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Jacquelyn Vaughn
Jacquelyn Vaughn at 94 Nissan of South Holland
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Jacquelyn Vaughn

Service Department Customer Representative

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.7
46 Reviews

Industry Experience

2 yrs, 5 mos

Languages Spoken

English English

4.7

46 Reviews

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46 Reviews of Jacquelyn Vaughn

November 03, 2024

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Employee Rating

When i would go to Nissan. The staff was always professional. All my questions were answered. More

by GEORGESTACKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Matt Sappenfield, Chris Koehler, Jasmine McCarroll, Taylor McCarroll

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Nov 06, 2024

94 Nissan of South Holland responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

September 20, 2024

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Employee Rating

Quick And Professional Service. Great Customer Service Skills and Very Informative. Made Sure my car was ok before I pulled off. More

by brandon.sheritta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez , Tyler Roberson, Kelvin O.

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Sep 30, 2024

94 Nissan of South Holland responded

Brandon, we're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

September 20, 2024

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Employee Rating

Had an amazing, easy, and quick time, would recommend to my family and friends anytime! More

by jedynak36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Oladiji, Angelica Napoles, Jose Lopez, Jasmine McCarroll

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Sep 30, 2024

94 Nissan of South Holland responded

Jed, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of South Holland. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Matt Sappenfield Owner Loyalty Manager

September 15, 2024

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Employee Rating

The service here is always great and done in a timely manner. Thank you for taking care of my car. More

by millertif22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Matt Sappenfield, Chris Koehler, Jasmine McCarroll, Taylor McCarroll , Tyler Roberson, Glenn Willoughby

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Sep 20, 2024

94 Nissan of South Holland responded

Thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

September 11, 2024

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Employee Rating

The Service was excellent from the service desk to the cashier. They made sure I got to the dealer S well as back to work. More

by deidram_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Taylor McCarroll , Glenn Willoughby

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Sep 13, 2024

94 Nissan of South Holland responded

Thank you so much for your positive comments about Nissan Of South Holland! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Matt Sappenfield Owner Loyalty Manager

August 30, 2024

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This dealership has great customer service, There were 2 recalls that my vehicle had , 1 of the parts was on back order, so they kept my vehicle, and there was a rental available, so I was given a really ni More

by armster76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Matt Sappenfield, Chris Koehler, Taylor McCarroll , Keyaona Edwards, Tyler Roberson, Glenn Willoughby

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Aug 31, 2024

94 Nissan of South Holland responded

We're so glad that we were able to go above and beyond your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Matt Sappenfield Owner Loyalty Manager

August 04, 2024

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Employee Rating

Great experience. Love how they did a good job in getting everyone in and out. More

by taylorarmonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor McCarroll , Glenn Willoughby

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Aug 07, 2024

94 Nissan of South Holland responded

Hi Taylor, thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! If you're ever in need of more help, please let us know! Matt Sappenfield Owner Loyalty Manager

July 30, 2024

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Employee Rating

DeCarlo was a great help to me and my dad throughout the process of buying a new car. Would recommend him to anyone looking for a new or pre-used Nissan! More

by Dvhanson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DeCarlo Sims

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Aug 01, 2024

94 Nissan of South Holland responded

Dvhanson, we're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. We sincerely thank you for the positive review, and look forward to seeing you again soon! Matt Sappenfield Owner Loyalty Manager

June 12, 2024

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Employee Rating

I've been bringing my car here for 2 years now. And I would not take it any place else for servicing. They help to keep my family safe and our car road worthy. And don't try to price gauge me. Or More

by consuelaokeke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Taylor McCarroll , Tyler Roberson

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Jun 14, 2024

94 Nissan of South Holland responded

Consuelaokeke, we're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. Please don't hesitate to reach out if there's anything additional we can do for you. Matt Sappenfield Owner Loyalty Manager

May 31, 2024

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Employee Rating

Get service fast wasn’t a long waited will return soon for service soon and tries rotate… More

by Byrd091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Matt Sappenfield, Chris Koehler, Taylor McCarroll , Keyaona Edwards, Tyler Roberson, Glenn Willoughby

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Jun 07, 2024

94 Nissan of South Holland responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

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