Jake Hughes | Page 10

Craig looked after us from start to finish in a friendly and helpful way that made the whole process relaxed and enjoyable. and helpful way that made the whole process relaxed and enjoyable. More

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It's almost 3 years since I first interacted with Tina Bilokin of this dealership. I drove there almost 2 hours from Long Island to lease a car after the dealers closer to me either could not or would not Bilokin of this dealership. I drove there almost 2 hours from Long Island to lease a car after the dealers closer to me either could not or would not provide what I wanted at what I felt was the right price. Tina did, and the whole transaction was a real pleasure. People that know me believed that had to be an isolated incident, that no one could ever be so elated with how they were treated by a car dealership, and that no dealership could ever be that transparent, and professional with absolutely no sign of deception. A number of months ago Tina proved all those sceptics wrong. A friend and co-worker had her lease coming due and because of the shortage of cars during Covid all the dealers she contacted in the New York area were looking for such an increase in a new lease for her that she almost gave up hope of leasing a Volvo XC60 again and felt that she would have to consider a lesser vehicle. I told her to relax and let me call Tina, who was now promoted to sales manager, well-deserved I might add. Within 30 minutes Ms. Bilokin called her back. She had provided a choice of two XC60's that would fall into the price she was paying, with the options she was looking for. She was absolutely thrilled and she too happily drove to New Jersey from New York to pick up her new car. She also was extremely pleased with how easily the deal was consummated and how well she was treated. These people made me look like a hero LOL Now the big test...my own lease was coming due,,,at what many would say was the toughest time to look to buy or lease a new car,,,when prices are so elevated and supply is so far less then demand. I called Tina . Again within about half an hour she called me back with a choice of two XC90's that she could get to the price point I was looking for. They both had the features I was looking for. I had recently brought my car in for service locally. While browsing at that dealership I was approached by a salesman who offered a quote on the next lease. I told him my intention was to return to where I got the current lease, as I was very pleased with how I was treated there. Ms. Bilokin had a salesman of her team , Ryan Wasik, reach out to me with pictures, details and pricing. What they were offering made the offer I had locally seem literally laughable. Such a difference. It was obvious that the local dealers were getting greedy, looking to make maximum profit on each new car and then exercise the lease buyout and maximize the profit on that as well. It's obvious that Tina and her co-manager Lindsey don't work that way. They seem far more concerned with building customer relationships that lead to long term profit, rather than maximum immediate profit but the customer might not return. In my case, the only relatively minimal increase might be considered normal due to inflation over the 3 years of the lease as well as this car having more options than the prior one. In short, I could not ever expect to have been more pleased in dealing with these people. Tina and Ryan have managed to take a transaction that for many people has come to be a stressful fret and made it into an enjoyable sense of achievement driving home in a luxury vehicle. With all of the stresses in life nowadays they have managed to make car purchase / lease not one of them. For anyone considering a Volvo purchase or lease I would say at least reach out to these people and get a chance to see how much better you and your wallet can be treated there. With my appreciation for all they have done to make this so enjoyable for me. More

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Always a great experience with my salesman Ron Landstrom and Prestige Volvo. I love my Volvo. The nicest one yet. and Prestige Volvo. I love my Volvo. The nicest one yet. More

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The service was greatly appreciated, they were very helpful and attentive. Their kind service does make a difference compared to other places. helpful and attentive. Their kind service does make a difference compared to other places. More

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Ron was great to work with, he was friendly and professional. It was a great experience professional. It was a great experience More

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Amazing care and service from Ron, Tina, Jake and both receptionists of the Prestige Family. While other brands and dealerships are taking advantage of the current chip shortage, Prestige Volvo is taking receptionists of the Prestige Family. While other brands and dealerships are taking advantage of the current chip shortage, Prestige Volvo is taking exceptional care of their customers. Excellent car buying experience. I’ll be a Prestige repeat customer for life. More

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#Five! Fabulous Important Valuable Extraordinary #Five! Fabulous Important Valuable Extraordinary This is our fifth Volvo purchase with Prestige Volvo and we are never disappointed. P #Five! Fabulous Important Valuable Extraordinary This is our fifth Volvo purchase with Prestige Volvo and we are never disappointed. Prestige Volvo is absolutely fabulous and even walking in for our first purchase with them we were made to feel important, talk about pulling out the red carpet for us but it being a genuine experience is so important during a significant purchase such as Volvo. Prestige Volvo and our relationships with Sales, Service, and Finance is so valuable that we will always continue to choose them as we are always treated and made to feel extraordinary! There are not enough words to do them service as it’s just better off experiencing it firsthand. Thank you yet again, Prestige for the amazing memories, beautiful ride, and great experiences! We are Prestige for life! More

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My family and I had a great experience from start to finish at Prestige Volvo dealership. Ron the sale person was amazing, went over every detail with us. Great customer service and an amazing man! I re finish at Prestige Volvo dealership. Ron the sale person was amazing, went over every detail with us. Great customer service and an amazing man! I really appreciate all your help Ron. My 9 years old daughter expressed that you're awesome and very nice person :). We're pleased and absolutely love the car! I highly recommend this dealership to anyone looking to purchase a car. Thanks again Ron! More

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Ron and the crew at Prestige Volvo NEVER disappoint. This was my 5th Volvo purchasing from Ron!! Amazing experience from the time I walked in the door until I pulled off with my brand new car. Absolutely lov was my 5th Volvo purchasing from Ron!! Amazing experience from the time I walked in the door until I pulled off with my brand new car. Absolutely love Ron and the gang!! More

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My Sales Representative, Ronnie, and the entire Prestige Volvo Team were absolutely amazing! My Sales Representative with whom I worked was professional, kind, and extremely knowledgeable. He treated me wit Volvo Team were absolutely amazing! My Sales Representative with whom I worked was professional, kind, and extremely knowledgeable. He treated me with care, respect, and just awesome all around. Everyone at Prestige Volvo in East Hanover is really nice and I did not feel like I was at an auto dealership- I felt like I knew everyone my entire life. The dealership is magnificent and I think I have found the place I shall always buy my cars from and I shall always work with Ron! Thank you so much for everything. I seriously can't say enough how much I love Prestige Volvo!!! More

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