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Jairo Gutierrez
Jairo Gutierrez at INFINITI Roseville
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Jairo Gutierrez

Service Consultant

INFINITI Roseville

800 Automall Dr
Roseville, CA 95661

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5.0
20 Reviews
5.0

20 Reviews

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20 Reviews of Jairo Gutierrez

December 26, 2024

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Employee Rating

Since Elk Grove Infiniti closed, I had to come to this location for warranty repairs. They greeted me when I arrived and was helped within 30 minutes. Let the service advisor know about my problems and we More

by PAK.VANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain

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Dec 27, 2024

INFINITI Roseville responded

Thank you for your loyal INFINITI business. We are so happy to hear the service team took great care of you. We look forward to being here for all your servicing needs.

December 21, 2024

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Employee Rating

The dealership was very clean under the circumstances and Jairo took care of everything that was needed. Thanks More

by ldg12
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 23, 2024

INFINITI Roseville responded

Thank you for your kind words! We are so happy to hear that Jairo was able to help you and give you 5-star service. We look forward to a long-lasting relationship!

December 14, 2024

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Always excellent service . Outstanding communication and customer support . Parts dept was also outstanding. I highly recommend Infiniti of Roseville CA More

by KERRY1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Bermudez, Dan Chastain, Sam Cruz, Michael Jeffries, Alyssa Ussery, David Spiller, Matthew Berry, Micah Caplan

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Dec 16, 2024

INFINITI Roseville responded

Thank you so much for the kind words! We are so glad to know your service visit was a great one! We look forward to continuing to serve you and your vehicle!

December 03, 2024

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Always easy to schedule, show up and get checked. Great value. The distance is my only issue. More

by RAJESHKIRUBAKARAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 03, 2024

INFINITI Roseville responded

Thank you for your kind words! We're thrilled to hear you find our scheduling process easy and value the service we provide. We understand the distance can be a challenge, and we truly appreciate you going the extra mile to visit us. Your support means so much, and we're always here to make your experience as smooth and convenient as possible!

November 29, 2024

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Employee Rating

Great and very efficient management. The service was done in time and car was maintained. More

by Jagodic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 02, 2024

INFINITI Roseville responded

Thank you for the 5-star review! We are so glad to hear that you had a seamless and efficient visit with us. We look forward to the next time we can assist you!

November 15, 2024

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Employee Rating

El servicio estaba muy bueno y rápido . Lavaron el carro y cambiaron el aceite gracias Jairo More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Berry

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Nov 18, 2024

INFINITI Roseville responded

Martha, ¡Gracias por la reseña de 5 estrellas! ¡Estamos muy contentos de que hayas tenido una experiencia de servicio maravillosa con nosotros! ¡Esperamos verte la próxima vez!

November 13, 2024

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Employee Rating

Always very helpful and thorough. They are excellent and get things done as expected. Also, they communicate with updates and pics to help with anything that comes up too. More

by CORDIER53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain, Alyssa Ussery

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Nov 14, 2024

INFINITI Roseville responded

Thank you so much for your kind words! Keeping you informed and updated is important to us, and we're glad that the photos and communication made the process easier for you. If there's ever anything more we can do, please don't hesitate to reach out. We appreciate your trust and look forward to helping you again in the future!

November 10, 2024

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So thankful for the way they took care of my issue …correct , quick and helpful More

by Bruce
Recommend Dealer
Yes
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Nov 11, 2024

INFINITI Roseville responded

Bruce, Thank you for the 5-star review! We are so glad to hear that your visit was seamless and efficient. We look forward to the next time we can assist you!

November 09, 2024

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Employee Rating

Micah is awesome and so friendly. Can’t wait to see your newly remodeled showroom! More

by FRANCONANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Bermudez, Dan Chastain, Sam Cruz, Michael Jeffries, Alyssa Ussery, David Spiller, Matthew Berry, Micah Caplan

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Nov 11, 2024

INFINITI Roseville responded

Thank you so much for taking the time to share your amazing experience with Micah! We appreciate the kind words and look forward to assisting you again in the future!

November 09, 2024

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Employee Rating

The service was very good despite all the ongoing construction. Jairo always does a good job. More

by vinofyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

INFINITI Roseville responded

Thank you for the positive review! We are glad your experience was a great one! We look forward to the next time we can assist you!

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