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Jaime Garcia

Overview Reviews (711)

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Jaime Garcia

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Jaime Garcia

service Advisor

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.6

711 Reviews

Overview Reviews (711)

4.6

711 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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711 Reviews of Jaime Garcia

November 20, 2024

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The service was excellent from start to finish. TonyMarquez was amazing, knowledgeable, and very likeable. He explained in detail what needed to be done and treated me like royalty. Everyone was h TonyMarquez was amazing, knowledgeable, and very likeable. He explained in detail what needed to be done and treated me like royalty. Everyone was helpful and kind and my vehicle was returned to me in excellent condition. It was also squeaky clean inside and out. I received exceptional service from everyone and they all had smile for me. More

by Deborah G

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Gustavo Palacio, Adam Hoglievina , Tony Marquez.

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Nov 20, 2024 -

Lexus of Pembroke Pines responded

Deborah, we're delighted to hear about your exceptional experience with Tony and the team at Lexus of Pembroke Pines! It's great to know you felt like royalty and that everyone was helpful throughout. Thanks for sharing your positive feedback!

November 20, 2024

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Great service always professionals. Pickup and drop off were fairly easy as well. Very happy with service. Pickup and drop off were fairly easy as well. Very happy with service. More

by lmiadolphin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera

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Nov 21, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that you had a positive experience with our team at Lexus of Pembroke Pines. Thank you for your kind words and support!

Nov 21, 2024 -

lmiadolphin responded

Wish everything else was as good as the service department. Your sales and Sales manager have become like used car sales people from the 80's. Terrible service, communication and absolutely no transparency in those departments

November 14, 2024

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Great service from all the people I dealt with . I would recommend your service department to anyone who asked me. I would recommend your service department to anyone who asked me. More

by geowal

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Gustavo Palacio, Adam Hoglievina

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Nov 14, 2024 -

Lexus of Pembroke Pines responded

Thank you for recommending our service department at Lexus of Pembroke Pines! We're delighted to hear about your positive experience with our team.

November 10, 2024

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Good service however it could be better for luxury car , car was not washed properly car was not washed properly More

by MOARIFSFL

Verified Customer

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Recommend Dealer

Yes

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November 10, 2024

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Dry prompt, good service, excellent communication and attention to details. Good work , service. Pleasant atmosphere attention to details. Good work , service. Pleasant atmosphere More

by zfishberg

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Nov 11, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience with us at Lexus of Pembroke Pines! We're delighted to hear that our team provided prompt service and excellent communication. We appreciate your support and look forward to serving you again in the future!

November 07, 2024

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Best customer service experience in a long time. Great people, great environment and a great carA+++++++++++++++++++++ Great people, great environment and a great carA+++++++++++++++++++++ More

by ELEAZARGERTHA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Gustavo Palacio, Adam Hoglievina

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Nov 08, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear about your positive experience at Lexus of Pembroke Pines! Our team is committed to providing excellent service, and it's wonderful to know you enjoyed every moment with us. Thanks for the shoutout!

November 03, 2024

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Always efficient with no post service issues. The staff is pleasant from the beginning to the end of the process. The staff is pleasant from the beginning to the end of the process. More

by hpina0

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Alex Whitmon, Scott Mankin, Gustavo Palacio, Adam Hoglievina

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Nov 04, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to know that our team at Lexus of Pembroke Pines provided efficient service and a pleasant atmosphere throughout. We look forward to serving you again in the future!

November 02, 2024

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Very professional, good clean atmosphere and everything done in the timely matter. This is my second lease vehicle from there and that’s why I always come back done in the timely matter. This is my second lease vehicle from there and that’s why I always come back More

by VBREGIO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 04, 2024 -

Lexus of Pembroke Pines responded

Thank you for your continued trust in Lexus of Pembroke Pines! We're delighted to hear that our professional service and clean atmosphere keep bringing you back. Enjoy your new lease, and we look forward to seeing you again!

October 31, 2024

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Employee Rating

Frank was great he really helped out a lot in solving the issue with my es350 and got back to me in a timely manner as well as he was very professional. issue with my es350 and got back to me in a timely manner as well as he was very professional. More

by brokenchain456

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera , Frank

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Oct 31, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Frank provided such professional and timely assistance with your ES 350 at Lexus of Pembroke Pines. Thank you for sharing your positive experience!

October 23, 2024

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Thank you Melissa for taking care of my car, every time i go to the dealear she is great! go to the dealear she is great! More

by CELSO GONZALEZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Andre Armani, Gustavo Palacio, Adam Hoglievina, Rohan Alexander, Dayron Armenteros, Art Armani, Boris Argudin

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Oct 24, 2024 -

Lexus of Pembroke Pines responded

Celso, thank you for leaving Lexus of Pembroke Pines a five-star review! We are happy to hear that Melissa took excellent care of your vehicle. See you next time!

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