Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Jacquelyn Pfeiffer
Refer Me
Jacquelyn Pfeiffer
Service Advisor
McGrath Volvo Cars of Fort Myers
2600 Colonial Boulevard
Fort Myers, FL 33907
42 Reviews
Languages Spoken
English
42 Reviews
Write a Review
42 Reviews of Jacquelyn Pfeiffer
September 02, 2024
professional service nice clean environment. the service staff are very polite and the waiting area is clean and comfortable. the service staff are very polite and the waiting area is clean and comfortable. More
by jimsommers59
Other Employees Tagged: Alex Frometa, Andrew Ringwood, Kenny Wadman
January 23, 2024
Tommy was very helpful and a true gentleman. He went out of his way to accommodate everything I wanted in the car. I’m very happy with the car and I’m very happy with his service. I would defin He went out of his way to accommodate everything I wanted in the car. I’m very happy with the car and I’m very happy with his service. I would definitely recommend McGrath Volvo and Tommy Welchman. He was very courteous and knowledgeable More
by janislamonica
Other Employees Tagged: John Bridwell, Alex Frometa, Dorian Montero, Kenny Wadman, Tommy Welchman
December 12, 2023
Carlos made the deal work for me. I was ready to walk out twice. Carlos said there was still a possibility that it could work for me. I was ready to walk out twice. Carlos said there was still a possibility that it could work for me. More
by Moonbear
Other Employees Tagged: Alex Frometa, Carlos Rivera-Monterose
November 04, 2023
We thought the car was leaking oil and called Volvo. They wanted me to come in immediately and offered to tow my car. They took the car as soon as it got there. We were treated very well and were offere They wanted me to come in immediately and offered to tow my car. They took the car as soon as it got there. We were treated very well and were offered water. The service dept talked with us afterwards about what they found. More
by Elaine
October 27, 2023
I came in for a lease to replace my 2020 XC40. Arley had called and got me interested in a 2023XC40. I'm pleased with the car and pricing. Arley had called and got me interested in a 2023XC40. I'm pleased with the car and pricing. More
by AG
Other Employees Tagged: Arley Ricardo ??????????
September 27, 2023
They did a great job understanding my needs and helping me returning my old Care by Volvo XC90 2021 and transition to a new XC90 2023. Care by Volvo ended in Florida but they were creative to come up with me returning my old Care by Volvo XC90 2021 and transition to a new XC90 2023. Care by Volvo ended in Florida but they were creative to come up with a good leasing offer to replace it! More
by arnaldotav
Other Employees Tagged: John Bridwell, RJ J.
August 23, 2023
I took my car in for an ac repair and the problem started up again and they made it right. The lady at the service desk was respectful. I’m happy with the outcome up again and they made it right. The lady at the service desk was respectful. I’m happy with the outcome More
by nclaprood
Other Employees Tagged: kenny
August 10, 2023
My husband went to McGrath Volvo to purchase a preowned truck he had seen and applied for online. Once we got there, we were told the truck was no longer available, and also the amount they quoted for our truck he had seen and applied for online. Once we got there, we were told the truck was no longer available, and also the amount they quoted for our trade-in drastically changed. My husband ended up purchasing a pre-owned lifted truck, spending over $30,000. We took the truck home that evening and woke up in the morning to a pile of oil in our custom driveway! My husband had to leave for work and parked his truck at work, also depositing oil all over their driveway. My husband had to argue with McGrath to get the truck back in after having it for one day for them to look at the issue and get it resolved! They told my husband it was a seal that was leaking, and they would order the part and let him know when he could bring it back in. My husband went under the truck and found the pan to be completely rusted through with 2 holes in the pan. Nevertheless, it has been a nightmare to get Mcgrath Volvo to correct or handle anything on a truck that we owned for one day. We have since also foundhi other mechanical issues with the truck. McGrath shows no care or concern for their clients. l would highly recommend staying far away from this company if you are looking for a pre-owned vehicle. We have dealt with Carmax, and they are wonderful and stand behind their vehicles!!! the way it should be. Mcgrath Volvo shame on you absolutely disgusting service! More
by mlerner597
Other Employees Tagged: Frank Babarro, John Bridwell, Troy Hancock, Dorian Montero, Kenny Wadman
