Jaime Gonzalez
Jaime Gonzalez at BMW of Darien
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Jaime Gonzalez

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.8
202 Reviews

Dealership Experience

3 yrs, 3 mos

4.8

202 Reviews

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202 Reviews of Jaime Gonzalez

January 31, 2025

Dealership Rating
Employee Rating

Jamie is excellent and very easy to work with. Responsible, with good communication skills. Would love to work with him in the future. More

by Madhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 27, 2025

Dealership Rating
Employee Rating

Took care of my car in the short time I had Available… very impressed with the service! More

by avecchiodesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2025

BMW of Darien responded

Thanks for the 5 star review. We hope to see you again at BMW of Darien!

January 23, 2025

Dealership Rating
Employee Rating

Awesome service! Luigi is excellent. Service quick and efficient. Received a video of work performed prior to checkout. More

by gmurphyct
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 23, 2025

BMW of Darien responded

We're delighted to hear about your positive experience with Luigi and the team at BMW of Darien! It's great that you appreciated the quick service and video update. Thanks for sharing this feedback!

January 22, 2025

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Employee Rating

Jaime really was amazing. Went out of his way to make it all super convenient. More

by JT
Service Price Transparency
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Recommend Dealer
Yes
Jan 22, 2025

BMW of Darien responded

JT, thanks for sharing your kind regards for Jaime! We are happy to hear that our team went above and beyond at BMW of Darien!

January 11, 2025

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Employee Rating

This was the first time going to BMW of Darien. I purchased my car in Bridgeport and typically would go there, but decided to try Darien and they were amazing! From beginning getting the appointmen More

by Lilly Kelly
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 13, 2025

BMW of Darien responded

Lilly, we're delighted to hear that your first experience with BMW of Darien was exceptional! It's great to know Thomas and the team took such good care of you. Thank you for giving us a try, we look forward to serving you again in the future!

January 07, 2025

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My first service for my new BMW was great. Everyone was very nice and service was done on time More

by Dori
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Man at desk when I picked up car was great also

Jan 07, 2025

BMW of Darien responded

Dori, thank you for the great review. We look forward to seeing you again at BMW of Darien!

January 05, 2025

Dealership Rating
Employee Rating

Sebastian went out of his way to get me the exact car I wanted. It came quickly and the transfer was great. This the best dealer. More

by jbryant114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2025

BMW of Darien responded

Thank you for sharing your experience! We're delighted to hear that Sebastian provided exceptional service at BMW of Darien. Enjoy your new car!

December 27, 2024

Dealership Rating
Employee Rating

Jaime, the service rep at BMW Darien, provided excellent customer service. He was attentive and followed up on my service requests. He also provided me with important information regarding my vehicle warran More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

BMW of Darien responded

Ron, we're delighted to hear that Jaime provided you with excellent service at BMW of Darien. It's great to know he was attentive and informative about your vehicle's warranty. We appreciate your feedback and look forward to assisting you again!

December 14, 2024

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Employee Rating

Great service department, Vincent and Jaime are great and truly go above and beyond in regards to the care of your vehicle. I would recommend them to any BMW owner in Fairfield County. Plan to be a repeat cu More

by Cristian
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vince Pampena

Dec 16, 2024

BMW of Darien responded

Cristian, we're delighted to hear that Vincent and Jaime provided exceptional service at BMW of Darien. Thank you for your recommendation and loyalty; we look forward to serving you for many years ahead!

December 12, 2024

Dealership Rating
Employee Rating

Communication and attention to detail were outstanding. Flexibility with a promotional offer was especially good. More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Eager

Dec 12, 2024

BMW of Darien responded

Patrick, we're delighted to hear that our communication and attention to detail impressed you at BMW of Darien. It's great knowing the promotional offer flexibility met your expectations too! Thanks for sharing your experience with us!

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