
15 Reviews
Write a Review15 Reviews of Jacob Thomas
September 04, 2025
They were highly professional , helpful , kind , accessible and helped us through a very arduous process that consumed us due to Stellantis who were extremely unhelpful. All levels of staff here ha accessible and helped us through a very arduous process that consumed us due to Stellantis who were extremely unhelpful. All levels of staff here have OVERALL EXCELLENT CUSTOMER SERVICE SKILKS ! More
August 07, 2025
The experience of purchasing a car from Capital City CDJR was excellent! Olivia Knox was friendly and helpful. They listened to the needs and assisted in finding the perfect vehicle without pressure. The ent was excellent! Olivia Knox was friendly and helpful. They listened to the needs and assisted in finding the perfect vehicle without pressure. The entire process, from test driving to financing, was smooth and stress-free. CDJR is highly recommended for anyone seeking a positive car-buying experience. More

Other Employees Tagged: Olivia Knox-Sappington, Robert Pigford, Dalton Shoemate, Chris Wright
January 26, 2025
Capital City CDJR did an amazing job helping me find a new vehicle. My family has now bought three new vehicle from them in the last year, and the customer service each time has been outstanding! new vehicle. My family has now bought three new vehicle from them in the last year, and the customer service each time has been outstanding! More

Other Employees Tagged: Olivia Knox-Sappington , Brock, Austin
November 22, 2024
Buying a car online from a dealer that is 6 hours from you can be stressful. That is if you don’t have a good dealer. The inverse of this is potentially paying more to buy the car you want from a dealer c you can be stressful. That is if you don’t have a good dealer. The inverse of this is potentially paying more to buy the car you want from a dealer close to you but settling for a car that either doesn’t have the features you want, is the wrong color or has high milage. Expanding your search offers up a lot of possibilities but some potential risk and downside. Once you arrive at the dealer, having traveled a good distance you can be at their mercy to get the deal done. I have experienced the up and downside of this equation several times. Having said all that, I want to give a heartfelt thanks to the guys at Capital City CDJR in Missouri. Especially my salesman JJ Waterman and sales manager Jacob. They reduced the price (which was already really good) slightly so I could qualify for the used ev tax credit, gave me a good deal on my trade and got me financed for a rate lower than I expected. They are a Dodge dealer but I was buying a used Mustang Mach E and they had a former Ford salesman (didn’t get his name but a big thank you), who knew the car inside and out, explain all the features and help me get it set up. I recommend these guys highly to anyone looking for a new or used vehicle. They went above and beyond from a customer service perspective and didn’t pressure me one bit. Once again, thanks guys for a fair deal and great service. Chad Braden, Louisville, Kentucky More
Other Employees Tagged: JJ Waterman
October 01, 2024
It was very nice and the staff was very helpful I would recommend the highly recommend the highly More

Other Employees Tagged: Billy Underwood, Olivia Knox-Sappington, Braun Marsett
September 08, 2024
Jeremiah did an excellent job helping me find the perfect car for my family and I. He was very kind along with the rest of the people I came across in there. Jeremiah worked with me and was very tentative to car for my family and I. He was very kind along with the rest of the people I came across in there. Jeremiah worked with me and was very tentative to me needs. I would 100% recommend this dealership, especially Jeremiah to anyone, any day. More
Other Employees Tagged: Jeremiah Hendrickson
September 06, 2024
Jacob Thomas is someone I can always count on for solid advice on any car purchase, and is a reliable and loyal person to anyone he meets. He is a standup guy who’s always straightforward with anyone he kn advice on any car purchase, and is a reliable and loyal person to anyone he meets. He is a standup guy who’s always straightforward with anyone he knows, as well as anyone he does business with. He’s a people person and actually enjoys putting effort into anything he does. I highly recommend taking a chance on making your next purchase with him. He won’t try to force you into a deal like a lot of salesman will, he’d rather make sure you’re getting not only what you want, but what you need the most. More
Other Employees Tagged: Billy Underwood, Olivia Knox-Sappington, Braun Marsett, Dalton Shoemate , Kevin Huey, JJ Waterman
September 06, 2024
Went in to get my jeep serviced and met a very forthcoming gentleman named Jeremiah. He showed me my jeep but a newer version of it. I am so glad I upgraded!! forthcoming gentleman named Jeremiah. He showed me my jeep but a newer version of it. I am so glad I upgraded!! More
Other Employees Tagged: Billy Underwood, Braun Marsett , Jeremiah Hendrickson, Ben was awesome!!!
July 14, 2024
Olivia was wonderful on trying to help me find what I wanted in a truck and she got it down wanted in a truck and she got it down More

Other Employees Tagged: Olivia Knox-Sappington
July 12, 2024
Olivia came right out of the building to assist us. We weren't sure about the different levels of the trucks....however, with Olivia's help, we drove home a new Ram...& we are thrilled. Thanks you, O We weren't sure about the different levels of the trucks....however, with Olivia's help, we drove home a new Ram...& we are thrilled. Thanks you, Olivia & all at Capital City Ram! More

Other Employees Tagged: Olivia Knox-Sappington , Financial fellow, Braun