Jaime Gonzalez
Jaime Gonzalez at BMW of Darien
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Jaime Gonzalez

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.8
208 Reviews

Dealership Experience

3 yrs, 3 mos

4.8

208 Reviews

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208 Reviews of Jaime Gonzalez

February 20, 2025

Dealership Rating
Employee Rating

Jaime is absolutely amazing. He is very knowledgeable and super responsive. My car was serviced super quickly and the whole customer experience was great! More

by Rado
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2025

BMW of Darien responded

Rado, we're delighted to hear that Jaime provided you with such a great experience at BMW of Darien. Thank you for sharing your feedback!

February 13, 2025

Dealership Rating
Employee Rating

Luigi was exceptional. His service was excellent and I would give a 5 star rating. More

by Ladybug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

BMW of Darien responded

Thanks for sharing this praise for Luigi at BMW of Darien! Safe travels from the entire team.

February 09, 2025

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Employee Rating

I bought my car at BMW in Darien. 10 years ago and bring my car there for service. I could go to a garage…but would never get the same service and hospitality that I get from BMW of D More

by Phyllis.Summa1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 10, 2025

BMW of Darien responded

Thank you for your loyalty over the years! We're delighted to hear that TJ and our team at BMW of Darien continue to provide top-notch service and hospitality. We look forward to serving you for many more years ahead!

February 05, 2025

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Everyone who works there could not be nicer. Jamie is the best. We talked to Ray about buying or leasing a 2025 X3. Best dealership around. Have owned at least 3 BMWs over the years. Thank More

by cindywoodward
Recommend Dealer
Yes
Feb 05, 2025

BMW of Darien responded

Cindy, thank you for your kind words! We're delighted to hear that Jamie and Ray provided such a great experience at BMW of Darien. We appreciate your loyalty!

February 05, 2025

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Employee Rating

Jamie went out of his way to help me unlock my car. He even contacted someone to promptly come and manually open the car after all other attempts failed. He was very courteous and helpful. Much apprec More

by fortgang
Recommend Dealer
Yes
Feb 05, 2025

BMW of Darien responded

We're delighted to hear that Jamie provided such helpful and courteous service at BMW of Darien. Thank you for sharing your experience, and we're glad we could assist with unlocking your car!

February 05, 2025

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Employee Rating

I have had two excellent experiences with this dealership, mostly stemming from the exceptional customer service I received from my salesman, Spencer Martin. Spencer is an incredible salesman, wh More

by jenwieland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2025

BMW of Darien responded

Thank you for sharing your fantastic experience with BMW of Darien! We're delighted to hear that Spencer and our team made both of your visits smooth and stress-free. It's wonderful knowing you feel like part of the BMW family, and we appreciate your recommendation. Enjoy every moment in your new vehicle!

January 31, 2025

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Jamie is excellent and very easy to work with. Responsible, with good communication skills. Would love to work with him in the future. More

by Madhu
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 03, 2025

BMW of Darien responded

Madhu, we're delighted to hear that Jamie provided you with excellent service at BMW of Darien. We look forward to assisting you again in the future!

January 27, 2025

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Employee Rating

Took care of my car in the short time I had Available… very impressed with the service! More

by avecchiodesign
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2025

BMW of Darien responded

Thanks for the 5 star review. We hope to see you again at BMW of Darien!

January 23, 2025

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Employee Rating

Awesome service! Luigi is excellent. Service quick and efficient. Received a video of work performed prior to checkout. More

by gmurphyct
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

BMW of Darien responded

We're delighted to hear about your positive experience with Luigi and the team at BMW of Darien! It's great that you appreciated the quick service and video update. Thanks for sharing this feedback!

January 22, 2025

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Employee Rating

Jaime really was amazing. Went out of his way to make it all super convenient. More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2025

BMW of Darien responded

JT, thanks for sharing your kind regards for Jaime! We are happy to hear that our team went above and beyond at BMW of Darien!

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