Jacob Zellmer
Jacob Zellmer at Bob Lanphere's Beaverton Honda

Jacob Zellmer

Customer Advocate

Bob Lanphere's Beaverton Honda

10760 SW Canyon Rd
Beaverton, OR 97005

not yet
rated
5 Reviews
not yet
rated

5 Reviews

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Dealership Experience

3 yrs, 10 mos

Languages Spoken

English English

5 Reviews of Jacob Zellmer

July 30, 2023

Dealership Rating
Employee Rating

The issue with having a “customer advocate” is that if they stop advocating for you, you have no one else to contact. Ended up working out mostly ok but still a PITA for a while there to get ahold of anyo More

by NoThanks23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Anya Black

February 05, 2023

Dealership Rating
Employee Rating

This was super fast and easy. Nice to work with and will come back again. More

by SJohnston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Mitchell

Feb 08, 2023

Bob Lanphere's Beaverton Honda responded

Thank you for the review! We are happy to hear about your experience with us. Take care!

September 01, 2022

Dealership Rating
Employee Rating

Everything went smooth and it was a good experience. They were courteous and very helpful. More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

August 05, 2022

Dealership Rating
Employee Rating

I recently purchased a vehicle from Beaverton Honda, boy was that a huge mistake. Not only were the sales personnel sleazy AF in sliding extra expenses into my contract. But after I caught the issue it took More

by Ligma
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 05, 2022

Bob Lanphere's Beaverton Honda responded

We are sorry to hear about your experience when you visited our store. We strive to be as upfront and transparent with our process as best we can while offering exceptional customer service and we apologize for letting you down. We appreciate your feedback and hope you might consider giving us another chance in the future. Thank you.

September 01, 2021

Dealership Rating
Employee Rating

Very happy with the service and their attentiveness. Jacob took the time explain the whole process and offered help with anything that I may need after the day I purchased. Jacob went above and beyond w More

by ettevi888
Customer Service
Friendliness
Price
Recommend Dealer
Yes

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