
53 Reviews
Write a Review53 Reviews of Jake Fairbanks
March 30, 2025
I traded a 2017 MDX for a 2025 MDX. Adam McGee happened to be the first person to great my wife and me. We test drove a RDX and then a MDX; Adam was knowledgeable on both, but let me Adam McGee happened to be the first person to great my wife and me. We test drove a RDX and then a MDX; Adam was knowledgeable on both, but let me choose which one I wanted. We immediately liked an A-Spec Advance on the floor. Working with worked Adam and sales manager Jake Fairbanks we agreed on a fair trade in value, got $1000 off as a repeat buyer, and purchased the floor model. The follow up was great and we picked up the MDX the next day. More
Other Employees Tagged: Adam McGee , Adam was also the Finance person
March 26, 2025
Exceptional service from Beginning to end! ! Will Wycliff reached out to us knowing he found the perfect car. The deal was fair and SUPER efficient! Jake Fairbanks (Sales Mgr) worked with Will ! Will Wycliff reached out to us knowing he found the perfect car. The deal was fair and SUPER efficient! Jake Fairbanks (Sales Mgr) worked with Will and Matt Douglas (Finance Mgr) to stream line our deal being VERY RESPECTFUL of our time! Big thanks to Jason Mattaliano (GM) One of the simplest, quickest and MOST ENJOYABLE vehicle purchases we’ve experienced out of more than 20 purchases! More
Other Employees Tagged: Will Wickliff, Matt Douglas , Jason Mattaliano
March 24, 2025
Great buying experience! No pressure at all! Dennis and the team were very professional and made us feel very welcome and appreciated. I would definitely do business with No pressure at all! Dennis and the team were very professional and made us feel very welcome and appreciated. I would definitely do business with them again! More
Other Employees Tagged: Dennis Novales, Matt Douglas
December 01, 2024
Will W. at Ed Martin Acura made our car purchase easy! We weren’t sure we were going to purchase new or certified… we weren’t sure if we were going to trade at Ed Martin Acura made our car purchase easy! We weren’t sure we were going to purchase new or certified… we weren’t sure if we were going to trade in our existing vehicle… Will W. worked with us to make everything easy from the very start. We bought new & traded in our existing vehicle & we couldn’t be happier with our experience. More
Other Employees Tagged: Will Wickliff, Matt Douglas
September 25, 2024
Great experience. Lot had several options. Zero pressure from the sales staff. The process was very quick and easy. I've bought from them in the past and will buy from Lot had several options. Zero pressure from the sales staff. The process was very quick and easy. I've bought from them in the past and will buy from them again. It would be hard to find a better Acura dealership in Indiana. We worked mostly with Dennis and a little bit with Jake. Both were great, but we really appreciated Dennis for actively following up and helping us work through some post-purchase knock out items. This team went above and beyond and earned my business and recommendation going forward. More
Other Employees Tagged: Dennis Novales
September 18, 2024
I recently had the pleasure of purchasing a new 2024 Acura RDX from Ed Martin Acura, and I couldn't be more delighted with the experience! From start to finish, everything was absolutely seamless. F Acura RDX from Ed Martin Acura, and I couldn't be more delighted with the experience! From start to finish, everything was absolutely seamless. First and foremost, the knowledge of the salesperson Will was incredibly impressive. He answered every question I had with detailed insight and made me feel completely informed about my options. It was evident that he is well-versed in all aspects of the vehicles and the purchasing process. Doing business with Ed Martin Acura was a breeze. The entire team was professional, friendly, and genuinely committed to making sure I was satisfied. There were no high-pressure sales, just honest and transparent communication. Will, Jake, and Liz created an extremely personal experience and made me feel very comfortable and valued as a customer. I was also thrilled with the value I received. The pricing was competitive, and I truly feel like I got excellent value for my investment. The dealership took the time to understand my needs and worked with me to ensure I got the best possible deal. One of the standout aspects was the speed of the transaction. From the moment I walked in until I drove away in my new car, everything moved efficiently. I never felt rushed, yet everything was handled promptly and without unnecessary delays. Overall, my experience at Ed Martin Acura was outstanding. Their team's expertise, commitment to customer satisfaction, excellent value, and efficient process make them a standout dealership. I highly recommend them to anyone in the market for a new vehicle. More
Other Employees Tagged: Will Wickliff , Elizabeth Moritz
June 23, 2024
I bought a ‘21 Toyota Tacoma TRD from Todd Carte. He and Jake Fairbanks (sales manager) could not have made the buying process any easier! Extremely professional!! Highly recommend this dealership! He and Jake Fairbanks (sales manager) could not have made the buying process any easier! Extremely professional!! Highly recommend this dealership!! 🏁 More
Other Employees Tagged: Jason Mattaliano , Elizabeth Moritz
June 22, 2024
Karen Collis was a pleasure to work with. We will definitely be back when it is time for a trade. This is the second MDX we've bought here and we love them. We will definitely be back when it is time for a trade. This is the second MDX we've bought here and we love them. More
Other Employees Tagged: Karen Collis
June 22, 2024
Matt was great and patient with me . He didn't push aggressive sale and let me make my own decision. Whole operation was quick and it did not take all day to fill the documents and get He didn't push aggressive sale and let me make my own decision. Whole operation was quick and it did not take all day to fill the documents and get financing ( very easy). I had great experience and highly recommend work with Matt to new clients. P.S. I LOVE MY CAR!!! Thank you guys for doing great job!!! More
Other Employees Tagged: Jason Mattaliano, Matt Douglas , John Bostic, Elizabeth Moritz
June 03, 2024
Karen was great to work with, she was knowledgeable of the vehicle and asked all our questions professionally. Jake also was 100% about our experience, friendly, and professional. Out of all the dea the vehicle and asked all our questions professionally. Jake also was 100% about our experience, friendly, and professional. Out of all the dealerships we went to they had our best interests in mind. They all stayed late to get the deal done. More
Other Employees Tagged: Karen Collis , Elizabeth Moritz
