Jaevonne Mason
Jaevonne Mason at Nucar Honda of Norwood

Jaevonne Mason

Client Service Advisor

Nucar Honda of Norwood

279 Providence Highway
Norwood, MA 02062

4.9
11 Reviews
4.9

11 Reviews

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11 Reviews of Jaevonne Mason

April 26, 2024

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Employee Rating

I strongly believe that Nucar Honda of Norwood is involved in fraudulent activities by charging customers for unnecessary repairs and deliberately missing real problems. The problem was a misfiring More

by avakh2000
Service Price Transparency
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Service Time
Recommend Dealer
No
Apr 29, 2024

Nucar Honda of Norwood responded

We're sorry to hear about your experience, and we take your concerns very seriously. We prioritize transparency and customer satisfaction. We assure you that we adhere to strict ethical standards and would never engage in fraudulent activities. Our technicians work diligently to diagnose and address all issues accurately. If there was any misunderstanding or dissatisfaction with the service provided, please reach out to us directly at 877- 657-6352 so we can address your concerns promptly and ensure your complete satisfaction. Thank you for bringing this to our attention.

October 04, 2023

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The service staff was very helpful, and prompt. Mo was quick and very professional. Enjoyed the experience! More

by Gjmoses
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Recommend Dealer
Yes

August 09, 2023

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Boch Honda has been very helpful in the maintenance of my vehicle. I appreciate the service advisor's I have communicated with, Dan O'Connell. Dan has excellent communication skills and is very knowledgeabl More

by jpgramm2050
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Daniel O'Connell

August 02, 2023

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I have now worked with Jaevonne and Dan. Both are very professional and informative. Their communication via phone and through the linked text service helped keep me updated every step of th More

by Suthy
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel O'Connell

July 24, 2023

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Jae was quick, efficient and put up with a hectic phone call I had to take from work while i was checking in. It was a simple service but then he also was able to get me scheduled for an important recall t More

by Cheryljacob
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Recommend Dealer
Yes

July 07, 2023

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Boch Honda- This is where to go to purchase and service a vehicle. I’ve never in 15 years ever had a bad experience. More

by 4xCRVowner
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Recommend Dealer
Yes

July 06, 2023

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Dan provided excellent service and kept in touch, his communication was very much appreciated. I would highly recommend him to family and friends when they visit Boch Honda, thank you Dan More

by Jad7904
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel O'Connell, Kevin Couto, Susan Moore, Oran Burton, DJ Dorato , Frederick Fox, John McDermott, Alejandro Nova, Harley Stonenrock

July 04, 2023

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Employee Rating

Great communication in keeping the customer apprised. Professional staff(Jaevonne was excellent, polite and professional) Waiting area is clean, bright and comfortable. No complaints. Great experience. More

by Ccrotea1
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Service Time
Service Communication
Recommend Dealer
Yes

June 27, 2023

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Even though I live within 4 miles from a Honda dealership, I don’t mind driving 24 miles to have my Accord serviced at Boch Honda. DJ has always been honest in recommending what service is necessa More

by Dennis Y
Service Price Transparency
Recommend Dealer
Yes

June 20, 2023

Dealership Rating
Employee Rating

It’s a wonderful experience to be treated so professionally! From check-in to check-out, his presentation was flawless; I was impressed with how conscientious and mindful he was to address the More

by CMS
Service Price Transparency
Recommend Dealer
Yes
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