Jake Fairbanks
Jake Fairbanks at Ed Martin Acura
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Jake Fairbanks

New Car Manager

Ed Martin Acura

3800 E 96th St.
Indianapolis, IN 46240

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5.0
53 Reviews
5.0

53 Reviews

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53 Reviews of Jake Fairbanks

March 30, 2025

Dealership Rating
Employee Rating

I traded a 2017 MDX for a 2025 MDX. Adam McGee happened to be the first person to great my wife and me. We test drove a RDX and then a MDX; Adam was knowledgeable on both, but let me More

by Dan Lenser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam McGee , Adam was also the Finance person

Mar 30, 2025

Ed Martin Acura responded

Thank you so much, Dan! We truly appreciate your business and look forward to working with you for many years to come. Enjoy your new MDX!

March 26, 2025

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Employee Rating

Exceptional service from Beginning to end! ! Will Wycliff reached out to us knowing he found the perfect car. The deal was fair and SUPER efficient! Jake Fairbanks (Sales Mgr) worked with Will More

by Sparky9445
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Wickliff, Matt Douglas , Jason Mattaliano

Mar 26, 2025

Ed Martin Acura responded

Thank you for choosing our dealership for your Acura purchase! We appreciate your recommendation and look forward to serving you again.

March 24, 2025

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Employee Rating

Great buying experience! No pressure at all! Dennis and the team were very professional and made us feel very welcome and appreciated. I would definitely do business with More

by cindi.will
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dennis Novales, Matt Douglas

Mar 24, 2025

Ed Martin Acura responded

Thank you for your feedback and for choosing us for your new Acura purchase, Cindi! If you have any questions or need assistance, please don't hesitate to reach out. We're here to help and look forward to serving you again!

December 01, 2024

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Will W. at Ed Martin Acura made our car purchase easy! We weren’t sure we were going to purchase new or certified… we weren’t sure if we were going to trade More

by Acrrbishop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Wickliff, Matt Douglas

Dec 01, 2024

Ed Martin Acura responded

Thank you for your recommendation! We appreciate your business and look forward to assisting you again. Enjoy your new Acura! 🚗✨

September 25, 2024

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Employee Rating

Great experience. Lot had several options. Zero pressure from the sales staff. The process was very quick and easy. I've bought from them in the past and will buy from More

by AJA07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Novales

Sep 26, 2024

Ed Martin Acura responded

Thank you for your business and the great feedback! Enjoy your beautiful Acura!

September 18, 2024

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Employee Rating

I recently had the pleasure of purchasing a new 2024 Acura RDX from Ed Martin Acura, and I couldn't be more delighted with the experience! From start to finish, everything was absolutely seamless. F More

by lmackie0823
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Wickliff , Elizabeth Moritz

Sep 18, 2024

Ed Martin Acura responded

Thank you for your business and fantastic review! We’re thrilled to hear about your seamless experience with Will, Jake, and Liz at Ed Martin Acura. It’s great to know you felt informed and valued throughout the process. We appreciate your recommendation and look forward to seeing you again, enjoy your RDX!

June 23, 2024

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Employee Rating

I bought a ‘21 Toyota Tacoma TRD from Todd Carte. He and Jake Fairbanks (sales manager) could not have made the buying process any easier! Extremely professional!! Highly recommend this dealership! More

by jhuffy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Mattaliano , Elizabeth Moritz

Jun 23, 2024

Ed Martin Acura responded

Thank you for your business! We look forward to working with you for many years to come. If you ever need anything, don't hesitate to reach out.

June 22, 2024

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Employee Rating

Karen Collis was a pleasure to work with. We will definitely be back when it is time for a trade. This is the second MDX we've bought here and we love them. More

by long
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Collis

Jun 22, 2024

Ed Martin Acura responded

Thank you so much for your continued business! We look forward to working with you for many years to come. Enjoy your new MDX!

June 22, 2024

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Employee Rating

Matt was great and patient with me . He didn't push aggressive sale and let me make my own decision. Whole operation was quick and it did not take all day to fill the documents and get More

by Pochinyuk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Mattaliano, Matt Douglas , John Bostic, Elizabeth Moritz

Jun 22, 2024

Ed Martin Acura responded

Thank you for the wonderful feedback! We're thrilled to hear Matt provided a patient and pressure-free experience. Enjoy your new car, and we appreciate your recommendation!

June 03, 2024

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Employee Rating

Karen was great to work with, she was knowledgeable of the vehicle and asked all our questions professionally. Jake also was 100% about our experience, friendly, and professional. Out of all the dea More

by Brian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Collis , Elizabeth Moritz

Jun 03, 2024

Ed Martin Acura responded

Thank you so much, Brian! We appreciate your business and your kind review of our team. Enjoy your new Acura!

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