Jacquel Waller

The service advisor Jacquel Waller was very helpful and knowledgeable. He checked everything I was concerned about and gave me some helpful information. I was very satisfied with the service. Will look for knowledgeable. He checked everything I was concerned about and gave me some helpful information. I was very satisfied with the service. Will look forward to have him on my next visit. More

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Jacquel (Jay) Waller expertly managed service and detailing of two of our vehicles with outstanding customer service. One vehicle, a 2017 one of a kind Black Widow Pickup Truck was thoroughly ins detailing of two of our vehicles with outstanding customer service. One vehicle, a 2017 one of a kind Black Widow Pickup Truck was thoroughly inspected, to only need a battery replacement, and was detailed for only its 3 time, as we keep it in pristine condition and mostly garaged - an incredible truck. He also managed service and detailing of our 2023 Acadia AT4 which we just love! The entire service team at Crown Buick GMC is "our team". We have relationships that span years, and they continue to provide "over the top" service. We needed flexibility with scheduling due to sidewalk and driveway construction on our property and street, and Jay was right there to help us. We were able to have our vehicles serviced while all concrete cured. Time and time again, "our team" provides Gold Star customer service! Thank you all! If your survey allowed it, I would select "outstanding" for all my answers! With gratitude, Pat Quigley and Tristam Lynch More

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