Jairo Gutierrez

My experience at Roseville Infiniti has always been amazing . The service representatives-Jairo and Dan are very professional and extremely helpful . Mechanic Rodney is above the standard. Have been go amazing . The service representatives-Jairo and Dan are very professional and extremely helpful . Mechanic Rodney is above the standard. Have been going here for years and Highly recommend their service department. 5 Star - please commend these employees!!!! More

by Privateron Verified Customer Verified Customer

Report | Print

Marco, Dan, Alyssa, and the rest of the Infiniti Roseville team are the best. They always go above and beyond to ensure my vehicle is in top running order and they wash and vacuum it for me too! Roseville team are the best. They always go above and beyond to ensure my vehicle is in top running order and they wash and vacuum it for me too! More

by Christopher G. Verified Customer Verified Customer

Report | Print

Jairo, was very helpful customer service was excellent took care of my situation with no problem and it was a handful he answered my questions and your team pulled through with the repair appreciate it aw took care of my situation with no problem and it was a handful he answered my questions and your team pulled through with the repair appreciate it awesome job More

by kl95822@gmail.com Verified Customer Verified Customer

Report | Print

Alysssa picked up my car and returned it and kept in touch with me; very nice and professional. No work was done at this time, a part was ordered. The car most likely got to the service center by 10 a.m touch with me; very nice and professional. No work was done at this time, a part was ordered. The car most likely got to the service center by 10 a.m.; at 2 p.m., I finally called and left a message with Jairo about what was happening since I knew they could do no work until I okayed it. Seems to me 4 hours is too long. The part will take 7-10 days, which I feel is unacceptable as it could be flown here in 2 days or so. I'm driving with the service engine light on, hoping it will last until the part arrives. More

by JAM6060 Verified Customer Verified Customer

Report | Print

It was very clean and quick. My oil change and complimentary car wash took about 90 minutes My oil change and complimentary car wash took about 90 minutes More

by N.ARMOUR Verified Customer Verified Customer

Report | Print

My car was in & out for a new battery. Quick & efficient & got me back on the road. Quick & efficient & got me back on the road. More

by ROZAN.ESPARZA Verified Customer Verified Customer

Report | Print

The check in process was fast. Jairo was knowledgeable and answered all questions regarding revised estimate of the work needed. He helped me to pick out was needed to be done ri Jairo was knowledgeable and answered all questions regarding revised estimate of the work needed. He helped me to pick out was needed to be done right away. I really appreciate his help. More

by ADM0652 Verified Customer Verified Customer

Report | Print

Great service and friendly staff, they always greet you with a smile, thank you Jairo Gutierrez! with a smile, thank you Jairo Gutierrez! More

by RALENA.ROBERTS Verified Customer Verified Customer

Report | Print

Jairo worked with me to get my car repaired due to failing turbos. He kept me informed and was able to assist me with all my questions. I appreciate the assistance I received at Infiniti Roseville and failing turbos. He kept me informed and was able to assist me with all my questions. I appreciate the assistance I received at Infiniti Roseville and will be a returning customer. More

by Infiniti_Crono Verified Customer Verified Customer

Report | Print

Outstanding Job thorough and friendly, they make sure you are listened to and explain issues thoroughly are listened to and explain issues thoroughly More

by JCHOLDEM1 Verified Customer Verified Customer

Report | Print