Jake Conner

Bad buying experience, even worst customer service. Shady Practices They don't disclose that $30K, 2 year old car is a total scratch-and-dent. The BLACK car hood was over sprayed with RED paint. Th Shady Practices They don't disclose that $30K, 2 year old car is a total scratch-and-dent. The BLACK car hood was over sprayed with RED paint. Their multi-point inspection is a joke, the car had "Oil change due" and low tire pressure warnings. Covered in dents, scratches, hanging exterior molding with broken clips. Clueless Staff Sales guy Jake argued that fixing dents was not even part of their service even though it is clearly stated on their web site (see screenshot ). Horrible customer service The rude, arrogant so called front desk "manager" in blue jersey mocked me, snaped fingers to get my attention, and refused to give me his name. 2022 Black Audi Q5 premium plus WA1EABFY8N2029313 More

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Jake was honest, informative, easy to work with, and absolutely amazing. The buying process was simple and easy. absolutely amazing. The buying process was simple and easy. More

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Jake was awesome to deal with! The experience was not like the typical car dealer where you feel pressured and are hit with hidden fees - here, the price was the price. The experience was not like the typical car dealer where you feel pressured and are hit with hidden fees - here, the price was the price. More

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Very pleasant environment, different to the usual car buying experience. Neat and tidy, great coffee facilities, and great music playing overhead! buying experience. Neat and tidy, great coffee facilities, and great music playing overhead! More

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Jake was awesome! Patient and helpful. He worked with us and didn’t judge age or ability! Patient and helpful. He worked with us and didn’t judge age or ability! More

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Jake was AMAZING! !! He was so kind and so willing to help on everything - NOT PUSHY. He was so understanding with our needs! !! He was so kind and so willing to help on everything - NOT PUSHY. He was so understanding with our needs! More

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Jake was so pleasant to work with. Totally enjoyable experience for us. This was our first time to do business with EchoPark. Great price compared to other dealers cars in the area. We Totally enjoyable experience for us. This was our first time to do business with EchoPark. Great price compared to other dealers cars in the area. We will be back! More

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Amazing customer service. Jake was very pleasant and helpful. Not a stressful car buying experience at all. Jake was very pleasant and helpful. Not a stressful car buying experience at all. More

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Jacob C. was fantastic and extremely helpful. I love my new car! The process was fast and easy. was fantastic and extremely helpful. I love my new car! The process was fast and easy. More

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Jake was fast and efficient. He took care of us and got us in and out in no time. He took care of us and got us in and out in no time. More

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