Jake Forwood
Jake Forwood at Jerry's Chevrolet
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Jake Forwood

Service Advisor

Jerry's Chevrolet

1940 E. Joppa Rd.
Baltimore, MD 21234

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4.7
21 Reviews
4.7

21 Reviews

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21 Reviews of Jake Forwood

November 15, 2024

Dealership Rating
Employee Rating

They were prompt, identified the issue and took care of it immediately w/o issue More

by Rodney Sr
Service Price Transparency
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Recommend Dealer
Yes
Nov 18, 2024

Jerry's Chevrolet responded

Thank you for your positive feedback! We're glad to hear that the issue with your vehicle was resolved quickly and efficiently. Your satisfaction is our top priority, and we appreciate your business. We look forward to serving you again in the future.

November 01, 2024

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Excellent service and staff. Jacob was excellent to work with and was very helpful. Many thanks. More

by monica61.mh
Service Price Transparency
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Recommend Dealer
Yes
Nov 04, 2024

Jerry's Chevrolet responded

Thank you for your kind words and for highlighting Jacob's excellent service. We're thrilled to hear that you had a positive experience at Jerry's Chevrolet. We strive to provide exceptional customer service, and we're glad Jacob was able to assist you. We appreciate your business and look forward to serving you again in the future.

Nov 06, 2024

Jerry's Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Jerry's Chevrolet INC. We hope you have a great day! Jerry's Chevrolet

October 19, 2024

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It was pleasure visit. And also The staff was friendly and respectful. Overall it was okay. Thank you. More

by chantakue0321
Service Price Transparency
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Recommend Dealer
Yes
Oct 21, 2024

Jerry's Chevrolet responded

Thank you for the 5 star review!

October 05, 2024

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The dealer ship is always great, but this time there was no air put in my tires and I had to take my car to get air put in they we're very low. More

by Marjorie Price
Service Price Transparency
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Recommend Dealer
Yes
Oct 07, 2024

Jerry's Chevrolet responded

Thank you for bringing this to our attention. We apologize for the oversight. We'll investigate this matter further to ensure it doesn't happen again. We appreciate your understanding and feedback.

August 07, 2024

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Very friendly people and when they told me what was wrong with my truck it took no time and when I said go head and do the work that to no time to do no more then 2 days they had my truck and I like that I r More

by Darlene Rowe
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jacob Forwood

Aug 08, 2024

Jerry's Chevrolet responded

Thank you for sharing your service experience, we appreciate your business!

June 15, 2024

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Employee Rating

Complete and thorough job. Thank you to my advisor Jacob. He kept me informed throughout the process. More

by kittykattj
Service Price Transparency
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Recommend Dealer
Yes
Jun 19, 2024

Jerry's Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 22, 2024

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Employee Rating

The process was quick and easy. Jake was easy and friendly to work with. Will come back. More

by mosadowyj
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Recommend Dealer
Yes
May 23, 2024

Jerry's Chevrolet responded

Thank you for providing a wonderful review of your experience with us! We do appreciate your kind words and look forward to working with you on future visits!

April 06, 2024

Dealership Rating
Employee Rating

Jerry's Chevrolet are Very good and excellent people. Communication excellent. Behavior to customer excellent. Job excellent. Thanks so much. More

by ferdomeni24
Service Price Transparency
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Recommend Dealer
Yes
Apr 08, 2024

Jerry's Chevrolet responded

It’s our pleasure to serve you! Thank you for providing a wonderful review of your experience with us!

March 28, 2024

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Staff are always professional and knowledgeable. Technicians do a great job. I bought the car there and rely on them to service it. More

by raskil2
Service Price Transparency
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Recommend Dealer
Yes
Mar 31, 2024

Jerry's Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

February 20, 2024

Dealership Rating
Employee Rating

I’m very impressed by the efficiency and honesty of this dealership. I have heard horror stories about how other Volt owners with my issue had been treated by their dealership service departments, so I was More

by Sing4wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2024

Jerry's Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jerry's Chevrolet INC! We sincerely value your business and look forward to your next visit!

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