillo was so polite, patient, accommodating, and very wonderful to work with. Would recommend him to my friends and family. More

by mrsjocelynkayrush
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2022

Chevy Exchange responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 09, 2022

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Employee Rating

It’s a bit out of the way from Chicago but the service is worth the trip. No hard sells, no trapping you and making you feel like you need to buy something. They ask what you are looking for and show you wha More

by andrew.sammarco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Chevy Exchange responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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