20 Reviews
Write a Review20 Reviews of Jake Forwood
August 07, 2024
Very friendly people and when they told me what was wrong with my truck it took no time and when I said go head and do the work that to no time to do no more then 2 days they had my truck and I like that I r with my truck it took no time and when I said go head and do the work that to no time to do no more then 2 days they had my truck and I like that I really appreciate y'all helping me out. More
Other Employees Tagged: Jacob Forwood
February 20, 2024
I’m very impressed by the efficiency and honesty of this dealership. I have heard horror stories about how other Volt owners with my issue had been treated by their dealership service departments, so I was dealership. I have heard horror stories about how other Volt owners with my issue had been treated by their dealership service departments, so I was nervous about my experience. But it couldn’t have gone more smoothly. Jake took very good care of me, from quickly diagnosing the problem, to efficiently repairing the issue in only a couple of days, to getting me into a GM-paid rental car while mine was in the shop. I cannot recommend Jerry’s highly enough. More
January 20, 2024
Jacob Forwood was my service advisor for an issue I had with my 2018 Suburban. I took the vehicle to another Chevrolet dealership in the area and they recommended over $5000 in repairs. I then took the veh with my 2018 Suburban. I took the vehicle to another Chevrolet dealership in the area and they recommended over $5000 in repairs. I then took the vehicle to Brooks Huff Auto for a second opinion. The Brooks Huff team told me it was a known injector issue with that year Suburban and recommended I go back to a Chevy dealership for the warranty work. I took the car to Jerry's, Jacob evaluated the situation, had the team do the diagnostic and confirmed what Brooks Huff indicated. Jerry's service took care of the injectors and completed the repair under warranty at no cost to me. Jacob and team at Jerry's was great and very professional. When I go to trade in my Suburban on an EV version a few years from now I will head to Jerry's Chevrolet. Thanks all. More