Jacob Wyatt

Jacob Wyatt is exceptional. He understood my needs and I was taken care of. HOWEVER, THE SERVICE MANAGER, SHEA PARRISH is a completely RUDE, uncaring, unprofessional and was He understood my needs and I was taken care of. HOWEVER, THE SERVICE MANAGER, SHEA PARRISH is a completely RUDE, uncaring, unprofessional and was extremely toxic to his staff. I have been dealing with this dealership for excess of 12 years. Jacob Wyatt is the only reason I will be coming back. More

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Appointment was made a week in advance. Time 1:00 PM. Had to wait while service for an oil change was performed. It took over 3 hours for a simple oil change. People in the waiting room Time 1:00 PM. Had to wait while service for an oil change was performed. It took over 3 hours for a simple oil change. People in the waiting room area experienced the same delays. One customer was over 4 hours. I was there early, before my allotted time. Had to wait almost 20 minutes for a service adviser to check me in. It took 15 minutes to check out when they finally brought the car around. I let them know when I checked in and when I made the reservation that I needed the car quickly to go to another appointment. For a basic oil change service - actual time over 3 hours - is unacceptable. Check your records on my timing and see how grossly unacceptable your service was for such a simple procedure. More

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Easy to schedule. Friendly staff. Routine maintenance and recalls performed satisfactorily Good communication about appointments and updates Friendly staff. Routine maintenance and recalls performed satisfactorily Good communication about appointments and updates More

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Absolutely amazing! Every time I have my vehicle serviced here I am taken care of and I always feel welcome. Thank you to the great staff for taking excellent care of my Every time I have my vehicle serviced here I am taken care of and I always feel welcome. Thank you to the great staff for taking excellent care of my car! More

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Jake Wyatt and Joe Wood were very helpful and my repairs were made in a timely manner at a fair price. Highly recommend Gettel and these 2 employees. were made in a timely manner at a fair price. Highly recommend Gettel and these 2 employees. More

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Ernie was very personable and helped me sooo much thru my oil change process. Thank you for your expert services! oil change process. Thank you for your expert services! More

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Very pleased with the service I received. My jeep is still under warranty and they take good care of me here. They are very professional, efficient and easy to schedule appointments with. My jeep is still under warranty and they take good care of me here. They are very professional, efficient and easy to schedule appointments with. The service department contacts you before, during and after the service they're performing. If there is any cost, they give you the price up front. Drop off and pick up is a breeze as well. More

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Worst service ever 3weeks to get an appointment Told 9. 30 Thursday 14 Oct. I arrived At 9am I called on Friday afternoon as nobody had called me, I picked my truck up at 1pm on Saturday 16 Oct it hadn't ev 30 Thursday 14 Oct. I arrived At 9am I called on Friday afternoon as nobody had called me, I picked my truck up at 1pm on Saturday 16 Oct it hadn't even been looked at was told they got busy More

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Jake took great care of me. Got me right in and fixed my issue within 5 minutes. He didn't even charge me. He told me it wasn't a big deal and he'd rather take care of me for s Got me right in and fixed my issue within 5 minutes. He didn't even charge me. He told me it wasn't a big deal and he'd rather take care of me for something he knew was quick and easy and just handle it himself than charging me and making a tech look at it. Trustworthy and honest man. Will never go anywhere else. Jake is a great employee! Keep him happy! More

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My Jeep’s key fob was ruined in the wash. I wish it was not so expensive to replace🤑 I wish it was not so expensive to replace🤑 More

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