Jaden Shelburne

They have a good selection of vehicles. All the employees are kind and considerate. Lovely facility. All the employees are kind and considerate. Lovely facility. More

by JANEMILLS611 Verified Customer Verified Customer

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We were able to negotiate our price over the phone and they made everything easy. Django Bruce & Mark Brown took great care of us!!!! they made everything easy. Django Bruce & Mark Brown took great care of us!!!! More

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Had a great experience with this dealership from sales to finance. The service was outstanding. finance. The service was outstanding. More

by kimkapo Verified Customer Verified Customer

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Great friendly service and the sales process was nearly stress free. Love my new NX. stress free. Love my new NX. More

by wfking1 Verified Customer Verified Customer

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My initial experience was good. I then returned to test drive and was sold on the car I chose, but had to fly out the next day. When I returned, I tried to connect with my sales p I then returned to test drive and was sold on the car I chose, but had to fly out the next day. When I returned, I tried to connect with my sales person, but he wasn't returning my attempts at communication. I was puzzled but it was the second time this happened with this person. I finally contacted the dealership management and they aligned me with Ana, obvioulsy one of their best. When I came in, I was treated like a VIP. From that point on, they treat you like a VIP and part of an exclusive Lexus Club . Even after the sale, Ana has followed up with me to ensure my customer experience is going as I had hoped and to see if there is anything she can assist with. More

by KHorner Verified Customer Verified Customer

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I big shout out to Sarasota Lexus. I would highly recommend Sarasota Lexus. I went there interested in purchasing a car. I did not need a car, my 2016 RX350 was in perfect condition. I I would highly recommend Sarasota Lexus. I went there interested in purchasing a car. I did not need a car, my 2016 RX350 was in perfect condition. I went there to look and see if they could give me a good deal on a new car. They were able to get my numbers where I wanted them. I purchased a 2024 RX350 Premium and I love it. Austin was very knowledgeable and was great working with him on my purchase. Chuck was also awesome and professional when signing all the paperwork. Jenny set my car up with my phone and reviewed everything with me. Need to go back to get a 2nd lesson because it is overwhelming on everything that this car offers. It's amazing. This will be my 6 Lexus and as long as I continue to afford a Lexus I will not buy anything else. Never had any issues with any of them. Oh forgot Jaden, Jenny was not in and I spoke to a Jaden and he was able to help me over the phone to get my apps back on the screen. If you call with an issue they will get right back to you in a timely manner. More

by tmconley Verified Customer Verified Customer

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Found everything about my recent purchase handled by knowledgeable and over the top courtesy ! Will refer and recommend the Sarasota store to all who admire my new car ! The transaction was without flaw knowledgeable and over the top courtesy ! Will refer and recommend the Sarasota store to all who admire my new car ! The transaction was without flaw . Thanks More

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Jamie was Fantastic. He not only was patient with us , he’s very knowledgeable and helpful in guiding us to the perfect car . He not only was patient with us , he’s very knowledgeable and helpful in guiding us to the perfect car . More

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We are very happy with our new car. Our sales associate listened to what we wanted in a new car and found the perfect Lexus for us. Our sales associate listened to what we wanted in a new car and found the perfect Lexus for us. More

by davebennitt02 Verified Customer Verified Customer

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Austin needs to learn more about the vehicles he sells: he told us the RX350 we bought did NOT have a garage door opener even though it was listed as having that feature on the dealership’s website. We ha he told us the RX350 we bought did NOT have a garage door opener even though it was listed as having that feature on the dealership’s website. We had a 30 minute discussion about this and Austin was adamant that this car did NOT have the garage door opener, he could NOT install one on the car, and he refused to adjust the price for this feature NOT being one the car. However, Jaden the Technology Expert told us it DID have the garage door opener and he showed us where it is located on the car; Jaden was correct and we programmed the car to open our garage door. Jordan (the deal closer) didn’t ask us for any money to pay for the car —- we had to TELL him that we had not paid for the car. We could have walked right out the door and not paid a dime — but after we told Austin and Jordan we had NOT paid for the car, they produced the final accounting sheet and we wrote the check for the car. Amazing. Jaden was very patient, and he was an excellent teacher. GIVE HIM A RAISE.!! More

by aaronpowell7369 Verified Customer Verified Customer

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