Jacque Brown
Jacque Brown at Heritage Honda Bel Air
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Jacque Brown

F&I Manager

Heritage Honda Bel Air

1800 Belair Rd
Fallston, MD 21047

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4.9
241 Reviews

Born in Washington, DC, but grew up in Augsburg, Germany. I proudly served in the Army for 4 years. Married and have 2 daughters. Have been in the sales industry for 16 years. In the various sales jobs that I've had, 1 thing remains constant, that I am a customer as well and that if I take care of a potential client as I wish to be treated, everything else tends to fall in line. I look forward to earning your business!

Dealership Experience

9 yrs, 1 mo

Industry Experience

9 yrs, 1 mo

Specialties & Trainings

Honda Council of Sales Leadership: Gold

4.9

241 Reviews

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241 Reviews of Jacque Brown

March 31, 2025

Dealership Rating
Employee Rating

She is the best Salesperson out there Was a really great experience Thank you so much More

by vlad oleynyk
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Anna Svidunovich

February 21, 2025

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Shantal was friendly, helpful, and knowledgeable. She took the time to make sure that all of my questions were answered. I highly recommend her! More

by Ann
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Feb 23, 2025

Heritage Honda Bel Air responded

Hello Ann, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 19, 2025

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Shantal was great. I’ve worked with her before and she listened to my needs in a car and made process simple. More

by irfancakmak28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2025

Heritage Honda Bel Air responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

February 18, 2025

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As return customers to heritage Honda of Belair My husband and I wanted to be repeat customers for Timothy Clark. We enjoy and are very happy with our car buying experience thanks to Tim Clark. Timoth More

by sandraladdison
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tim Clark

Feb 21, 2025

Heritage Honda Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 08, 2025

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Shantal was amazing I love my accord coupe. She made the process simple and didn’t feel pressured. More

by Ty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shantal Peralta, Michael Dowdy

Feb 12, 2025

Heritage Honda Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 08, 2025

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Employee Rating

We purchased a Honda Accord from Miss. Shantal Peralta she was Awesome from the start!!! Very Personable! Warm and Friendly!! Great Customer service!!! Satisfied customers!! More

by Slegge77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shantal Peralta, Michael Dowdy

Feb 12, 2025

Heritage Honda Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 08, 2025

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Employee Rating

Very nice staff and great to work with. Very helpful and works with your budget. More

by taylorpoohbear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2025

Heritage Honda Bel Air responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 25, 2025

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Angela was a great sales person very friendly addressed all my needs. Manager, finance and all employees were friendly and helpful. Great experience. Will recommend More

by doveamy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 27, 2025

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 22, 2025

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Employee Rating

Caleb is awesome! He was respectful, kind and explained the different features the new car had. I would recommend Heritage, Honda and Caleb to family and friends. More

by Kesha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Schroeder, Caleb Atabong

Jan 24, 2025

Heritage Honda Bel Air responded

Hi Kesha, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 17, 2025

Dealership Rating
Employee Rating

Caleb was friendly and knowledgeable. He made the process easy to understand. Answered all questions and was extremely professional More

by Thesauers00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Shumilo, Caleb Atabong

Jan 20, 2025

Heritage Honda Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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