Jacob Rothers
Jacob Rothers at Luther Brookdale Mazda

Jacob Rothers

Product Specialist

Luther Brookdale Mazda

4435 68th Ave N Suite A
Brooklyn Center, MN 55429

4.6
32 Reviews
4.6

32 Reviews

Write a Review

32 Reviews of Jacob Rothers

December 03, 2023

Dealership Rating
Employee Rating

Alex was very professional and helpful as we were looking for our first family car. We really appreciate all of his help! More

by dallmanfamily22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Service Department, Alex Rensch

October 30, 2023

Dealership Rating
Employee Rating

Great salesperson Reggie! !! Helped me immensely -very knowledgeable and kind and always followed through with information and requests 😊😊😊😊 More

by jdherbst
Recommend Dealer
Yes

Other Employees Tagged: Reggie Thomas

September 07, 2023

Dealership Rating
Employee Rating

The sales person is passionate and patient, the staff explained everything in details, I enjoy shopping at luther. More

by yuanerworld01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 07, 2023

Dealership Rating
Employee Rating

When we first arrived, the reception was prompt. The Sales Representative, Alex Rench, was very personable, patient, and knowledgeable. The technology on this vehicle is pretty complex, so he More

by krogren1
Service Price Transparency
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Dallas Adams, Alex Rensch , VERY prompt and knowledgeable.

July 30, 2023

Dealership Rating
Employee Rating

First oil change, they make it a smooth and quick process - just like when purchasing. More

by cforsberg9202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Rensch

July 24, 2023

Dealership Rating
Employee Rating

It felt like a bait-and switch to expect Lither Cash, but have it built into the "fair price." I would have given 5 stars if it were not for that. The sales person was great; one of the business office indi More

by todd.kilburn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Kuruohlu

July 08, 2023

Dealership Rating
Employee Rating

Clean, friendly, well run dealership. Our sales person Midayah was extremely helpful and great to work with More

by chris.johnson4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sean Mahbubani

May 27, 2023

Dealership Rating
Employee Rating

I dealt with Mike on the Ford Fusion we purchased. He was awesome throughout the whole process. He is always available to help with my questions even after the sale. Jacob handled the loan process wi More

by Beerman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Davis

May 13, 2023

Dealership Rating
Employee Rating

The dealership was very Nice. And Alex was incredible. For buying my first car He was very understanding. And helped me make sure I knew everything I was getting into. More

by emilyporter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Rensch

March 12, 2023

Dealership Rating
Employee Rating

Dealership was not communicative at all. The finance portion of the sale was a disaster. Even after the sale was made the dealership was impossible to get ahold of. Disappointed in my experi More

by Dissatisfied customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sal Le, Abiola Runsewe , Amelia Krinitsyn

Mar 12, 2023

Luther Brookdale Mazda responded

I'm so sorry to hear of your experience. We pride ourselves in our customer service and transparency, but we obviously fell short with you. Please give us the opportunity to learn from your experience. Can you please reach out to our General Manager, Adam Kretsch. He would reach out to you, but unfortunately, from your reviewer name, we don't have a way of contacting you. Again, we sincerely apologize, and would love to hear from you.

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