Jada Critchlow
Jada Critchlow at Button CDJR
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Jada Critchlow

Express Lane Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

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4.8
76 Reviews
4.8

76 Reviews

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76 Reviews of Jada Critchlow

January 20, 2025

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The only complaint I had was how long it took to complete the oil change. We checked in at 3:45 and out at 5:00. I’ve been here before and never waited that long. More

by lonniejohnson0
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Recommend Dealer
Yes
Jan 31, 2025

Button CDJR responded

Thank you for your feedback! We truly appreciate you bringing this to our attention. We're sorry for the extended wait time during your oil change, as we know your time is valuable. We'll work on improving our process to ensure quicker service in the future. We hope to provide a better experience next time, and we appreciate your continued trust in us!

January 20, 2025

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They did a good fast job and did great work and was very respectful and nice and did wonderful job and got me as soon as it was done More

by djack19668416
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Recommend Dealer
Yes
Jan 31, 2025

Button CDJR responded

Thank you for your wonderful feedback! We’re so glad to hear you had a great experience with us. It's awesome that you felt well taken care of and that the job was done quickly and with quality. We really appreciate your kind words and hope to work with you again in the future!

January 20, 2025

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These guys always put customers first. Jada went above and beyond for my oil change. Made the process convenient. Thanks for the shuttle ride and delivery of my Jeep Grand Cherokee L. More

by connert850
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Recommend Dealer
Yes

Other Employees Tagged: Garritt Stryker

Feb 21, 2025

Button CDJR responded

Thank you so much for the wonderful feedback! We’re thrilled to hear that Jada went above and beyond to make your oil change experience convenient. It’s also great to know you enjoyed the shuttle ride and delivery of your Jeep Grand Cherokee! We always aim to provide top-notch service and are so glad you had a great experience. We look forward to assisting you again in the future!

January 18, 2025

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Happy to get an appointment for oil changes, better than setting in line for a long time. More

by gmdixon3
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Recommend Dealer
Yes
Feb 21, 2025

Button CDJR responded

We’re so glad to hear that you were able to get an appointment for your oil change without the long wait! We aim to make the process as convenient as possible, and it's great to know that worked out for you. We look forward to helping you again soon!

January 15, 2025

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Jada is friendly and courteous. She took great care of me during my visit. As soon as my vehicle service was complete, she was prompt in getting me on my way. More

by steven.meadows
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Recommend Dealer
Yes

January 13, 2025

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Everyone was wonderful to deal with. They all go above and beyond allow my expectations More

by nathanhouk2987
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Recommend Dealer
Yes

January 13, 2025

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I always receive great service at this dealership whether I’m on the sales floor, service department, or getting a ride while my car is being serviced. More

by Carol
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Recommend Dealer
Yes

January 10, 2025

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It was ok but I still have some concerns about my car that hasn't been dealt with it's not my service people it's things that the mechanics aren't finding yet my vehicle is still doing the same thing I b More

by nicholedouglas14
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Recommend Dealer
Yes

January 10, 2025

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This dealership is conveniently located across from the Kokomo Casting plant where I work. I've received excellent service on all of my vehicles here. More

by ralph.mccraig
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Recommend Dealer
Yes

January 10, 2025

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He did a great job making sure I was taken care of and even worked with on getting my vehicle in to be seen quickly on a different t day when they weren’t able to get it done on the first day More

by lillianlong001
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Recommend Dealer
Yes
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