Jake Friedberg

Henry is my go to service advisor. He is very good at his job and is excellent to work with He is very good at his job and is excellent to work with More

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I Love Sands Chevrolet the best dealer of my life I think Jake is the coolest service writer ever I have this feeling of complete trust with him and I will always bring my car back to Sands Chevrolet every o Jake is the coolest service writer ever I have this feeling of complete trust with him and I will always bring my car back to Sands Chevrolet every one has been nice to me and that says a lot to me about the dealer I am very pleased with this Dealer. More

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I purchased a Chevy Impala just over a month ago the check engine light was on a 2 days ago my son took the car to service dept and a purge valve needed to be replaced a part that cost 27.99 and takes 2 check engine light was on a 2 days ago my son took the car to service dept and a purge valve needed to be replaced a part that cost 27.99 and takes 2 minutes to put on they charged 281.00 they were told not to touch the car and not remove any parts from it lying sack of trash did it anyway and threw the old part away I hope it was worth it.....I need another car you wont get my business I'll be going to Carvana kiss it More

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Service department sucks and cant do a proper repair. Had to bring my truck back the next day because they installed the abs pump incorrectly. Came out the next day and my driveway was covered in fluid. Serv to bring my truck back the next day because they installed the abs pump incorrectly. Came out the next day and my driveway was covered in fluid. Service manager then tryed to say its probably not their repair. IT WAS and they screwed up. More

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Worst. Experience. Ever. Bought new 2020 Traverse. It had a few factory defects in the paint that was on the “we owe” to fix. After 2.5 weeks of following up with them, I fina Bought new 2020 Traverse. It had a few factory defects in the paint that was on the “we owe” to fix. After 2.5 weeks of following up with them, I finally got it in to the shop. It’s been over a month and we still don’t have our new car back yet!!!! They said it was ready, we went there to pick it up, it looked worse than before. Their Glendale collision shop did a horrible job and I cannot believe they were going to give me the car back to me like that. I’ve had 5 different managers apologize, say they will follow up, call me on this day, send me emails. Nothing! Going directly to GM to try and find answers. More

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Oil change was done. Price was slightly more than I had anticipated. We now have been having an oil spot under the car. Was not present before oil change was done. Price was slightly more than I had anticipated. We now have been having an oil spot under the car. Was not present before oil change More

by jgoudy1 Verified Customer Verified Customer

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Promise to have it fixed for a certain price Wanted more money than I thought was worth it. Said I can get another 100.000 more miles out of the truck and said that the truck is a solid engine Wanted more money than I thought was worth it. Said I can get another 100.000 more miles out of the truck and said that the truck is a solid engine More

by lesmargingerich Verified Customer Verified Customer

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Very nice people Jake is the best person to deal with at sands, the only thing i have is all the sales calls after the service, driving me up the wall Jake is the best person to deal with at sands, the only thing i have is all the sales calls after the service, driving me up the wall More

by CUBS42388 Verified Customer Verified Customer

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Waiting even after truck was ready They did a good job with the service performed but nobody came and got me to tell me the truck was done. I had to walk out to the service area to see They did a good job with the service performed but nobody came and got me to tell me the truck was done. I had to walk out to the service area to see my truck sitting in the pick up area. I had to point it out to my service rep who barely acknowledged me. He then looked up my vehicle info and did walk me over to the cashier. He walked away without a thank you or any sort of acknowledgement. I get better service at Toyota and Nisssan. Just sayin'. More

by GUYRUIZ Verified Customer Verified Customer

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Engine warning light stays on Brought my Traverse in for check up due to engine warning light staying om, Jake my service tech took care of me right away. He informed me a short wh Brought my Traverse in for check up due to engine warning light staying om, Jake my service tech took care of me right away. He informed me a short while later that it was a sensor malfunction and they replace it without cost due to my warranty coverage, plus they did a 17 point check on my vehicle including a car wash. Had me back on the road in no time.GREAT SERVICE. More

by RBANKSSR Verified Customer Verified Customer

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