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Jairo Gutierrez
Jairo Gutierrez at INFINITI Roseville
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Jairo Gutierrez

Service Consultant

INFINITI Roseville

800 Automall Dr
Roseville, CA 95661

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5.0
15 Reviews
5.0

15 Reviews

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15 Reviews of Jairo Gutierrez

November 15, 2024

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Employee Rating

El servicio estaba muy bueno y rápido . Lavaron el carro y cambiaron el aceite gracias Jairo More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Berry

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Nov 18, 2024

INFINITI Roseville responded

Martha, ¡Gracias por la reseña de 5 estrellas! ¡Estamos muy contentos de que hayas tenido una experiencia de servicio maravillosa con nosotros! ¡Esperamos verte la próxima vez!

November 13, 2024

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Employee Rating

Always very helpful and thorough. They are excellent and get things done as expected. Also, they communicate with updates and pics to help with anything that comes up too. More

by CORDIER53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain, Alyssa Ussery

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Nov 14, 2024

INFINITI Roseville responded

Thank you so much for your kind words! Keeping you informed and updated is important to us, and we're glad that the photos and communication made the process easier for you. If there's ever anything more we can do, please don't hesitate to reach out. We appreciate your trust and look forward to helping you again in the future!

November 10, 2024

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So thankful for the way they took care of my issue …correct , quick and helpful More

by Bruce
Recommend Dealer
Yes
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Nov 11, 2024

INFINITI Roseville responded

Bruce, Thank you for the 5-star review! We are so glad to hear that your visit was seamless and efficient. We look forward to the next time we can assist you!

November 09, 2024

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Micah is awesome and so friendly. Can’t wait to see your newly remodeled showroom! More

by FRANCONANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Bermudez, Dan Chastain, Sam Cruz, Michael Jeffries, Alyssa Ussery, David Spiller, Matthew Berry, Micah Caplan

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Nov 11, 2024

INFINITI Roseville responded

Thank you so much for taking the time to share your amazing experience with Micah! We appreciate the kind words and look forward to assisting you again in the future!

November 09, 2024

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The service was very good despite all the ongoing construction. Jairo always does a good job. More

by vinofyl
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

INFINITI Roseville responded

Thank you for the positive review! We are glad your experience was a great one! We look forward to the next time we can assist you!

November 08, 2024

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Great service! Super friendly and fast. Always goes above and beyond. That is why I am on my 4th Infiniti. More

by MISSYFOO525
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain

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Nov 11, 2024

INFINITI Roseville responded

Thank you so much for your loyalty and for choosing us for your 4th INFINITI! We're thrilled to hear that our team continues to provide you with the fast, friendly, and exceptional service you deserve. Going above and beyond for our customers is our priority, and it’s wonderful to know it makes a difference. Enjoy your INFINITI, and we look forward to serving you for many more miles to come!

November 06, 2024

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Infiniti service (complimentary 1st oil change) was quick and professional. Welcoming and friendly service office. More

by msalazar2004
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 07, 2024

INFINITI Roseville responded

Thank you for your kind words! We're delighted to hear that your first oil change went smoothly and that our service team provided a welcoming and professional experience. It was our pleasure to assist you, and we look forward to continuing to serve you and your INFINITI in the future. Safe driving!

November 04, 2024

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Employee Rating

Tried very hard to make it right for me coming from Galt. Checked car while I waited to see what the service entailed. More

by Barb
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Jeffries

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Nov 04, 2024

INFINITI Roseville responded

Barb, Thank you for the 5-star review! We are so glad we could be here to assist you, we look forward to the next time!

November 04, 2024

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Tech communicated w/ updates, service was timely (waited for car), waiting area was clean, no one tried to sell me anything i didn’t need! More

by KIERNORTON
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Ussery

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Nov 05, 2024

INFINITI Roseville responded

Thank you for your amazing feedback! We're so glad you had a wonderful service experience with us. We look forward to the next time we can assist you!

November 04, 2024

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Employee Rating

Over all customer service and service advisor did excellent job on helping us with our vehicle More

by Sony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Berry, Micah Caplan

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Nov 05, 2024

INFINITI Roseville responded

Sony, Thank you for the 5-star review! We are so glad our service team took such amazing care of you and your vehicle during your service visit. We look forward to the next time we can assist you!

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